• Build and facilitate training programs covering retail execution, merchandising standards, sales fundamentals, and distributor management best practices • Conduct in-market training sessions with RSMs • Develop and maintain training assets, playbooks, videos, guides, and job aids • Lead onboarding for new RSMs • Reinforce adoption of tools including Karma, VIP, PowerBI, BatchGeo, and more • Conduct field rides to assess performance gaps and recommend targeted training • Support successful innovation launches through clear communication and execution-focused training • Align closely with DSD Team Leaders (VPs, Directors, and Market Managers) to ensure processes are followed by RSMs • Work with Marketing on shopper programming, POS deployment, retail standards, and category selling tools • Provide feedback and insights to DSD Leadership Team • Partner with Supply Chain Coordinators and Distributor Ops teams to resolve execution and inventory challenges • Generate actionable market and distributor insights for Sales Leadership • Support tracking of KPIs tied to strategic initiatives, launches, and retail programs • Measure training impact and adjust programming based on field needs

• Lead execution of qualified capture pursuits using business development process • Define win strategies including customer engagement and competitive assessments • Establish competitive pricing structures and solutions • Develop marketing strategies and maintain customer relationships

• The role will report to a Group Leader and will be responsible for: The financial and resource planning for all aspects of your BU, with full P&L control • Ensuring the business is financially sound, well managed, and achieves key targets • Directing and managing employees and resources to meet business objectives, within budget • Directing and managing sales performance • Overseeing the welfare and development of all employees • Developing, motivating and empowering a dedicated and experienced management team to deliver excellent results • Own growth strategy for the BU, including developing product strategy and ensuring delivery and support against a published roadmap • Ensuring a high standard of work and customer service / satisfaction • Building relationships with further industry partners and alliances, principally across the UK but potentially further afield – both in sales and delivery of solutions • Leveraging AI Technologies to enhance customer-facing features and drive internal efficiencies, particularly within R&D and Customer Support functions. • Implementing risk management policies to address strategic, operational and legislative compliance risks • Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations.

• Provide leadership, supervision, and mentorship to Regional Nurse Directors, supporting professional growth and consistency across regions • Strengthen onboarding, training, and competency processes for nursing leadership and care management staff • Champion quality improvement, population health initiatives, and integrated care practices across DD Healthcare Home operations • Review dashboards, reports, and workflows to identify opportunities for improvement and operational alignment • Partner with Compass treatment teams, Easterseals Midwest, and Health Home leaders to support seamless care coordination • Assist with staffing coordination, caseload coverage, and continuity of services during transitions • Facilitate regular leadership meetings, team communication, and in-person engagement opportunities • Maintain alignment with state Health Home guidance, program standards, and fidelity requirements • Contribute to staff engagement initiatives, quality assurance activities, and special projects that support program growth