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Pinewood.AI logo
Pinewood.AI

Pinewood.AI, the full-service technology partner that helps automotive retailers and OEMs run more efficiently

Training and Implementation Consultant – Variable Ops

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 201-500Since 1981H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

110 days ago

Salary

0

Seniority

Senior

3 yrs expExperience acceptedEnglish

Job Description

Training and Implementation Consultant – Variable Ops

Pinewood.AI

• Deliver end-to-end implementations of Pinewood.AI for dealership variable operations, from discovery and scoping through configuration, training, go-live, and after care. • Configure and validate sales workflows including lead management, opportunity tracking, desking, F&I handoffs, inventory visibility, CRM processes, and reporting. • Design, adapt, and deliver high-quality training to mixed-ability audiences, from entry-level sales consultants to sales managers and executive leadership, both on-site and remotely. • Create and localize training materials for the North American market, tailoring terminology, spelling, examples, and process detail for North American sales environments. • Coach best practices for dealership sales processes including lead response, pipeline management, compliance, reporting accuracy, desking, and performance optimization. • Support business change activities such as stakeholder alignment, adoption planning, sales process standardization, and training effectiveness. • Capture lessons learned, contribute to implementation playbooks, and mentor colleagues to raise capability across the training and delivery teams. • Collaborate closely with product, support, and delivery teams to resolve issues, share customer feedback, and continuously improve the rollout experience. • Travel extensively across North America (approximately 80%) to deliver on-site consultancy, training, and go-live support.

Job Requirements

  • Minimum three years of dealership management experience required. Automotive-specific training and implementation experience may be accepted in lieu of dealership management experience and is preferred when combined with dealership experience.
  • Significant background in dealership sales operations, CRM and DMS administration, internet sales, or variable operations, with strong exposure to end-to-end sales processes.
  • Demonstrable experience in training, facilitation, and change management for enterprise software platforms (DMS, CRM, desking, or sales enablement tools).
  • Hands-on experience configuring and validating sales workflows within dealership systems.
  • Experience designing curriculum and training assets, including localization for new markets.
  • Proven ability to manage complex, single and multi-site rollouts and ability to influence senior dealership stakeholders.
  • Familiarity with major dealership systems such as CDK, Reynolds, Dealertrack, Vin Solutions, eLead, Drive Centric, or comparable CRM and desking platforms.
  • Excellent communication and presentation skills, with the ability to engage, motivate, and coach mixed-ability sales audiences.
  • Highly organized, analytical, and comfortable managing multiple implementations concurrently.
  • Proven track record of improving training methodology, adoption outcomes, or implementation effectiveness across a team or organization.
  • Experience working within fast-growing or international technology companies, ideally in startup-style environments.
  • Strong understanding of how effective sales execution and CRM discipline drive dealership performance and profitability.
  • Adaptable, proactive, and comfortable operating in a fast-changing environment.
  • Willing and able to travel extensively across the United States and Canada (around 80%).

Benefits

  • A very competitive salary
  • Generous car allowance
  • Excellent bonus scheme
  • Flexible mix of home and office working
  • 4 weeks PTO
  • 401k
  • Excellent health insurance benefits
  • Regular 1-2-1s and career development opportunities

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