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GovCIO is a service-disabled-veteran-owned small business (SDVOSB) that offers technology services to improve business performance for government organizations.
Clinical AI Technical Integration Specialist
Location
United States
Posted
116 days ago
Salary
$95K - $120K / year
Seniority
Lead
Job Description
Clinical AI Technical Integration Specialist
GovCIO
• Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites. • Assist in validating system interactions and technical workflows within CPRS/VistA environments. • Identify technical gaps, workflow dependencies, and operational impacts observed during testing. • Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time. • Monitor collaboration platforms to identify and respond to emerging technical issues. • Work with multiple Ambient AI vendors independently to troubleshoot technical issues impacting providers. • Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities. • Support testing and evaluation of peripheral equipment.
Job Requirements
- Bachelor’s degree in Information Systems, Health Informatics, Healthcare Administration, Computer Science, Engineering, or related technical or healthcare discipline.
- 10+ years of progressive experience supporting technical systems, healthcare technology environments, QA/testing, digital health operations, or enterprise software platforms.
- Strong technical troubleshooting skills within complex operational environments.
- Ability to distinguish between system defects, workflow challenges, configuration issues, and user-related problems.
- Demonstrated experience troubleshooting complex technical issues and performing root cause analysis.
- Experience supporting testing activities, defect triage, or validation workflows.
- Ability to differentiate between product defects, configuration issues, workflow challenges, and operational impacts.
- Experience coordinating with engineering teams, vendors, or operational support organizations.
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
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