At Jane, we’re all about fostering growth, spreading delight, and serving the healthcare community. We simplify the lives of healthcare practitioners and their patients every day - and we’re looking for an experienced US Insurance Expert ready to jump in and help us do that even better. Success in Jane means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. Jane is a remote-first company, and this role is open to candidates across the United States. Your Role in Our Journey In 2023, Jane reached an exciting milestone by integrating with Claim.MD, making the US insurance billing experience simpler for our customers. We’re now expanding our in-house expertise to strengthen support, training, and learning across our teams and customer base. As our US Insurance Expert , you’ll leverage your deep Revenue Cycle experience to educate, support, and elevate how Jane and our customers navigate insurance billing. You’ll be the go-to authority for complex cases, content creation, and internal enablement. Learn More About Us We’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers or company retreats. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier.We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, then we can't wait to meet you! The Impact We're Looking For You To Make Be the internal insurance authority - You’ll act as the go-to person for escalations, reviewing complex claim rejections and denials and helping our Support team identify root causes rather than one-off fixes. Educate and empower - You will help create clear, engaging learning content and guides for both customers and internal teams fostering continuous learning and development within the team. Lead escalations - You will support our team by resolving complex US insurance billing and rejection issues quickly and empathetically. Champion clinic confidence - Be a direct partner with clinics that need additional guidance - whether they’re onboarding or troubleshooting advanced billing setups - to ensure they feel supported and capable when using Jane’s insurance tools. Identify trends and insights - You will meticulously review support cases, find knowledge gaps, and collaborate cross-functionally to improve tools and workflows. Cross-collaboration - You’ll be the connective thread between teams at Jane - translating customer billing pain points into insights for Product, supporting education and enablement with up-to-date training material, and advising our Support teams on complex insurance workflows. Your ability to bridge communication between technical and operational teams will ensure that our billing tools evolve with accuracy and empathy. Support Jane’s Billing Service - You will provide expert input on complex billing questions, contribute to quality assurance, and participate in team training to ensure the service remains accurate, scalable, and trusted by clinics. Lead improvement from within - You will identify opportunities to simplify internal processes, close knowledge gaps, or strengthen cross-team alignment. You’ll take ownership of internal projects that improve how Jane supports our clinics and how our teams collaborate. The Experience We Need 7+ years of full Revenue Cycle experience as a biller within the United States - ideally with Physical Therapy, Chiropractic, or Acupuncture practices.Strong understanding of Commercial, BCBS, Medicaid, and Medicare billing requirements - and how they vary across states. Compensation Expectations for the Role Jane’s committed to paying our team members fairly , clearly , and above all, paying for growth . This is reflected by a strong starting annual salary of $72,000 USD for the US Insurance Expert role at Jane. You’ll be eligible for a salary increase each year on your work anniversary that will reflect the hard work you’ll be doing to meet our customers’ high bar and the growth you’ll be experiencing in a fast-paced, high growth environment. At Jane, we offer flexible benefits options that includes a range of health, dental, and vision plans, with a 100% employer-paid option. Employees have access to income protection through life insurance and disability coverage, and can choose between an FSA or HSA (with the high deductible plan option) for medical expenses. Our well-being perks feature services like One Medical for virtual care, Spring Health for personalized mental health support, XP Health for vision care, and much more to support your overall health and wellness.

• Owning and executing the commercial strategy for the German market • Personally leading complex, enterprise-level sales cycles end-to-end • Driving new business acquisition (hunter mindset) within Tier 1–3 insurance carriers • Expanding and deepening existing client relationships (farmer mindset) • Engaging C-level and senior stakeholders on business transformation initiatives • Leading a team of specialists in their field • Orchestrating internal collaboration across Pre-Sales, Marketing, Partnerships, Delivery, and Customer Success • Ensuring strong value realization and long-term strategic partnerships • Maintaining forecasting excellence and predictable revenue performance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Insurance Conservation Specialist, you will play a key role in retaining our existing clients. Your primary responsibilities will include: - Engaging with clients to understand their needs and concerns. - Providing guidance on policy options and adjustments. - Addressing any issues that may lead to policy cancellations. - Collaborating with the sales and customer service teams to ensure satisfaction. - Monitoring policy renewals and identifying opportunities for upsell or cross-sell. - Proactively contacting policyholders who have requested cancellation, lapsed, or downgraded coverage. - Presenting tailored solutions to retain policies, including coverage adjustments, payment options, or benefit clarification. - Educating clients on policy benefits, long-term value, and consequences of coverage loss. - Meeting or exceeding conservation, persistence, and revenue retention goals. - Maintaining compliance with all the insurance regulations, company policies, and ethical standards. Qualifications - Strong verbal communications and persuasion skills. - Ability to handle objections and difficult conversations with professionalism. - Customer-focused mindset with problem-solving abilities. - Basic understanding of insurance products (Life and Health). - Proficiency with CRM Systems and standard software. - Ability to work independently while meeting performance metrics. - Must have a current Life and Health License.

• Build relationships and initiate new sales in assigned territories. • Sales includes selling estate, business, charitable and life insurance concepts and ideas with Advisors, assisting Advisors in selling these ideas and products to their clients, and assisting them through the life insurance underwriting process once the sale is made. • Meet with high net worth and ultra-high net worth clients of assigned advisors as a member of the Integrated Relationship Management (IRM) Team, providing expertise in the areas of insurance planning and risk management. • Assist planners in the development of financial plans in the areas of wealth transfer and business planning and intergenerational transfers • Responsible for the generation of life insurance revenue in these channels in the assigned region • Support IRM partners in the delivery of marketing programs tailored to client needs • Interface with support staff for the completion and placement of life insurance with clients