• Accurately entering and updating data in company systems and spreadsheets • Verifying and cross-checking data for accuracy and completeness • Organising and maintaining digital records and databases • Preparing basic reports and data summaries for UK clients • Following data entry procedures and maintaining confidentiality

• This position is responsible for receiving and processing customer orders by telephone and ensuring all customer requests are handled in a prompt, efficient, courteous and professional manner. • The CSR will process all customer orders in accordance with the established company standards and procedures. • Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position. • This includes incoming and outgoing calls. • Provide prompt, accurate and courteous responses to customers • Solve routine and complex problems (Contact supervisor immediately for problems unable to solve) • Answer incoming customer service orders as soon as possible • Display active listening and superior customer service skills for both external & internal customers. • Document activity to the DDF system • Consistently check appropriate DDF screen for report results to call back to customer • Display the ability to enter orders manually via our fax process • Display the ability to operate the phone system effectively • Adhere to work schedule • Other duties as assigned

Role Description At Clari + Salesloft, our Senior Data Analysts are pivotal to our company's success. You will be a leader within our fast-growing and high-performing Data & Analytics team, responsible for driving departments to monitor their performance, understand trends, and make more informed decisions. On a day-to-day basis, you will be responsible for owning the delivery of actionable insights that drive positive change across the business. Specifically, you will: - Leverage complex datasets to identify and quantify key performance indicators. - Create dashboards and data visualizations that monitor & measure success. - Establish and own best practices & training materials for data-savvy users within functional departments. - Be a key leader in championing the impact of data, company-wide. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to sell an impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. Qualifications - 5+ years in a Data Analyst or similar role. - Expert-level proficiency in SQL and using it to create derivative data structures. - Experience with a data visualization tool (Sigma knowledge is preferred; Tableau or Looker is also a plus). - Proven track record of using data to drive significant transformations in business processes. - Excellent written and verbal communication skills, including the ability to distill complex ideas and present them with influence to non-data focused individuals and leadership. - Past experience in a SaaS business model is preferred. - Experience using dbt/Python/R/Git is a plus. - Proficient in AI model implementation or highly motivated to develop expertise in the field. Benefits - Inclusive and supportive workplace where everyone belongs and can thrive. - Focus on culture add, not culture fit. - Equal Opportunity Employer.

Role Description As a Lead Data Analyst at Bravo17, you will elevate data-driven decision-making for federal agencies and the Department of Defense. This role requires a deep understanding of agency missions, diverse user needs, and relevant policies. You will lead the implementation of advanced data modeling strategies, integrate AI and machine learning techniques into analytical workflows, and translate complex datasets into intuitive products that address critical organizational goals. Qualifications - Minimum of 6–10 years of practical experience in data analysis or data engineering, with a proven track record of technical leadership. - Strong background in data-intensive applications, with a specific focus on AI-integrated data modeling and cloud computing solutions. - Thorough understanding of data service design patterns, including REST APIs, microservices, and modern data warehouse architectures. - Excellent communication, presentation, and interpersonal skills. - Demonstrated capability to lead technology projects, operate autonomously, or collaborate effectively within a team environment. - Strong analytical skills with business acumen and the ability to turn data into strategic insights. - A Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or a related field is preferred; however, deep experience can serve as a substitute. Requirements - Define and maintain technical standards for data architecture, modeling, and AI integration. - Propose innovative solutions to enhance data processing, AI model performance, and analytical security. - Collaborate with project managers and stakeholders to bridge the gap between business needs and technical data implementation. - Develop comprehensive technical documentation, such as data models, schema designs, and AI pipeline specifications. - Architect and implement secure, high-performance data pipelines and analytical services. - Integrate AI/ML models into data workflows, focusing on automated insight generation and predictive modeling. - Mentor junior analysts and engineers in AI-driven data tooling and analytical best practices. - Conduct rigorous peer reviews to ensure code quality, data accuracy, and adherence to best practices. - Troubleshoot and debug complex issues across the full data lifecycle. - Effectively communicate complex analytical concepts to both technical and non-technical audiences. - Stay abreast of the latest trends in AI development, data engineering, and statistical modeling. - Continuously improve skills through professional development and workshops. Benefits - Competitive compensation. - Health and welfare benefits. - Flexible ways of working. - Generous time off policies including vacation/PTO, sick leave, and parental leave. Company Description Bravo17 is a growing federal digital services firm. We operate with high accountability, lean teams, and a strong sense of ownership. This role requires comfort with ambiguity, initiative, and a bias toward action.