• Design, implement, and maintain cloud-native infrastructure using Infrastructure as Code (IaC) • Build scalable, reproducible environments that support high-throughput, low-latency trading systems • Own and improve the CI/CD pipelines for backend, frontend, and smart contract codebases • Define and implement monitoring, logging, and alerting strategies to achieve maximum system reliability and early incident detection • Optimize infrastructure for latency-sensitive workloads • Implement robust security practices across infrastructure, CI/CD, and runtime environments • Establish and maintain playbooks, failover mechanisms, and disaster recovery plans • Continuously monitor and optimize cloud costs while ensuring performance and redundancy requirements are met • Stay current on infrastructure tooling, orchestration frameworks, and security best practices • Maintain clear, detailed documentation for infrastructure, processes, and runbooks • Mentor engineers and help foster a culture of reliability and automation across the team

About us Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. Summary We are seeking a Lead Site Reliability Engineer to spearhead our SRE team. You are not just an operator; you are an experienced software engineer who excels at architecture, code optimization, and deep troubleshooting. In this role, you will drive operational maturity by defining our reliability standards (SLOs), hardening our security posture (WAF/InfraSec), and scaling the Intellum platform. Our stack Core : Applications written in Ruby on Rails and Node.js, PostgreSql, MongoDB,, Redis, Memcached, Sidekiq, ActiveJob, Elasticsearch, Websockets Infrastructure : 100% Linux-based cloud infrastructure (AWS, Google Cloud, MongoDB Atlas) and services (ECS/EC2/Kubernetes, Elasticache, MemoryStore, RDS, CloudSQL, BigQuery etc.) Infrastructure as Code (IaC) : GitHub, Terragrunt, Terraform, Ansible CI/CD: Spinnaker, Jenkins Observability & Alerting : New Relic, AWS CloudWatch, Google Cloud Stackdriver, Squadcast Agile/Scrum practices utilizing JIRA Responsibilities SRE Leadership & Strategy: Set clear goals for the SRE team and partner with Engineering leadership to align platform initiatives with business objectives. Reliability & Observability (SLA/SLO): Lead the definition and enforcement of SLAs, SLIs, and SLOs. Architect observability frameworks to translate telemetry data into actionable roadmaps that reduce toil and enhance resilience. Core Engineering & Performance: Take ownership of critical code components (i.e., Queues, Enrollments) and lead efforts to identify bottlenecks, optimize performance, and improve code quality across the engineering department. Security by Design: Champion infrastructure security. Partner with InfoSec to define hardening standards, manage perimeter defense (WAF/DDoS), and automate vulnerability remediation within the CI/CD pipeline. Incident Command: Participate in the 24x7 on-call rotation and lead post-incident reviews (RCAs), ensuring action items are implemented to improve MTTR and prevent recurrence. Mentorship: Empower developers with better tooling and guidance on performant coding practices, fostering a culture of collaboration and reliability and "you build it, you run it". Required Skills Experience & Engineering 10+ years of engineering experience, with 5+ years specifically developing Ruby on Rails applications. Expertise in Cloud Computing (AWS/GCP) and Infrastructure as Code (Terraform/Ansible). Strong proficiency with SQL databases (PostgreSQL) and the ability to quickly navigate and optimize complex, unfamiliar codebases. SRE & Operations Deep Observability: Proven experience designing monitoring solutions (Datadog, New Relic, Prometheus) based on the "Golden Signals". SLO Governance: Demonstrated ability to define SLIs/SLOs from scratch, negotiate Error Budgets, and use data to balance feature velocity with reliability. Security Focus: Experience securing cloud environments and container platforms (Kubernetes), including hands-on management of WAF rules and edge security. Incident Management: Experience leading post-incident reviews (RCAs) and implementing action items that directly improve MTTR (Mean Time to Recovery) and MTTD (Mean Time to Detection). Leadership Proven experience leading technical teams, mentoring engineers, and working in a team-oriented, collaborative environment with strong communication skills. Documentation & Training: Skilled in documenting solutions and training operational teams on how to effectively support and maintain systems. Proactive Problem-Solving: Demonstrated ability to communicate clearly, seek help proactively, and take ownership of tasks, leading them to completion. Bonus Skills Automation Tools: Experience in developing solutions using server automation tools such as Terraform, Ansible. CI/CD Expertise: Experience in writing and maintaining CI/CD pipelines and services. Kubernetes: Experience in building, deploying, and optimizing Kubernetes-based infrastructure Perimeter Defense: Experience configuring and managing Web Application Firewalls (WAF) (e.g., Cloudflare, AWS WAF, Akamai) and DDOS protection mechanisms. Education Bachelor’s degree in Computer Science or related technical field BENEFITS Medical - 100% of employee premiums for selected individual plans Dental - 100% of employee premiums covered Vision - 100% of employee premiums covered LinkedIn Learning 401(k) plus matching (US Based Only) Unlimited PTO Calm subscription Annual Company Retreat Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com.

ABOUT GUIDEBOOK: Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today’s fractured world. We are a driven team on a mission to elevate event experiences for everyone – and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: We are hiring a Senior Backend Engineer to work primarily on our internal systems and applications, with occasional contributions to product features. This role is highly backend-focused and centers around Python, Django, Postgres, and AWS, with an emphasis on security, reliability, and operational excellence. You will play a key role in designing, implementing, and maintaining backend services and internal tooling that powers our business. This includes writing production-grade Python code, designing database schemas and migrations, managing cloud infrastructure, and supporting CI/CD pipelines and deployments. In addition to backend development, this role includes light-to-moderate AWS DevOps responsibilities. You will help manage deployments, improve CI/CD pipelines, and iterate on cloud infrastructure as needed. While this is not a pure DevOps role, the ideal candidate is comfortable wearing that hat part-time and understands how backend systems behave in production. Security is a core expectation for this role. You should be familiar with OWASP Top 10 vulnerabilities and mitigations, and comfortable building systems that move toward SOC 2 / ISO 27001 readiness. You will also be expected to write observable code, implementing logging, tracing, and monitoring to support rapid incident response. This role offers significant ownership, autonomy, and influence over backend architecture and operational practices. RESPONSIBILITIES: Design, implement, and maintain backend services in Python / Django / Postgres. Support internal systems and operational tooling. Occasionally contribute to product-facing backend features. Write and maintain CI/CD pipelines. Manage deployments and environments within AWS. Support containerized (ECS/EKS) and/or serverless workloads. Collaborate on infrastructure design and improvements. Build systems with security-first principles. Participate in security reviews and incident response. Improve system reliability and incident response workflow. MINIMUM QUALIFICATIONS: PREFERRED QUALIFICATIONS: Proficient in Python and Django. Strong understanding of scalable backend architecture and distributed system design. Built and operated production workloads using ECS, EKS, or AWS Lambda. Designed and managed infrastructure using Terraform, CloudFormation, or CDK. Implemented and maintained observability solutions such as Datadog. Developed and supported ETL pipelines using tools like EMR and Glue. Set up and maintained CI/CD pipelines using tools like GitHub Actions and Fastlane. Understanding of SOC 2 / ISO 27001 readiness and audit requirements. Exposure to Google Cloud Platform environments. WITHIN 3 MONTHS YOU WILL: Onboard into backend services, internal systems, and AWS environments. Learn existing Python codebases, Postgres schemas, and deployment workflows. Review CI/CD pipelines, security posture, and observability setup. Take ownership of a small set of initial bugs and fixes to become familiar with the systems. WITHIN 6 MONTHS YOU WILL: Own backend services and internal systems more independently. Continue delivering backend features and fixes in Python. Address high-priority security or observability gaps. Begin upgrading systems to latest supported versions, including AWS clusters and Lambda functions. Collaborate with the team on infrastructure improvements. WITHIN 12 MONTHS YOU WILL: Take ownership of key backend systems or internal platforms. Help define or evolve backend architecture and infrastructure. Improve observability, security posture, and operational readiness. Support larger initiatives (internal or product-facing) as needed. Contribute to long-term backend and infrastructure roadmap. ABOUT YOU: 5+ years of experience working as a backend developer. A strong communicator, who can clearly explain technical concepts and tradeoffs to teammates and stakeholders. Values shared ownership, and works effectively across engineering, product, and QA. Pragmatic and able to balance ideal solutions with real-world constraints, timelines, and risk. A strong sense of responsibility for systems from design through long-term maintenance. Willing to guide, support, and elevate other engineers while remaining open to feedback and mentorship from peers. Brings a low-ego mindset and contributes to a respectful, inclusive team environment. A continual learner who adjusts to change, and operates autonomously when needed. Comfortable working primarily within Pacific Time (PST/PDT) business hours. PERKS 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401k program with matching benefits. Stock options. A company culture built on balance, community, and shared success. MacBook and accessories for comfortable remote work. Awesome annual retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. COMPENSATION: A competitive salary of $120,000-160,000, depending on relevant experience.

• Collaborate with engineers throughout the company to assist in troubleshooting issues, deploying solutions, and increasing their productivity • Design and optimise both public and internal cloud infrastructure using tools like Terraform, Ansible, and Git • Manage cloud computing, Kubernetes, and database projects • Contribute to and maintain a self-healing, highly available, and scalable system • Continuously improve CI/CD pipelines and the monitoring stack • Monitor and ensure the health of all environments, setting up alerts and responding to incidents • Participate in on-call rotations, incident responses, and post-mortems • Learn new technologies quickly and adapt to a fast-paced environment.