This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing. Key Responsibilities - Platform Administration: - Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. - Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance. - Configuration and Customization: - Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects. - Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity. - Integration and Automation: - Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration. - Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes. - User Training and Support: - Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques. - Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage. - Corporate IT Services: - Administer other corporate IT services such as Gitlab, LDAP, GCP. - Ensure the proper functioning and integration of these services with other business applications and systems. Benefits - 20 working days of paid vacation. - 12 working days of paid sick leave. - Health insurance. - L&D center with courses for employees. - Self-learning library, access to paid courses. - Group discussions and individual sessions with a psychologist. - Corporate transportation from the office to the metro.

• Voleon is looking for a SaaS Systems Engineer to join our Corporate IT Engineering (Corp-ITE) team. • Play a mission-critical role in the design, deployment, and maintenance of our enterprise IT infrastructure. • Emphasizes SaaS platform engineering and user support. • Ensure reliable operations of various Voleon enterprise systems and tools. • Directly involved in supporting the firm’s software engineering, quantitative research, and financial operations teams. • Contribute to both strategic infrastructure projects and day-to-day operational excellence. • Help drive productivity across the organization in a fast-paced, high-performance environment.

• Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality. • Configure, troubleshoot, and refresh platform and infrastructure components as needed. • Conduct, define and document test cases as required for build verification; cross-functional involvement in build and User Acceptance testing activities as required. • Work closely with IT support analysts, DC staff, and 3rd party vendors to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues. • Provide primary on-call Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate. • Manage related software accounts including new accounts, updates to existing accounts, account terminations, and audits to ensure compliance and security. • Conduct device and peripheral training and support to Distribution staff as needed. • Provide onsite hands-on guidance and support for floor-level implementations, enhancements, and issue resolution as needed. • Communicate infrastructure project status and incident resolution steps to the appropriate stakeholders. • Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use. • Perform other duties as assigned. • Comply with all policies and standards.

• Support and maintain automated Linux and application patching for servers using ansible. • Monitor automation performance and optimize where necessary. • Drive continuous improvement in systems operations through tool-building and automation. • Execute against defined projects and report on their progress. • Perform root cause analysis, in collaboration with application and delivery teams. • Meet with apiphani stakeholders and external clients to develop relationships and foster co-innovation opportunities. • Administer users, groups, and permissions in Linux. • Administer volume groups and logical volumes on AWS and Azure. • Administer Cron jobs. • Troubleshoot Linux volume and mount issues. • Troubleshoot software configuration. • Troubleshoot network connectivity. • Troubleshoot DNS config, to include NetworkManager, and DHCLIENT. • Document changes and progress in ticketing system. • There will be one or two monthly weekend work events, either during the day or overnight. • There will be occasional evening work.