• Manage, coach, and train appointment setters and closers. • Build daily activity structures across Instagram, LinkedIn, email, and Slack. • Track team performance and optimize scripts, workflows, and messaging. • Run daily huddles, weekly reviews, and role‑play sessions. • Coordinate with marketing and operations for smooth lead flow. • Implement accountability systems and performance reporting. • Improve sales processes to increase conversions and predictability.

• Own and execute the company operating plan: positioning, pricing, GTM, partnerships, and growth targets. • Translate Estoras Group objectives into measurable quarterly priorities (OKRs / EOS-style rocks). • Drive launch readiness across product, operations, marketing, and support. • Build a roadmap toward scale and (if applicable) future capital events (fund raise / strategic sale). • Oversee the design, development, and deployment of the MGT platform (beta improvements, launch version, iteration cycles). • Ensure product decisions are grounded in customer feedback and marketplace liquidity dynamics. • Run day-to-day operations with a focus on speed, quality, and profitability. • Build and maintain core operating infrastructure: KPI dashboards and weekly reporting, budgeting, forecasting, and cost controls. • Recruit, onboard, and lead a high-performing team across product, sales, customer success, and operations. • Build strong relationships with customers and key supply-side stakeholders. • Deliver cross-functional initiatives on time, within budget, and to spec.

Role Description As Head of Retail, you’ll lead our Scotland, Northern Ireland, Wales and Western England estate of Opticians core stores, bringing company strategy to life through clear plans and strong execution. Reporting to the Director of Retail, Operations, Property & Franchise you’ll drive profit, performance and an outstanding customer experience supported by high‑performing teams. You will also lead our Operations functions of Central Operations and Loss. - Set clear direction for stores and central functions translating strategy into practical plans that deliver strong retail, operations and clinical performance. - Drive profit in line with budgets, optimise costs, improve central processes and ways of working, and reduce performance variance across key KPIs. - Create a culture where an exemplary customer experience sits at the heart of everything we do. - Ensure a consistent customer journey, the highest retail standards, and full compliance with legal, statutory and professional governance requirements. - Work closely with the Retail Leadership Team and other Head of Retail role, OLT, support office partners, influencing decisions to simplify ways of working, increase agility and ensure a strong “frontline obsession” approach. - Build effective relationships with key partners including Scottish, Northern Ireland & Welsh Governments, NHS and wider Boots businesses. Qualifications - Proven experience in leading large, geographically dispersed retail teams, with direct accountability for senior managers. - Experience leading support office teams and operations functions. - Strong commercial capability, with a track record of delivering profit, sales growth and cost control. - Experience working with and through NHS structures and importantly Government and Optical bodies. - Experience driving operational excellence while maintaining high customer and professional standards. - Confident people leader with strong coaching and performance management skills. - Ability to analyse data, identify trends and reduce performance variance across KPIs. - Experience working with HR and employee relations processes. - Comfortable working independently, taking accountability for outcomes and decisions. - Demonstrated ability to translate strategy into clear actions and measurable results. Requirements - Experience in leading transformation or change programmes in retail. - A background in healthcare or regulated retail settings. - Strong networking experience with NHS and local or national health organisations. - Demonstrated success in improving employee engagement and reducing turnover. Benefits - Boots Retirement Savings Plan (up to 12% company contribution). - Generous employee discounts for you and a family member. - Enhanced maternity/paternity/adoption leave pay. - Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Company Description At Boots Opticians, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive. What’s Next? If you’re excited about this opportunity, we’d love to hear from you! Our team will be in touch to let you know the outcome of your application or to arrange next steps. Be brilliant with Boots. #SeeWhatsPossible

Role Description We're on the search for a superstar Regional Sales Manager. You will be responsible for building, driving, and managing the LATAM Sales team to deliver above quota sales performance. - Manage all aspects of the LATAM sales cycle - Execute individual and team sales plans to exceed quotas - Manage and ensure adherence to the Cloudbeds Sales Process methodology - Leverage alternate channels to build sales volume - Ensure a high level of customer renewal rates - Manage expenses within company guidelines Qualifications - Experience in leading sales teams with an emphasis on coaching and development - Proven track record leading a remote team - Successful track record in selling hospitality management software - Exceptional communication and listening skills, the ability to establish rapport and credibility, and clearly articulate a value proposition - Exceptional presentation skills; the ability to effectively and energetically present to customers, peers, and leadership - Ability to optimize the sales tactics as necessary to accelerate growth - Track record of overachievement in new logo acquisition, high customer renewal rates, and the ability to drive high levels of outbound prospecting activity - Ability to quickly develop subject matter expertise in Salesforce CRM, Groove, SalesLoft, Zendesk, and an ever-expanding list of productivity tools - Hospitality lodging experience is always a plus! Benefits - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer.