Role Description Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org. - Passionate claims professional who cares about the customer and their experience. - Sense of urgency - at all times. That does not mean working at all hours. - Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. - Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution. - Anti-status quo. You don’t just wish things were done differently, you act on it. - Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests. - Gather necessary information from customers to initiate the claim and determine the appropriate course of action. - Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim. - Coordinate the repair, if necessary, for the property damage. - Recognize requirements for potential escalation should the loss no longer meet criteria for your handling. - Communicate and coordinate with involved parties regarding negotiations and settlement. - Provide input for continuous development best practices, and process improvements. Qualifications - Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications). - Experience with handling real property damage, this is not required but encouraged. - Minimum of 1 year experience with insurance claims and/or customer service. Benefits - Generous health-insurance package with nationwide coverage, vision, & dental. - Retirement plan with employer matching. - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work. - Work from anywhere to facilitate your work life balance. - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! - Additionally, we will listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role. - Work toward reducing and eliminating all the administrative work from an adjuster role. - Foster a culture of empathy, transparency, and empowerment in a remote-first environment.

Role Description As a Claims Team Lead at Reserv, you will be responsible for a team of claims professionals managing real property damage. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service losses for a single account. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims. Qualifications - Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus - 5+ years in insurance claims experience in multiple lines of business, preference for property and/or auto experience - 3+ years leadership experience with preference for experience managing in a remote environment - Comfortable with technology and the ability to evolve systems and processes to drive better efficiencies and outcomes - Demonstrated commitment to quality, accuracy, and attention to detail - Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information Requirements - Highly motivated and growth-oriented - Subject matter expert with deep technical and subject matter experience in real property and auto damage losses - Tech-oriented with proven results leveraging technology and analytics - Passionate professional who cares about their team, the customer, and their experience - Empathetic leader who exercises empathy and patience - Sense of urgency at all times - Creative problem solver who challenges existing assumptions - Curious and decisive when it counts - Anti-status quo, taking action to improve processes - Communicative and understands the importance of phone communications throughout the claims process - Possesses a sense of humor Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work-life balance - Apple laptop, large second monitor, and other quality-of-life equipment - Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: bodily injury and litigation (demands & lawsuits) - Jurisdictional Experience: Any - Active Adjusters' licenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe) Requirements - High School Diploma - Minimum of 5 years related claims experience - Appropriate licensing and/or certification in all states in which claims are being handled - Knowledge of accepted industry standards and practices - Computer experience with related claims and business software Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

• Work in a fast-paced and exciting position with NO commute. • Handle auto liability claims (experience with bodily Injury claims required). • Provide office equipment and IT support. • Receive training and support from the home office. • Stay in claims and continue to grow in your career.