• Communicate the clinical profile of BESREMi®, describe pivotal trial data and address clinical and non-clinical barriers in a clear and impactful manner to key customers involved in hematology oncology patient care • Partnering with cross-functional commercial partners such as market access and medical teams to provide comprehensive solutions for customers • Contribute to a culture of continuous learning and going the extra mile for patients by sharing knowledge across teams, investing in personal skill development, and striving to keep abreast of changing clinical and business dynamics • Build, maintain and apply clinical and business expertise within the hematology oncology marketplace to develop territory business plans designed to address the needs of various customers within the geography as it relates to BESREMi® • Developing specific account/prescriber action plans that provide a clear line-of-site to achieving established goals within a specific timeframe, using analytics to understand trends and track progress against goals • Meet and exceed business objectives through thoughtful planning, collaboration with partners and utilization of tools and resources for flawless execution of strategic direction • Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc. • Being a creative, resourceful problem solver with a “no job is too big or too small” attitude that is essential for success in a startup environment • Utilizing CRM as a strategic tool for assessing and tracking customer status and progressing sales plans • Completing of sales administrative requirements (T&E, compliance SOPs, Sunshine reporting, etc.)

• Maintain and execute the strategic roadmap for the ZF [pro]Service Network and expand network presence by onboarding qualified workshops across target geographies. • Conduct annual audits of network partners to ensure compliance, performance, and service quality and identify gaps in network coverage and implement corrective actions as needed. • Support the development of marketing initiatives aimed at increasing brand awareness and network value. • Collaborate cross-functionally (Training, Sales, Warranty, etc.) to enhance program benefits. • Coordinate and lead network conferences and engagement events and serve as the primary point of contact for [pro] service partners. • Build and maintain strong relationships through proactive support and service. • Ensure all activities contribute to the direct or indirect sale of ZF products and services. • Maintain a comprehensive and accurate customer database and ensure partner visibility across internal systems and marketing platforms.

• This Senior Relationship Manager will be responsible for building and managing commercial loan relationships within the Sponsor industry • Generating new business development and relationships that will produce revenue from companies, sponsors, and the like • Generating deal flow directly from these clients/prospects (Sponsors) and orchestrating a team approach to the relationship is a key component and requirement of the job • Responsibilities include origination, negotiation, structuring, pricing, underwriting, and closing of loans • Managing a commercial loan portfolio which ranges from simple to complex, ensuring the highest loan quality for the organization with minimal risk • Must be able to manage the on-going monitoring of portfolio quality and ensuring compliance with applicable laws, regulations and guidelines • Develops and maintains relationships to generate direct deal flow • Works with assigned portfolio managers, engage with sponsors and borrowers on idea generation and relevant opportunities to expand our relationship • Partners with management to create action plans that ensure the achievement of goals • Tracks production and revenue, and forecasting results for management based on existing pipelines • Works with assigned portfolio managers to ensure pro-active monitoring of the credit quality of the portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels • Ultimately responsible for managing the bank's risk exposure to acceptable levels • Stays abreast of industry trends and market conditions that could impact the assigned portfolio of relationships and borrowers • Performs special projects, and additional duties and responsibilities as required • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings • Accountable to maintain compliance with applicable federal, state and local laws and regulations.

• Ensure the team independently handles operational and analytical tasks — from goal setting to execution and result control — guaranteeing that cost savings do not compromise partner service quality. • Be responsible for analyzing statistics, reports, and key partner performance metrics to identify and prioritize areas for reducing content costs without degrading the partner experience. • Develop and approve cost reduction strategies, orchestrating their implementation by the team and cross-functional stakeholders, while maintaining ownership of preserving benchmark partner service quality. • Oversee partner management within Bitrix CRM, including the escalation and resolution of complex, non-standard requests, ensuring an optimal balance between operational costs and service levels. • Own the continuous improvement of partner-related processes and tools (CRM, reporting, file management, internal guidelines) from the perspective of lowering operational costs while increasing service reliability. • Coordinate collaboration with internal teams to achieve shared efficiency and content cost optimization goals, bearing ultimate responsibility for ensuring that partner service quality remains unchanged.