• Diseñar la arquitectura de integración utilizando MID Server, IntegrationHub y Scripted REST para la ingesta de datos desde herramientas de monitoreo externo. • Configurar Event Management avanzado, incluyendo reglas de correlación, supresión y agrupación por topología de servicios. • Automatizar el ciclo de vida de ITSM y MIM mediante el uso de Flow Designer, Playbooks y Business Rules para la gestión de incidentes mayores. • Desarrollar componentes técnicos complejos como Script Includes modulares, Transform Maps y APIs personalizadas. • Asegurar la integridad del modelo de datos alineando el relacionamiento de CIs y servicios bajo el marco de trabajo CSDM. • Liderar pruebas de extremo a extremo (E2E) con payloads reales. • Implementar dashboards de observabilidad y analítica de desempeño para medir la eficacia de la supresión de alertas y la salud de las integraciones.

Role Description Repensemos a maneira como as pessoas trabalham e o desempenho das empresas, ao aproveitar o poder dos dados valiosos para a tomada de decisões, tecnologia inovadora e inteligência de máquina avançada. Em uma era em que as pessoas são essenciais para o sucesso, junte-se a uma equipe que prioriza a criatividade humana e promove uma força de trabalho onde a tecnologia eleva as pessoas (e não o contrário), liberando-as para um pensamento mais criativo e um trabalho estimulante. - Suportar aplicações desenvolvidas na plataforma ServiceNow, incluindo customizações em JavaScript. - Atuar em pequenos projetos e melhorias contínuas das soluções existentes. - Participar ativamente do time de Gerenciamento de Mudanças, apoiando implementações e validações. - Realizar a interlocução com clientes em incidentes críticos e mudanças de menor complexidade. - Garantir qualidade, estabilidade e comunicação eficaz durante todo o ciclo de atendimento. Qualifications - Utilização e consumo de APIs para integração entre sistemas. - Ensino Superior Completo. - Inglês intermediário, para interação com times globais (Índia e/ou Estados Unidos). - Conceitos de ITSM e processos operacionais. - Comunicação clara e colaboração em ambientes multiculturais. Benefits - Assistência Médica - 100% subsidiada pela empresa (titular e dependentes) - Assistência Odontológica - Vale Refeição ou Alimentação sem desconto - Seguro de vida - Previdência Privada - Gympass - Opção de compra de ações da empresa com desconto - Desconto Farmácia - Auxílio Creche - Parceria com escola de idiomas - Licença Maternidade e Paternidade Estendida - PPR - *Conforme política vigente Company Description A Accenture é uma empresa global de serviços profissionais líder em soluções para digital, nuvem e segurança. Ao combinar experiência incomparável e habilidades especializadas em mais de 40 setores, oferecemos serviços em Estratégia e Consultoria, Tecnologia, Operações, Industry X e a Accenture Song. - Mais de 738 mil pessoas, presentes em mais de 120 países. - Engajados em fazer inovação todos os dias e transformar o mundo em um lugar melhor para as pessoas.

Role Description Join Zillow as a Senior ServiceNow Developer and help shape the internal systems that power how work gets done. In this role, you’ll design and deliver scalable ServiceNow solutions, partner with cross-functional stakeholders to solve business problems, and influence engineering standards that improve employee productivity, platform reliability, and long-term maintainability across Zillow. - Lead the design, development, and delivery of scalable ServiceNow solutions that improve employee productivity and support Zillow’s internal business operations. - Serve as a senior technical expert for the ServiceNow platform by setting engineering standards, reviewing code, and mentoring teammates. - Design and support integrations between ServiceNow and other enterprise systems using REST and SOAP APIs. - Partner with product managers, business analysts, and stakeholders to translate business needs into technical solutions and guide tradeoff decisions. - Improve engineering practices through automation, testing, DevOps principles, and CI/CD approaches within the ServiceNow ecosystem. - Monitor platform performance and use analytics and reporting to identify trends, improve efficiency, and support system reliability. - Contribute to Agile planning, estimation, and delivery to help the team ship high-quality features on time. - Drive operational excellence by identifying root causes, reducing technical debt, and recommending scalable improvements across the platform. Qualifications - Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent practical experience. - Significant hands-on experience as a ServiceNow Developer in a senior or lead individual contributor capacity. - Strong knowledge of ServiceNow platform architecture, administration, and core capabilities, with experience across modules such as ITSM, HRSD, Integration Hub, and Virtual or AI Agents. - Deep technical expertise in JavaScript, Glide API, Script Includes, Business Rules, UI Policies, UI Actions, ACLs, and Flow Designer. - Experience building scoped applications, automating testing with ATF, and designing complex integrations using REST and SOAP APIs. - Understanding of ITIL processes and experience working in Agile or Scrum environments. - Ability to use data and platform insights, including Performance Analytics and Reporting, to improve system performance, reliability, and efficiency. - Strong communicator and problem solver who can work independently, manage multiple priorities, mentor others, and build effective partnerships across teams. Requirements - This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. - In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC, the standard base pay range for this role is $160,900.00 - $257,100.00 annually. - In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont, the standard base pay range for this role is $152,900.00 - $244,300.00 annually. - In addition to a competitive base salary, this position is also eligible for equity awards based on factors such as experience, performance, and location. - Actual amounts will vary depending on experience, performance, and location. - Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Benefits - Competitive base salary. - Equity awards based on experience, performance, and location. Company Description At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing, and renting with greater ease and confidence. - Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025. - Included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture. - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Role Description - Design and develop custom ServiceNow applications using App Engine Studio and/or traditional scoped application development - Build solutions beyond out-of-the-box functionality, including custom modules, data models, and platform extensions - Clone, extend, and customize existing ServiceNow modules to meet customer-specific requirements - Develop workflows, automation, and integrations with external systems (REST/SOAP APIs, third-party platforms) - Write, test, and debug ServiceNow scripts (Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer) - Develop custom UI components (UI Pages, UI Actions, Service Portal elements) - Ensure solutions are scalable, maintainable, and aligned with ServiceNow best practices - Analyze requirements and translate them into technical solutions, including researching and adapting platform capabilities as needed - Collaborate with developers and team members within an Agile/DevSecOps environment (stories, estimation, lightweight ceremonies) - Work independently on development tasks and progress assigned work items through completion - Maintain and apply knowledge of ServiceNow data structures (tables, dictionary, relationships, CMDB) - Configure and utilize MID Server for integrations and data movement - Implement role-based access controls (RBAC) and platform security configurations - Adhere to security and compliance requirements (e.g., FedRAMP/DoD/STIG) Operates with a high level of ownership and autonomy in a fully remote environment. Proactively progresses work and seeks out additional tasks when current work is completed. Works closely with a small team, maintaining consistent communication and availability during the business day. Qualifications - 2 years with BS/BA; 0 years with MS/MA; 7 years with HS diploma - Must be a U.S. citizen - Able to obtain a U.S. Secret clearance - Strong hands-on experience with ServiceNow development, including custom application and module development - Strong understanding of ServiceNow data architecture, including tables, relationships, and CMDB structures - Proficiency in JavaScript and the ServiceNow Glide API - Experience building and customizing applications beyond out-of-the-box functionality - Experience with ServiceNow domain separation concepts and implementation - Working knowledge of ServiceNow security (roles, groups, ACLs, data access controls) - Ability to independently analyze requirements and implement technical solutions - Experience with integrations, automation, and platform customization - Strong communication skills for working with stakeholders and translating requirements Desired Qualifications: - Experience with App Engine Studio is a plus, but not required Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.