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iT1

Everybody works better together!

Operational Inside Support Representative

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 51-200Since 2003H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

33 days ago

Salary

0

Seniority

Senior

English

Job Description

Operational Inside Support Representative

iT1

• Provide overall excellent customer service to help complete any customer requests and resolve potential issues • Support the sales team by overseeing the order process within our internal systems • Providing shipment tracking information to customers and Account Managers • Work with the Accounting department in supporting accounts payable and receivable processes • Work with customers and manufacturers to facilitate return requests Order modifications/changes • Produce and distribute internal and external reports as needed • Pricing, sourcing, quoting, and deal registrations • Process shipping label request • Perform other duties as needed

Job Requirements

  • Experience in pricing, sourcing, quoting, and deal registrations at a Value Added Reseller within the Channel required
  • Excellent communication skills, both written and verbal
  • Possess high-level organization and time-management skills
  • The ability to work quickly and accurately in both independent and team situations
  • Strong computer skills, including Microsoft Office and Excel
  • The aptitude for learning new systems and software quickly
  • Financial skills and background
  • The ability to juggle a variety of tasks at the same time
  • Demonstrated consistency in values, principles, and work ethic

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center
  • Onsite Monthly Massages

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