Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Principal Software Engineer - AI Platform Security, Crypto Core will lead the architecture, cross-team-development, and delivery of various security development features including AI Agent Security & Workflow Security for various agentic models, LLM & context security, cryptographic services foundational to the security of our platform and applications, Identity with IAM, IAG with unique proposition that this Tech leader is expected to drive and deliver in workload, machine & service identity needs for ServiceNow AI Security Platform. The role also focuses on technical leadership on access controls that need to be architected and delivered uniquely with a combination of machine + human identity (and other innovative ingredients not mentioned here). The role also owns secure key management, certificate infrastructure, enterprise-wide encryption capabilities, credential and secrets management, and the client libraries and Kubernetes services that make it all secure, observable, and reliable. This technical, hands-on architect and subject matter leader will partner cross-functionally with product, infrastructure, and information security teams to deliver secure-by-design services that are scalable, auditable, and built to meet the demands of a modern enterprise and develop products in security that cover all ingredients above. The role is based in US (primary region - Santa Clara, CA) and will coordinate cross-geo team to deliver while being a technical liaison across multiple stakeholder groups to make security fundamental & horizontal deliverable. Job Description What you get to do in this role: - Architect, deliver hands-on, mentor & review other team members and deliver on timelines with all dependencies and innovative needs thought out, coordinated with cross-team stakeholders. - Work with product management, design, support and other dev teams to create high-quality solutions - Produce high quality design and code on aggressive deadlines of shared UI components - Provide guidelines and mentoring application teams on how to implement and design UI components - Design & implement comprehensive UI/UX solutions by understanding customer problems, product goals and technical requirements - Collaborate with design and platform teams to deliver engaging and consistent user interfaces - Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability - Communicate technical decisions (architecture and design) to business and engineering Qualifications To be successful in this role you have: - 10+ years of experience in designing & implementing user experience and server-side application frameworks - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Deep knowledge of cryptography, PKI, key/secrets management, and distributed systems. - Proven success managing and scaling backend platform teams and services. - Experience with HSM technologies like Thales CipherTrustManager and PKI infrastructure like EJBCA - Experience architecting and developing in areas including Identity, Agentic Security workflows - Knowledge of Authorization, Workflow Identity needs in AI area for future innovation, crypto-core, certificate LCM and secrets management for the scale needed for areas in Access Controls, Outbound Security etc with use cases including AI agents - Ability to work with architects cross-team and have end-to-end use case & test case visibility - Exceptional Java and JavaScript skills - Deep knowledge and experience with declarative meta-data driven frameworks for enterprise applications - Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated technologies - Knowledge of web user interface unit testing, profiling, and code tuning - Exceptional problem- solving skills - Self-starter with a quick learning curve - Strong written and verbal communication JV21 For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Collaborate with the Technical Director to establish a unified technology vision for the project including writing and reviewing technical design documents; • Produce high-quality, efficient, clean, and modular code; • Collect and document users' requirements and develop logical specifications; • Research, evaluate and synthesize technical information to design, develop and test computer-based systems; • Develop data, process and network models to optimize architecture and to evaluate the performance and reliability of designs; • Plan, design and co-ordinate the development, integration and operation of computer-based systems; • Assess, test, troubleshoot, document, upgrade and develop maintenance procedures for applications software; • Lead and co-ordinate teams in the development of software and integrated information systems, process control software and other embedded software control systems; • Show proactivity in identifying tasks/problems that need tackling, outside of known scheduled work, from refactoring to bug fixing; • Be able to go above and beyond in their daily tasks as required; • Provide mentorship and training for programmers to create an atmosphere of cooperation and learning; • Provide and accept feedback on all aspects of code quality (performance, readability, testability, design); • Demonstrate forward thinking in regards to what impact design and implementation decisions will have on the overall project during each phase of development; • Work with Production in the creation and risk-management of project milestone goals and schedules; • Coordinate the hiring, supervising and managing of other members of the team.

Join Us! Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company! Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com . We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards. Job Summary & Responsibilities We are seeking a talented Support Software Engineer II to join our growing team. Our engineering team plays a critical role in ensuring the reliability and efficiency of our systems, which in turn drives customer delight. The Support Engineer role will help us maintain operational excellence. This role is an excellent opportunity for someone looking to gain hands-on technical experience while working across multiple teams. You will be at the intersection of engineering, operations, and customer success, helping to diagnose issues, triage requests, execute data corrections, and ensure our systems run smoothly. This role supports critical health benefits infrastructure such as HSA administration, banking integrations, and regulatory compliance. You'll work directly with production data involving real money movement, tax reporting, and multi-bank operations. At First Dollar, we believe in empowering engineers to build a smarter health benefits platform - one where human expertise is amplified, not replaced, by AI tools. We seek engineers who have demonstrated experience using AI responsibly to accelerate their development workflow, improve code quality, and solve complex problems more efficiently. O ur engineering team is built on the principles of humans over code. We are a tight-knit group of lifelong learners in a constant quest to be a team that is greater than the sum of its parts. Come join us! - Duties & Responsibilities: - Support Engineering and Operations - Ability to independently handle escalations end-to-end without manager intervention - Demonstrated judgement on when to escalate vs. r esolve, especially around money movement and compliance-sensitive issues - Track record of identifying recurring support patterns and proposing systemic improvements - Coach and mentor less experienced teammates on troubleshooting approaches and best practices - Respond to internal support requests from various teams and assist in troubleshooting and fixing technical issues such as executing data corrections, processing trustee-to-trustee transfers and settlements, and overseeing money movement and remediation efforts - Identify and route unresolved issues to the appropriate engineering or product teams for further action - Leverage AI as a tool, not a replacement - Candidates are expected to understand that AI is a power productivity multiplier while maintaining engineering judgment, and ensuring AI generated code meets quality standards - System Monitoring and Incident Triage - Monitor operational dashboards, error logs, and alerting systems to ensure system health and performance and ad d ress ongoing technical issues - Identify and escalate any anomalies or critical system alerts that require immediate attention - Monitor error reports, and logs and operational dashboards to help diagnose and address ongoing technical issues - Ensure that critical alerts and operational failures are addressed by the relevant teams - Cross-Team Collaboration and Learning - Act as a liaison between engineering support and delivery teams, translating support trends into actionable requirements - Ownership of runbook creation and maintenance, not just consumption - Contribute to incident postmortems and driving follow-up action items - Partner with engineering, product, treasury and operations teams to refine internal troubleshooting processes - Continuously develop a deeper understanding of internal systems and tools such as HSA regulations, banking integrations, and investments - Document troubleshooting procedures findings and contribute to knowledge-sharing efforts - Identify patterns in support requests that could inform product or engineering improvements - Actively participate in team discussions and process improvements - Other duties as assigned Preferred Qualifications Education & Experience: - 2+ years of experience in software engineering or support engineering roles - Strong analytical and problem-solving skills - Practical AI experience required - Comfortable using tools such as Claude Code, GitHub Copilot, ChatGPT for prototyping, debugging, and problem-solving - Bachelor's degree in computer science or equivalent experience Technical Proficiency and Skills : Required Skills: Working understanding of - Node.js - TypeScript and React - Git Version Control System - Database (e.g. Postgres SQL) - Cloud Platform (e.g. GCP) - Excellent communication and teamwork skills - Great attention to detail and organizational skills - Willingness to learn and adapt in a fast-paced environment Preferred Skills: - Familiarity with observability tools (Data Dog or similar) - Understanding of GraphQL - Experience with writing and maintaining technical documentation - Experience with banking/payment APIs such as Plaid (or similar) - Experience with Google BigQuery or similar data warehousing tool - Strong sense of ownership and follow-through - Prior experience in a customer support or technical troubleshooting role Other Requirements: - Infrequent travel (10%) - Ability to occasionally work overtime or after hours - Prolonged periods of sitting at a desk and working on a computer Compensation & Benefits $91,000-$111,000 per year

The Developer Productivity team supports the software development ecosystem used by thousands of engineers to develop and maintain MongoDB Server and developer tools in a complex matrix of multi-platform self-hosted products and multi-cloud hosted environments. Our tools and services, as well as our domain expertise, ensure that MongoDB developers can ship high quality products quickly, confidently, and securely. As a senior staff engineer you’ll be responsible for helping shape the future of our developer ecosystem and ensure we take advantage of the rapidly-evolving engineering landscape. You will partner with engineering leadership across the company to identify system-wide opportunities to accelerate developer velocity and efficiency, enhancing smart data collection and integrating analytics assistants that produce actionable insights every step of the way. Our team champions a strong culture of inclusivity, diversity, and collaboration. If you like working on a strongly collaborative team that loves to experiment, have a passion for open source, and generally thrive on being a champion for software development best practices and data-informed decision making, this is the role for you. Candidate Profile - Minimum 10 years of experience in the developer productivity domain in large engineering environments, including building, and operationalizing complex, reliable systems - Strong experience supporting one or more of C++, Java, Go, Python, Rust, Node, Typescript - Strong understanding of DevOps culture and tooling - Extensive experience with CI/CD pipelines, common deployment models and infrastructure, and various techniques used to safely roll changes into production environments - Hands-on experience implementing metrics and observability tools and best practices, as well as data processing pipeline technologies such as Iceberg, Trino, Kafka - Proven track record of driving technical execution and vision for organizations with 50+ team members - Skilled in advocating for and representing the needs of a 1000+ customer base to internal platform teams Responsibilities - Drive strong operational excellence standards for internal software development tools and services, helping define golden paths that optimize the efficiency and velocity of our engineering organization - Design software development systems to ensure best practices and champion industry standards - Advise Engineering partners on technical implications of systems design with regards to complexity, testability, and maintainability - Lead development and project management of some of the largest projects within MongoDB to improve developer productivity and software quality, particularly around data-driven insights and optimizations - Provide technical mentorship and leadership to the Developer Productivity organization, promoting best practices and fostering team growth Bonus points if the candidate has experience with: - Strong systems fundamentals, including testing and monitoring multi-threaded systems - Performance profiling of complex systems - Leveraging best of breed AI tools & technologies in the developer productivity domain along with the necessary telemetry and analytics to measure effectiveness in a rapidly changing environment - Experience supporting the development of database internals or core components for data processing systems Success Measures - In the first month, you will have understood the high level architecture of at least one of the systems within the MongoDB developer ecosystem and fixed a few bugs - In three months, you will have a broad understanding of the overall developer ecosystem and be taking on code review responsibilities - In six months, you will have taken on code and design review responsibilities for key systems within the software development ecosystem - In twelve months, you will be leading the development of MongoDB’s next generation developer ecosystem, helping to mentor engineers on the team, and using your experience to drive the long-term DevProd-wide technical roadmap About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273376291 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $185,000—$363,000 USD