Point Digital Finance, Inc. logo
Point Digital Finance, Inc.

Point's mission is to make homeownership more valuable and accessible. The company has raised over $175M from top investors and is scaling fast, building a category-defining company in home equity. 4.7 Trustpilot rating and A+ from the BBB. Certified Great Place to Work and a Fortune Best Workplace in the Bay Area. Remote-first culture with genuine connection through virtual collaboration.

Senior Production Partnerships Manager

ManagerManagerFull TimeRemoteLeadTeam 51-200

Location

United States

Posted

35 days ago

Salary

$126.4K - $182.7K / year

Seniority

Lead

No structured requirement data.

Job Description

Senior Production Partnerships Manager

Point Digital Finance, Inc.

Role Description Execute and continuously optimize the partnership strategy across title, appraisal, data, and credit functions to drive operational efficiency. This includes managing day-to-day relationships and performance with both existing vendors and prospective partners, while ensuring consistent service quality and ongoing improvement. Build strong relationships within these ecosystems to identify opportunities to enhance the underwriting process, and lead initiatives that improve production efficiency and reduce costs. Additionally, monitor and report on partner performance against established KPIs, proactively identifying areas for tactical improvement. - Execute and optimize the partnership strategy for title, appraisals, data, and credit to drive efficiency. - Manage day-to-day partnership issues and opportunities with title, appraisal, credit, and data providers—both current vendors and potential partners—ensuring operational excellence and continuous performance improvement. - Establish deep relationships within the title, appraisal, data, and credit ecosystems to identify opportunities to improve our underwriting process. - Execute initiatives within the partnership ecosystem to improve production efficiency and support a reduction in costs. - Manage and report on partner performance KPIs, ensuring vendors meet established benchmarks and identifying areas for tactical improvement. - Manage cross-functional processes that help us optimize key performance indicators critical to Point's success. - Influence and align internal stakeholders on new initiatives. - Communicate key metrics, progress, and product recommendations to senior leadership and stakeholders. Qualifications - 8+ years of experience in business operations, product strategy, product management, strategy or management consulting, or general management. - A track record of driving business growth through rapid, iterative improvement. - A strong track record of accomplishments that had significant business or organizational impacts. - Previous experience at a startup preferred. - MBA preferred. - Experience in fintech, insurance, financial services, and/or real estate preferred. - Data analysis: You use numbers to tell a story. Previous experience with SQL strongly preferred. - Strong business operations skills: An impressive ability to think systematically about complex workflows and work cross-functionally. - Negotiations: Evidence of exceptional negotiation skills is preferred. Requirements - Serve as the primary point of contact for partners on escalations, process improvements, and various strategic risks and opportunities. - Cultivate relationships to ensure long-term collaboration. - Conduct regular performance reviews, ensure contract maintenance and compliance, and proactively address partner performance. - Negotiate contracts and SLAs that protect Point's interests while fostering strong, mutually beneficial partnerships. - Manage allocation of business volume. - Drive incremental performance improvements from existing partnerships through regular feedback, managed issue logs, tactical allocation changes, process refinements, and enhanced accountability. - Continuously assess the partner portfolio to identify underperformance and reallocate volume or resources to maximize outcomes. - Monitor and optimize KPIs for third-party partnerships to identify growth opportunities and mitigate external risks. - Translate production analytics into high-level partnership strategy. Serve as the primary strategic advisor to leadership on third-party performance and market-driven growth. - Integrate market research and competitor intelligence with internal performance data (provided by Ops) to advocate for external partner needs and long-term strategic improvements. - Inform partnership and production strategy by providing data-backed recommendations and market trends to leadership. - Drive stakeholder alignment by (over)communicating and building deep relationships which facilitate trust. - Build compelling cases for your recommendations in order to gain buy-in and support throughout the organization. Benefits - Generous health benefits: Comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Supplement state Paid Family Leave (PFL) to receive 100% of regular base pay, plus additional paid leave. - Equity: Meaningful equity to share the value you help create. - Financial wellness: 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage. - Extra work/life benefits: Monthly stipends for internet, mobile plans, wellness perks, and company-provided equipment.

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