Role Description Tria Federal is seeking a Mid-Level Salesforce Administrator with strong Release Management experience to support Salesforce platform operations. This role combines traditional admin responsibilities with Copado-based DevOps and release coordination. - Perform day-to-day Salesforce administration (users, roles, permissions, reports, dashboards) - Build and maintain Flows, approval processes, and automation - Support Copado pipelines including deployments, merges, and promotions - Troubleshoot deployment issues (merge conflicts, dependencies, failures) - Manage sandbox environments and data seeding activities - Support production issues using debug logs and system monitoring - Maintain data quality and perform data cleanup activities - Assist in release planning, coordination, and validation - Document processes and support user training Qualifications - 3–5 years of Salesforce Administration experience - Experience with Copado or similar release management tools - Strong understanding of Salesforce security model (profiles, roles, permission sets) - Experience with Flows and declarative automation - Experience with data migration tools Requirements - Salesforce Administrator Certification (preferred) - Copado Fundamentals certification (preferred) - Experience in Agile/Scrum environments (preferred) - Public Trust Clearance: This role will require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. Benefits - Comprehensive compensation structure including competitive base salaries - Performance-based incentives - Spot bonuses - Referral bonuses - Top-tier benefits package to invest in physical, mental, and financial health and wellness

• Classify and triage escalated incidents, problems, and complex requests. • Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible. • Troubleshoot and resolve problems reported by two or more users as quickly as possible. • Manage the impact, risk, and implementation of complex client change requests. • Follow standard operating procedures as documented in the Knowledge Management System. • Assist in creating and updating knowledge articles to be used by other service desk personnel. • Maintain and update system documentation and service ticket records. • Participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours.

Title: Assistant Dean, Finance & Administration Location: Houston United States Job Description: Special Instructions to Applicants: All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues. About Rice: Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities. Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name - RICE - Responsibility, Integrity, Community and Excellence. Position Summary: The Assistant Dean for Finance and Administration serves as the chief administrative officer of the Glasscock School of Continuing Studies (GSCS), providing strategic leadership and oversight of finance, human resources, procurement, grants management, compliance, and legal coordination across the school's Dean's Office and its affiliated organizations. Reporting directly to the Dean, the Assistant Dean is a member of the Dean's senior leadership team and serves as a strategic partner in advancing the school's administrative, operational, and academic mission. This role leads the school's shared services model, ensuring that administrative functions are centralized, compliant, and aligned with university policy. The Assistant Dean advises the Dean and program leadership on complex administrative matters, manages a team of administrative professionals, and represents the school in university-wide forums. The position requires the ability to operate with significant independence, exercise institutional authority, and build effective working relationships across a diverse and decentralized academic environment. Ideal Candidate Statement: The ideal candidate is a seasoned administrative leader with deep experience managing complex financial, compliance, and human resources functions in a higher education or similarly complex institutional setting. They are equally comfortable providing strategic guidance to senior leadership and ensuring the operational integrity, efficiency, and effectiveness of day-to-day administrative functions. They bring an entrepreneurial mindset, experience with financial proforma projections, a systems orientation, a strong compliance approach, and the interpersonal credibility to work effectively with faculty, staff, and central administrative offices. They are skilled at building and leading high-performing administrative teams, driving organizational change, and holding institutional authority with confidence and good judgment. Workplace Requirements: This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. Per Rice policy 440, work arrangements may be subject to change. Hiring Range: $96,859 - 123,624 annually - Exempt (salaried) positions under FLSA are not eligible for overtime. Minimum Requirements: - Bachelor's degree - In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis. - Six or more (6+) years of progressively responsible experience in financial administration, human resources, compliance, or operations management in a complex organization, including demonstrated experience leading and supervising staff - In lieu of the experience requirement, additional related education above and beyond what is required may be substituted on an equivalent year-for-year basis. - Skills: - Demonstrated ability to provide strategic leadership and manage complex, multi-functional administrative operations - Strong financial management skills, including budget development, forecasting, financial reporting, and compliance oversight - Experience managing human resources functions, including workforce administration, faculty appointments, and compliance with employment policy - Demonstrated ability to interpret, implement, and enforce institutional and school policies and regulatory requirements - Strong interpersonal, written, and verbal communication skills; ability to advise and influence senior leadership and diverse stakeholders - Proven ability to lead organizational change and build effective administrative systems and teams Preferences: - Master's degree in business administration, public administration, higher education administration, or a related field - Experience in academic administration, preferably in a school or college within a research university - Familiarity with Oracle Cloud or a comparable enterprise resource planning (ERP) system, especially with Rice's Oracle system (iO) - Experience with complex budget development, forecasting, and reporting - Experience with grants administration, including pre- and post-award compliance in a university or research setting - Experience managing procurement operations and vendor or contractor relationships at scale - Experience working at Rice University Essential Functions: - Serves as the chief administrative officer of the Glasscock School of Continuing Studies and as a strategic partner to the Dean and school leadership - Provides leadership and oversight for the school's administrative shared services model, encompassing finance, human resources, procurement, grants management, compliance, and legal coordination across the Dean's Office and affiliated organizations - Leads the development, implementation, and monitoring of multi-year budgets and financial plans; advises the Dean and senior leadership on financial strategy, resource allocation, and long-range planning - Ensures compliance with university policies, school policy, federal regulations, and applicable legal requirements across all administrative functions; serves as the school's subject matter expert on policy interpretation and enforcement - Oversees human resources administration for school personnel, faculty appointments, cross-campus arrangements, the performance evaluation process, and compliance with HR and VPAA policies - Manages research and grants administration for the school, including post-award compliance, effort reporting, and coordination with the Office of Research and Research Cost Accounting - Supervises and develops Dean's Office administrative staff; builds team capacity and fosters a culture of compliance, accountability, and continuous improvement - Leads, in collaboration with the Dean and the school organizational excellence committee, workplace environment initiatives - Works closely with the offices of the Provost, Budget, Controller, Human Resources, General Counsel, and Vice Provost for Academic Affairs on matters affecting the school - Represents the school on university-wide committees and in cross-campus administrative forums - Performs all other duties as assigned Additional Functions: - Oversees procurement operations, including vendor and independent contractor management, contract review, and policy compliance; leads centralization of procurement functions into the Dean's Office - Reviews and manages contracts, agreements, and memoranda of understanding (MOUs) through their full lifecycle; serves as primary liaison to the Office of General Counsel - Manages travel and expense administration, including oversight of institutional purchasing card (PCard) program and expense report compliance - Represents the Dean and the school within and outside the university as needed - Commitment to advancing the school's mission of providing access to degrees and programs that engage, educate, and empower lifelong learners and communities. Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits Rice Mission and Values: Mission and Values | Rice University Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University's Human Resources Office via email at facstaffada@rice.edu for support. If you have any additional questions, please email us at jobs@rice.edu . Thank you for your interest in employment with Rice University.

Title: Salesforce Marketing Cloud Engagement Administrator Location: United States Job Description: This role serves as the primary day‑to‑day administrator and executor for Salesforce Marketing Cloud Engagement, supporting the configuration, execution, and ongoing operation of marketing and customer communications initiatives. Working as part of a cross‑functional team, the role partners closely with Marketing, Communications, Compliance, IT, and Salesforce platform stakeholders to deliver compliant, data‑driven campaigns and journeys within a regulated financial services environment. In addition to Marketing Cloud responsibilities, the role provides supporting Salesforce CRM administration to ensure data models, integrations, permissions, reporting, and automation effectively enable marketing execution and long‑term platform sustainability. This is a hands‑on role requiring regular platform configuration, execution, and operational support across both Marketing Cloud and Salesforce CRM. Job Description Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future. Key Responsibilities Marketing Cloud Engagement - Serve as the primary execution and administration resource for Salesforce Marketing Cloud Engagement. - Configure and maintain Marketing Cloud components including Email Studio, Journey Builder, Automation Studio, and Contact Builder. - Build, execute, and support email campaigns, automated journeys, and triggered communications in partnership with Marketing and Communications teams. - Use SQL to build and maintain data extensions, segmentation queries, and automation logic supporting campaign execution. - Maintain and enhance customer journeys, decision splits, data relationships, and personalization logic. - Monitor campaign performance, subscriber engagement, and automation health, providing insights to improve targeting and personalization. - Perform quality assurance, testing, rendering validation, and pre-send checks to ensure accuracy and compliance. - Maintain Marketing Cloud data hygiene, subscriber management, and synchronization processes. - Support content and data reviews with Legal and Compliance to ensure adherence to CAN-SPAM, GDPR, and internal data usage standards. - Document operational processes, standards, and Marketing Cloud runbooks. Salesforce Core Administration - Provide supporting administration for the Salesforce CRM platform to enable marketing and communications use cases. - Configure Salesforce objects, fields, page layouts, validation rules, and Flow automation related to marketing processes. - Support user access, roles, profiles, permissions, and security controls in alignment with compliance requirements. - Maintain CRM data integrity, consent data, and reporting used for segmentation, compliance, and customer communications. - Collaborate with the Salesforce Architect/Product Owner on enhancements and platform changes impacting marketing operations. Compliance & Governance - Operate within established governance models and change management processes. - Support compliance with industry regulations including ERISA, SEC, FINRA, and GDPR. - Assist in maintaining audit trails, documentation, and approval records for CRM and marketing activities. - Follow approved data-handling, access, and encryption standards. Qualifications - Bachelor's degree in Marketing, Information Systems, or a related field, or equivalent professional experience. - Salesforce Certified Platform Administrator (Strongly Preferred). - Salesforce Certified Marketing Cloud Engagement Administrator (Strongly Preferred). - Salesforce Certified Marketing Cloud Email Specialist. - 3-6 years of hands-on experience supporting Marketing Cloud Engagement, with supporting Salesforce administration experience; experience in a regulated industry strongly preferred. - Experience using SQL for complex joins, data normalization, and behavioral or transactional segmentation. - Working proficiency in AMPscript and HTML/CSS for dynamic content, personalization, and troubleshooting, with at least 6 months of hands-on experience. - Strong understanding of CRM data models, marketing automation, consent management, and customer lifecycle management. - Knowledge of email compliance and data governance best practices, including CAN-SPAM and GDPR. - Demonstrated ability to manage multiple concurrent initiatives and execute within defined governance frameworks. - Strong communication and collaboration skills to work cross-functionally with Marketing, Communications, Compliance, IT, and platform leadership. Preferred Skills & Experience - Experience working within Agile or formal project delivery frameworks. - Experience with Marketing Cloud Connect, including CRM data synchronization, Contact Key strategy, and Salesforce-to-Marketing Cloud data flows. - Experience building multi-step, decision-based journeys in Journey Builder. - Exposure to Einstein features (Send Time Optimization, Engagement Scoring, personalization) is a plus. Education Bachelor's: Business Administration, Bachelor's: Finance, Bachelor's: Marketing Work Experience General Experience - 3 to 6 years Certifications Other Certification Not Listed - Other Salary Range $70,000.00-$90,000.00 Travel Less than 25% Workstyle Remote The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: - Grow professionally and inspire others to do the same - Work with and through others to achieve desired outcomes - Make prompt, pragmatic choices and act with the client in mind - Take ownership and hold themselves and others accountable for delivering results that matter - Contribute to the continuous evolution of the firm At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.