• AI Agent Design & Development • AI Agent Lifecycle Ownership • System Integration & Automation • Full Stack Solution Development • Customer Solution Engineering • Product Innovation & Feedback • Technical Demonstration & Enablement • Architect agent behaviors including intent handling, workflow orchestration, and multi-system interactions

Site Reliability Engineering -  DevOps Engineer   Location United Kingdom; Brazil; Canada; Cyprus; Czech Republic; Ireland; Lithuania; Mexico; Poland; Portugal; Romania; Spain; Switzerland; United Arab Emirates Employment Type Full time Location Type Remote Department Engineering SRE / Devops     Overview Building the Future of Crypto  Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.   What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.   Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.   As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.   Become a Krakenite and build the future of crypto! Proof of work   The team Kraken’s Developer-Experience (DX) team exists to make writing, shipping, and running software effortless and efficient. We work closely with product-engineering to identify friction in the development lifecycle, and eliminate it through purpose-built tooling, streamlined processes, clear documentation, and data-driven insights.   The opportunity - Build and support infrastructure and tools, on-prem and in the cloud - Drive standardisation: Author RFCs and internal guides covering process improvements, reliability patterns, and best practices - Support, and guide engineers on SRE related topics - Partner with product-development teams to identify, and eliminate friction   Skills you should HODL - 3+ years in a DevOps role (DevOps, SRE, etc) - 3+ years experience with a systems programming language (e.g. Rust) - Proficient in Git source version-control - Thorough knowledge of Docker, experience with Terraform - Passion for improving process and products - Experience configuring Continuous Integration (CI) - Ability to thrive while working independently and remotely in a team-based environment - Experience with monitoring / alerting (primarily with Prometheus / Grafana) and knowledge of best practices in the area - Self-starter, ability to context-switch between various projects, codebases and concepts - Ability to independently debug problems involving the network and operating system - Well-versed in scripting languages (e.g. Bash and/or Python), building and administration of Linux - Interest in security and a thoughtful and thorough consideration of the security implications of development decisions Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.   Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!   We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.   As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

• Architect, implement, and enhance CI/CD pipelines in Azure DevOps for application and infrastructure deployments. • Design, develop, and maintain Infrastructure as Code solutions using Terraform, Azure Bicep, and PowerShell. • Build and support reusable infrastructure patterns for Azure environments, with awareness of broader multi-cloud design principles. • Collaborate closely with software engineering teams to support the build, deployment, and operational support of modern web applications, APIs, and platform services. • Apply a strong application development background to improve build, release, deployment, and configuration management processes. • Manage and improve existing Azure DevOps pipelines and deployment workflows. • Oversee and troubleshoot Azure PaaS and platform services used across the organization. • Support secure cloud design and deployment practices with strong understanding of networking, identity, access management, secrets management, and environment security. • Partner with development and security teams to improve deployment reliability, operational maturity, and overall security posture. • Provide mentorship and technical leadership to other DevOps engineers. • Participate in troubleshooting, operational support, and continuous improvement of DevOps and cloud engineering practices.

• Own the operational stability, availability, and reliability of a global IVR platform across AWS and on‑premises environments • Support production deployments, environment configuration, and release activities • Manage day‑to‑day operations of high‑availability IVR and voice platforms • Monitor system health, performance, and availability using logs and metrics • Respond to and participate in production incident investigation and resolution • Troubleshoot infrastructure, application, voice, SIP, and call‑flow‑related issues • Collaborate with engineering, architecture, QA, and analytics teams during incidents and releases • Participate in on‑call rotations and off‑hours production support as required • Integrate security best practices ("secure-by-default") into the pipeline, including access control and vulnerability scanning