• As a Software Engineer, you will be a core contributor to Verint's QM and PM engineering team. • You will design and build full-stack features end-to-end. • Write high-quality automated tests and support production systems. • Collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. • Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications. • Translate product requirements and UX designs into well-structured, testable, and performant code. • Implement scalable microservices and modular frontend components that support high concurrency and enterprise-scale data volumes. • Participate in design and architecture reviews; contribute to discussions on API contracts, data models, and service boundaries. • Proactively identify and address performance bottlenecks, security gaps, and technical debt. • Write clear, idiomatic code following team standards; actively contribute to improving those standards over time. • Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD). • Enforce code quality through peer reviews, static analysis, and adherence to the team's Definition of Done. • Investigate and reproduce reported defects; perform root-cause analysis and deliver timely, well-tested fixes. • Champion a shift-left testing mindset — integrating quality checks early and continuously in the development lifecycle. • Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows. • Provide Tier-2/3 technical support for production incidents; participate in post-incident reviews and implement corrective actions. • Monitor application health using observability tooling (logs, metrics, traces); proactively surface anomalies before they impact customers. • Maintain and improve runbooks and operational documentation for supported features. • Integrate AI/ML capabilities — including LLM-powered features, automated scoring, and speech-to-text — into product features in collaboration with Verint's AI research teams. • Evaluate and pilot emerging technologies; propose adoption where they improve quality, performance, or developer productivity. • Identify and contribute to refactoring initiatives that reduce complexity and improve long-term maintainability. • Stay current with industry engineering trends through reading, experimentation, and participation in technical communities. • Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers. • Actively participate in all Agile Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives. • Provide accurate effort estimates and proactively surface risks, blockers, and dependencies. • Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async-first communication practices. • Support the growth of junior engineers through constructive code reviews and knowledge sharing. • Build, maintain, and improve CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps — ensuring reliable, automated build-test-deploy workflows. • Containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS) following GitOps and IaC principles. • Implement secure deployment practices: secrets management, environment-specific configuration, and staged rollout strategies. • Optimize pipeline performance to minimize build times and deliver faster feedback loops to the team.