• Performs comprehensive audits and monitoring of City of Hope Investigator-initiated clinical trials conducted under a COH-sponsored IND or IDE and other high-risk protocols as necessary. • Reviews internal regulatory documents, protocols, amendments, correspondence and serious adverse event reports. • Performs extensive audits and monitoring visits to determine protocol compliance, including the consent process and eligibility criteria. • Performs extensive review of case report forms and study data, utilizing medical records, laboratory data, transfusion services records, and any other source used to produce study data. • Generates an audit report or monitoring report, summarizing the findings of all deviations, discrepancies, and incorrect or missing data.

• Durchführung von Audits vor Ort (Qualitätsaudits, Probennahme, Kundenaudits) • Beratung, Coaching und Schulung zu aktuellen Anforderungen und Best Practices in den Bereichen Hygiene, Gesundheit und Lebensmittelsicherheit. • Durchführung einer festgelegten Anzahl geplanter Audits mit Fokus auf höchste Qualitäts-, Sicherheits- und Hygienestandards sowie Kundenzufriedenheit. • Anwendung führender Branchenstandards und kontinuierliches Monitoring von Gesundheits- und Hygienedaten zur Unterstützung nachhaltiger Verbesserungsprozesse. • Erstellung präziser und aussagekräftiger Auditberichte, die als Grundlage für fundierte Entscheidungen und Prozessoptimierungen dienen. • Aufbau und Pflege langfristiger, vertrauensvoller Kundenbeziehungen durch professionelle Kommunikation und lösungsorientiertes Handeln.

• Independently plans and executes complex, risk‑based audits with a primary focus on BSA/AML, sanctions (OFAC), and Partner Solutions • Set clear objectives/scope/criteria; identify key risks and controls; tailor procedures to business model and risk profile • Evaluate BSA/AML program pillars, governance and oversight, risk assessments, internal controls, policies and standards • Test financial‑crimes processes: CIP/KYC/CDD/EDD, customer risk rating, watchlist screening, transaction monitoring, investigations, SAR/CTR obligations • Assess sanctions (OFAC) compliance; audit Partner Solutions (BaaS) and related third-party oversight • Use data analytics to profile population risk, select samples, and detect anomalies • Produce clear, evidence‑based findings with root‑cause analysis and business impact

• The Cash Posting Auditor within Revenue Cycle Management oversees the accuracy, integrity, and compliance of all cash posting procedures in the revenue cycle department. • This role is responsible for conducting thorough audits, reviews, and analyses of payment posting operations to detect discrepancies, reduce risk, and enhance payment posting and reconciliation processes. • Ensure adherence to internal policies, standard operating procedures (SOPs), and regulatory requirements. • Identify root causes of posting discrepancies or variances and recommend corrective action plans. • Verify balancing accuracy between payments received and posted in financial systems. • Track audit findings, trends, and areas of opportunity; report insights to leadership with recommendations. • Support ongoing improvement initiatives to strengthen the accuracy and timeliness of cash application processes. • Ensure proactive reconciliation and resolution of unapplied or misapplied payments. • Prepare comprehensive audit reports, findings summaries, and recommendations for management review and dissemination and communicate audit results, trends, and insights to stakeholders to facilitate informed decision-making and process improvement efforts. • Collaborate cross-functionally with Cash Posting Representatives, Supervisors, and Revenue Cycle teams to reinforce best practices. • Participate in training and coaching efforts to support quality improvement and compliance. • Performs other duties as assigned by Supervisor or Director.