Performance Improvement Facilitator
Location
United States
Posted
37 days ago
Salary
$72.5K - $148.4K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Performance Improvement Facilitator
Luminis Health
Role Description Under the direction of the System Director of Performance Improvement, this position is responsible for supporting Luminis Health’s System-wide Performance Improvement Integration and Project Management initiatives by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions, at a System level (LHAAMC, LHDCMC, LHSS, McNew, LHCE) and/or site-level, that bring about improvements which may include, but are not limited to key strategic priorities identified by Executive Leadership and/or the Annual Operating Priorities, quality improvement, revenue cycle/profitability, recruitment, retention, and productivity, supply chain management, and downtime. - Support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that affects positive changes in patient care and key strategic operational priorities. - Implement tactical strategies to achieve the desired vision, executing long- and short-term objectives to support the value streams goals. - Work with system and site personnel to identify, address, and eliminate process-related obstacles/waste. - Assist in the change of systems/processes, as required, in support of the Lean initiatives. - Act as a change agent to bring about improvements in patient care processes through project management. - Facilitate or co-facilitate System and Site-specific Annual Strategic Priority setting and Deployment retreats as needed. - Support and/or design and execute event planning and perform necessary preparation. - Participate in, co-facilitate, or facilitate projects, events, and “just do-its.” - Participate in Gemba walks and coach employees. - Mentor LH Lean Six Sigma Program Green Belts. - Provide necessary training specific to Lean Transformation tools and methodology. - Follow up on action plans and assist all teams as needed to ensure improvements are made and sustained. - Support the launch of all activities needed to incorporate a culture of continuous improvement and “Systemness.” - Facilitate or co-facilitate Green Belt training program and identify ongoing training needs. - Support communication of the direction of Lean Transformation initiatives to all employees across the Health System. - Track all changes/improvements made to provide Executive Leadership/Management assurance that changes are effective and lasting. - Examine and evaluate the areas after improvements are implemented. - Post/update results to the Mission Control Center boards. - Review new procedures/controls and appraise the efficiency and effectiveness of operations. - Work with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers, and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases. - Other duties as identified by the System Director of Performance Improvement to further the Lean Transformation initiatives and Integration efforts. Qualifications - Bachelor of Science Degree or related discipline required; Masters preferred. - Experience working in a world-class Lean working environment highly preferred. - Knowledge of basic PDSA, Lean concepts, continuous improvement-based tools and techniques, and project management methodologies required. - Proficient in Microsoft Office Suite. - Project Management experience and/or knowledge of project management tools preferred. Requirements - Six Sigma Greenbelt, Blackbelt, and PMP preferred. Working Conditions, Equipment, Physical Demands - There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens. - Physical Demands – Medium: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. - The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. Benefits - Medical, Dental, and Vision Insurance - Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) - Paid Time Off - Tuition Assistance Benefits - Employee Referral Bonus Program - Paid Holidays, Disability, and Life/AD&D for full-time employees - Wellness Programs - Employee Assistance Programs and more Pay Range $72,508.80 — $148,387.20 USD
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