• Design and develop training curriculum tailored to the needs of the Customer Services and Payroll department. • Conduct training sessions for new hires and ongoing training for existing staff. • Develop and maintain market Policies and Procedures related to customer service and payroll. • Serve as the subject matter expert for customer service and payroll functions. • Collaborate with IT teams to develop and enhance systems and tools used in the customer service and payroll functions. • Monitor and assess the effectiveness of training programs and policies, making adjustments as needed.

Role Description Under the direction of the System Director of Performance Improvement, this position is responsible for supporting Luminis Health’s System-wide Performance Improvement Integration and Project Management initiatives by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions, at a System level (LHAAMC, LHDCMC, LHSS, McNew, LHCE) and/or site-level, that bring about improvements which may include, but are not limited to key strategic priorities identified by Executive Leadership and/or the Annual Operating Priorities, quality improvement, revenue cycle/profitability, recruitment, retention, and productivity, supply chain management, and downtime. - Support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that affects positive changes in patient care and key strategic operational priorities. - Implement tactical strategies to achieve the desired vision, executing long- and short-term objectives to support the value streams goals. - Work with system and site personnel to identify, address, and eliminate process-related obstacles/waste. - Assist in the change of systems/processes, as required, in support of the Lean initiatives. - Act as a change agent to bring about improvements in patient care processes through project management. - Facilitate or co-facilitate System and Site-specific Annual Strategic Priority setting and Deployment retreats as needed. - Support and/or design and execute event planning and perform necessary preparation. - Participate in, co-facilitate, or facilitate projects, events, and “just do-its.” - Participate in Gemba walks and coach employees. - Mentor LH Lean Six Sigma Program Green Belts. - Provide necessary training specific to Lean Transformation tools and methodology. - Follow up on action plans and assist all teams as needed to ensure improvements are made and sustained. - Support the launch of all activities needed to incorporate a culture of continuous improvement and “Systemness.” - Facilitate or co-facilitate Green Belt training program and identify ongoing training needs. - Support communication of the direction of Lean Transformation initiatives to all employees across the Health System. - Track all changes/improvements made to provide Executive Leadership/Management assurance that changes are effective and lasting. - Examine and evaluate the areas after improvements are implemented. - Post/update results to the Mission Control Center boards. - Review new procedures/controls and appraise the efficiency and effectiveness of operations. - Work with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers, and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases. - Other duties as identified by the System Director of Performance Improvement to further the Lean Transformation initiatives and Integration efforts. Qualifications - Bachelor of Science Degree or related discipline required; Masters preferred. - Experience working in a world-class Lean working environment highly preferred. - Knowledge of basic PDSA, Lean concepts, continuous improvement-based tools and techniques, and project management methodologies required. - Proficient in Microsoft Office Suite. - Project Management experience and/or knowledge of project management tools preferred. Requirements - Six Sigma Greenbelt, Blackbelt, and PMP preferred. Working Conditions, Equipment, Physical Demands - There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens. - Physical Demands – Medium: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. - The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. Benefits - Medical, Dental, and Vision Insurance - Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) - Paid Time Off - Tuition Assistance Benefits - Employee Referral Bonus Program - Paid Holidays, Disability, and Life/AD&D for full-time employees - Wellness Programs - Employee Assistance Programs and more Pay Range $72,508.80 — $148,387.20 USD

Role Description Du bist designbegeistert und suchst einen Beruf, in den du deine Kreativität voll einbringen kannst? Dann kannst du dich zwischen dem: - Gamedesign - Vfx-Design - Illustrationsdesign - Kommunikationsdesign Dafür solltest du ca. 20 Arbeitsproben (Zeichnungen, Malerei, Fotografie oder auch digitale Bildbearbeitung) für die Bewerbung vorbereiten. In diesem erst seit kurzem staatlich zugelassenen Ausbildungsgang im Online-Format bringen dir praxiserfahrene Dozenten in 6 Semestern dein ‚Handwerk‘ bei und zeigen dir genau auf, wo deine Talente liegen. Die monatlichen Kosten dafür sind über Schüler-BAföG gut zu finanzieren. Gern hilft dir der Azubi-Scout, dies genau auszurechnen! Das wirst du lernen: - Corporate Design - Verpackungsdesign - Werbung & Kampagnen - TV-Spots - Editorialdesign - Webdesign (Konzeption, Dreamweaver, Flash etc.) - Illustration - Malen und Zeichnen - Scribble - Computerprogramme (Creative Suite, Cinema 4D etc.) - Typografie - Text und Konzeption - Fotografie - Design- & Kunstgeschichte - Marketing - Druckvorstufe (Prepress) - Papierkunde - Berufskunde - Design Management Abschluss: Berufsqualifizierend. Qualifications - Ausbildungsbeginn: 05.10.2026 - Bewerbungsschluss: 06.05.2026 - Schulabschluss: Mittlerer Schulabschluss (bei echtem Talent geht auch der Hauptschulabschluss) - Dauer: 3 Jahre - Freie Plätze: 3 - Ausbildungsart: schulische Ausbildung Contact Einfach anrufen oder online bewerben und einen Gesprächstermin mit mir vereinbaren. BITTE KEINE BEWERBUNGEN PER POST!! Im ersten Gespräch erhältst du die Details zum Ausbilder und auch zum Ausbildungsverlauf. Wenn alles passt, kannst du dich direkt danach mit deinem Ansprechpartner vor Ort in Verbindung setzen, um einen Vorstellungstermin zu vereinbaren. So bin ich zu erreichen: - Montag - Donnerstag: 10 - 14 Uhr - Telefonnummer: 040 - 500 647 25 - Online: azubi-scout.net Außerhalb der Bürozeiten bitte auf meinen AB sprechen und DEUTLICH! :) Namen und Telefonnummer hinterlassen - Ich rufe dich schnellstmöglich zurück. Viele Grüße von Gabriele Holst azubi-scout.net

Role Description As a member of our Abode Care Partners team, the Care Facilitator will be responsible for supporting day-to-day administrative tasks and ensuring high quality customer service for our partner facilities and patients. This pivotal role is responsible for building providers schedules, ensuring patients are seen timely, according to ACP Care Paths, and conducting outreach for pending appointments. - Partners with providers to ensure daily appointments meet Care Path requirements and RVU production goals. - Timely communication and confirmation about upcoming appointments with patient/caregiver/facility. - Responsible for schedule adjustments or cancellations upon request from providers or patient/caregiver/facility. - Coordinate translation services as needed to ensure clear communication with patients. - Ensure all active patients have a future scheduled appointment, in alignment with ACP’s care model. - Utilize and analyze scheduling reports/dashboard to identify scheduling gaps, new admissions, or discharges. - Proactively outreach to Regional Administrator to discuss provider assignments and panel size. - Maintain updates to accounts by AC. - Initiate contact to newly registered patients to welcome them to ACP and schedule their initial appointment. - Provide education about services, including Continue Care RX enrollment, hours of operation, after hours, and proactive outreach to ensure care path compliance. - Triages inbound calls to Scheduling queue, as well as overflow from Nursing. - Conduct tasks in a collaborative, friendly, and empathetic way when handling patients, providers, and co-workers. - Maintain demographics in digital client records, including key contacts such as the POA or legal guardian. - Monitor and distribute inbound faxes to the appropriate team. - Strive to de-escalate situations involving dissatisfied customers, offering patient assistance and support. - Document and work together with Regional Administrator to resolve any issues. - Generate access to patient portal. - Collaborate with leadership to implement strategic administrative improvements. - Help organize and facilitate workflow to ensure a productive workplace. Qualifications - High school diploma/GED required; Associate degree or some college preferred. - Prefer two or more years of geriatric clinical experience. - Medical Assistant certification preferred, but not required. - Demonstrates effective and professional interpersonal, verbal, and written communication skills. - Strong assessment skills. - Able to work independently and as part of a team. - Organized and able to function under minimal supervision. Salary Range USD $17.00 - $20.00 / Hour