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Healthrise logo
Healthrise

Integrated solutions help you achieve more.

Manager – Quality and Training

Location

United States

Posted

43 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Manager – Quality and Training

Healthrise

• Overseeing the Quality Audit (QA) program • Managing QA system access and maintaining accuracy of the staff roster • Leading documentation efforts including SOPs and training materials • Providing leadership to both domestic and global teams • Monitoring the accuracy and completeness of audit results • Developing strategies to enhance audit processes, tools, and outcomes • Overseeing the Atlas QA user access request process • Ensuring documentation is accurate and reflective of current processes • Tracking training rollout and compliance • Communicating with senior leadership and department heads • Facilitating collaboration across domestic and global teams • Providing direct leadership to the domestic quality audit team • Assigning and monitoring workloads • Conducting regular performance reviews and team meetings • Developing team members through coaching and mentoring

Job Requirements

  • Bachelor's degree or minimum of 3 years' experience in healthcare operational management or a related role.
  • Demonstrated leadership and team management skills with the ability to motivate and inspire others.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Knowledge of healthcare revenue cycle operations and compliance requirements.
  • Preferred CRCR (Certified Revenue Cycle Representative), CHFP (Certified Healthcare Financial Professional), or CQPA (Certified Quality Process Analyst) certification.
  • Experience with Epic EHR.

Benefits

  • Professional attire required when on camera during video calls
  • Uses standard office equipment including computers and phones.
  • All work must comply with HIPAA and applicable healthcare privacy regulations.

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