Role Description The Client Relationship Executive is responsible for building, managing, and expanding client relationships to drive long-term business value for both the client and C5MI. This role serves as a trusted advisor, ensuring client satisfaction, identifying growth opportunities, and coordinating internal teams to deliver high-quality solutions aligned with client needs and organizational capabilities. - Establishes strong, trusted advisor relationships with key client executives by engaging in meaningful conversations that match the client's priorities and current trends, and leads sales efforts based on these relationships. - Develops a broad understanding of C5MI’s capabilities to bring the best C5MI resources to address client issues. - Develop strategic and tactical plans to solve our clients’ most demanding challenges. - Demonstrates valuable industry perspective with consideration of the client’s mission and translating those insights into opportunities. - Identifies creative ideas for new products and services for the client. - Establishes relationships with small and large businesses and product vendors within the client’s ecosystem to drive additional “sell with” and “sell through” opportunities. - Leads strategic processes and discussions based on the client history, organization challenges, regulatory, and decision processes. - Identifies and builds “greenfield” client relationships, leveraging personal, professional, and C5MI networks. - Identifies and influences key decision-makers at all levels within the client organization. - Navigates the sales cycle, from opportunity identification, through solutioning and storyboarding, identifying contract vehicles, coordinating teaming/alliance partners, aligning on price to win, to close and warm hand-off to the delivery team. - Provides growth, account and pursuit teams with deep knowledge of the clients’ engagement history, culture, organizational structure, competitive landscape, and differentiators from the client’s perspective. - Represents C5MI professionally in client meetings, presentations, and industry or networking events. - Collaborates with internal stakeholders to support strategic growth/account planning and forecasting. - Contributes to continuous improvement of client relationship management practices. - Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security. - Performs other related tasks as assigned by direct supervisor. Qualifications - Bachelor’s degree in Business, Management, Information Technology, or a related field with 8 years of experience as a relationship and/or business development manager and 5 years of experience (with a proven track record) in captures and sales. - In lieu of degree, then 10+ years of experience as a relationship and/or business development manager and 7+ years of experience (with a proven track record) in captures and sales. - Working knowledge of competitive and teaming landscape and a proven ability to assemble teams/teaming relationships. - Expertise in driving call plans and developing value propositions. - Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients. - Demonstrated ability to leverage pre-existing network of clients or contacts in the marketplace. - Success in playing a leading role within an account team framework. - Ability to influence and lead cross-functional teams in client pursuits. - Strong background in crafting and delivering proposals. - Strong analytical and problem-solving skills with a proven ability to exercise initiative, judgment, and discretion. - Excellent communication, negotiation, and presentation skills. - Experience supporting government or highly regulated clients. - Ability to adapt and adjust strategies based on changing market conditions and client feedback. - Ability to travel up to 20-60%, on average, based on the work/clients assigned. Nice to Have - Experience in the consulting, professional services, or enterprise technology environments (e.g., SAP, supply chain or digital transformation). - Familiarity with CRM tools and account management processes. Compensation In accordance with pay transparency law, the expected salary range for this position is $171,130 – $220,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. Application Deadline We anticipate this job posting will be posted until 06/15/2026. Benefits - Medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays. - Paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Develop and be responsible for your own annual, quarterly and monthly territory business plan • Find new prospects from both inbound and self-sourced leads • Run qualification calls with C- level executives and department leaders • Close both new business and install base at or above quota on a monthly cadence • Sell through internal champions to multiple stakeholders, as well as directly to C -level • Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced • Run online and occasionally in person product demonstrations • Answer Legal, Security and Procurement questionnaires and RFP • Sell the full growth platform, heavily weighted towards the Enterprise license • Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers

• Develop and be responsible for your own annual, quarterly and monthly territory business plan • Find new prospects from both inbound and self-sourced leads • Run qualification calls with C- level executives and department leaders • Close both new business and install base at or above quota on a monthly cadence • Sell through internal champions to multiple stakeholders, as well as directly to C -level • Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced • Run online and occasionally in person product demonstrations • Answer Legal, Security and Procurement questionnaires and RFP • Sell the full growth platform, heavily weighted towards the Enterprise license • Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers

• Work in partnership with branch and sales associates to train, support and collaborate to ensure customer satisfaction through ongoing communication and relationship management. • Provide technical and job site support that includes but is not limited to presentations, pre-construction meetings, job site visits, product demonstrations, and installation guidance. • Build and maintain relationships and trust with industry contractors, subcontractors, engineers, local and state agencies, and developers. • Provide monthly reporting to Leadership on market conditions, bid strategy, competitive information, wins, potential liabilities, and general commentary. • Effectively use the CRM technology resources provided to manage territory and reports of sales activities that include calls, meetings, bids, orders, sales, projects, and contact database. • Build and maintain a network of sources through market research, website lead generation, pre-bid meetings, and industry associations to identify new sales leads and opportunities. • Maintain communication with new, existing, and previous customers, engineers, regulators, and developers, alerting them of new products, services, and enhancements that may be of interest to create value and solve problems. • Meet or exceed sales goals by selling products, and project solutions to new, existing, and previous customers. • Build and maintain working relationships with all key vendors. • Monitor sales trends and product performance results to accurately determine inventory requirements and competitive pricing strategy. • Continually enhance sales skills, product knowledge, and available tools and technology to promote a professional image. • Increase industry awareness of the Ferguson Geosynthetics and Stormwater products through attendance and participation in tradeshows, conferences, meetings, and presentations.