• Serve as the senior subject matter expert for backend EDI transactions, policy services, internal dispute resolution, and regulatory reporting • Act as a key technical partner to Product, Engineering, and Issuer Operations to support enrollment data reconciliation and ensure cross-system alignment between internal systems, issuers, and CMS • Translate production issues, reconciliation discrepancies, and data trends into actionable insights that inform and influence Product prioritization and decision-making • Provide deep analysis of transaction-level issues, data mismatches, and bulk correction impacts to enable accurate problem definition and effective solution design • Support Issuer Operations in resolving reconciliation discrepancies through validation of transaction behavior and cross-system data alignment • Perform advanced SQL analysis to validate eligibility, enrollment, premium, and financial assistance data consistency across systems • Review and validate high-risk and bulk Data Change Requests impacting enrollment, financial assistance, premiums, issuer reconciliation, and regulatory reporting • Validate correction logic against transaction history, eligibility results, policy grouping, and financial assistance calculations to prevent downstream risk • Establish and maintain review standards and governance guardrails to ensure audit readiness, regulatory compliance, and data integrity • Identify systemic patterns and recurring issues, guide root cause analysis, and strengthen data handling and system logic to reduce recurrence • Serve as the technical lead for high-impact production incidents involving enrollment, financial data, issuer data exchange, or reporting discrepancies • Provide mentorship and technical oversight to Production Support team members to strengthen EDI and reconciliation capabilities • Collaborate with BI, Issuer Operations, Architecture, Engineering, and external partners to ensure data integrity and alignment with production behavior • Ensure adherence to Incident and Problem Management processes and contribute to operational maturity within Production Support • Perform other duties as assigned.

• Assist couples with reviewing destination wedding resort options • Coordinate accommodations, travel arrangements, and guest reservations • Organize group travel timelines and itinerary details • Maintain accurate booking confirmations and documentation • Communicate travel updates and planning information clearly

• Provide competency-based education to students in advanced assessment and treatment methodologies • Facilitate and grade student assignment submissions • Run live sessions for student engagement • Create a dynamic and engaging classroom environment • Support students through synchronous and asynchronous communication • Attend faculty meetings and participate in other responsibilities as designated by the Dean • Complete professional development requirements

• Review applications for excess insurance and evaluate applications to determine whether to accept or decline coverage based on established underwriting guidelines • Determine the level of coverage to be offered and appropriate pricing based on the exposures presented and individual risk characteristics • Assess excessive risks and determine value of policy to ensure safe and profitable distribution of risks • Become familiar with various commercial insurance applications and industry terminology • Adhere to underwriting guidelines and execute underwriting and pricing strategies to maintain profitability goals • Approve or decline insurance applications within certain limits and issue coverage and prepare referral submission for risks exceeding individual authority • Review and analyze risk characteristics on insurance applications, renewals, and change requests • Ensure that underwriting activities comply with all industry and government regulations • Documentation of Underwriting files including risk analysis and pricing justification in accordance with established underwriting standards • Offer recommendations to clients on insurance applications to reduce exposure to excessive risk • Utilize underwriting guidelines, rules, standards, and levels of authority to accept, reject, or mitigate risk for applications and determine appropriate premiums, limits, and coverages • Cultivate relationships with assigned producers to achieve production goals • Collaborate closely with the underwriting team to finalize insurance applications efficiently • Utilize multiple databases to gather and verify supplementary data for submissions and leverage specialized software to compare risks ensuring accurate policy pricing • Respond to customer needs, providing guidance and assistance tailored to their insurance needs • Process accounts from approved quotes through to policy issuance with accuracy and efficiency • Recommend ideas for program development and process improvement • Assist in the development of the Underwriting team through sharing knowledge and market intelligence, collaboration, and mentoring relationships