We are seeking a skilled and detail-oriented Freelance Technical Writer to create clear, concise, and user-friendly documentation for a variety of technical products, systems, and processes. The ideal candidate will have the ability to translate complex technical information into easily understandable content for diverse audiences, including end users, stakeholders, and internal teams. Key Responsibilities Develop, write, edit, and maintain high-quality technical documentation, including user guides, manuals, SOPs, FAQs, and knowledge base articles Translate complex technical concepts into clear, accessible language for non-technical audiences Collaborate with subject matter experts, engineers, developers, and product teams to gather and validate information Create and maintain documentation standards, templates, and style guides Review and update existing documentation to ensure accuracy, clarity, and consistency Organize and structure content for usability and accessibility across platforms Manage multiple writing projects simultaneously while meeting deadlines Conduct research and ensure content aligns with current product features and industry standards Incorporate feedback from stakeholders and revise documentation accordingly Required Qualifications Proven experience as a Technical Writer or in a similar role (2+ years preferred) Strong writing, editing, and proofreading skills with exceptional attention to detail Ability to understand and communicate technical concepts clearly Familiarity with documentation tools (e.g., Microsoft Word, Google Docs, Confluence, MadCap Flare, or similar) Basic understanding of software development, APIs, or technical systems (depending on project needs) Strong organizational and time management skills Ability to work independently in a remote environment Preferred Qualifications Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field Experience writing for SaaS, IT, healthcare, or engineering industries Knowledge of markup languages (e.g., Markdown, HTML) Experience with version control systems (e.g., Git) Familiarity with UX writing or content design principles Work Structure This is a freelance/contract-based role, offering flexible hours and project-based assignments. Writers may be engaged on short-term or long-term projects depending on business needs. Benefits Flexible remote work environment Competitive hourly or project-based compensation Opportunity to work on diverse and impactful technical projects Potential for ongoing or repeat engagements Equal Opportunity Statement We are committed to providing equal opportunity and fostering an inclusive environment for all contractors and collaborators.

Role Description You will play a key part of the talented Documentation team, making a tangible impact on Form3’s growth and scalability. Technical documentation directly influences how easily our SaaS can be implemented and configured within client organisations and partners. - Support our current Technical Writer in creating and maintaining both new and existing documentation. - Ensure our materials evolve alongside our services, remaining best-in-class and user-friendly. - Deliver and maintain API documentation for a range of payment services, ensuring accuracy, clarity and ease of understanding. - Develop user-friendly technical documentation tailored to meet the needs of Form3’s internal and external stakeholders, including Product User Manuals, Technical Specifications and Technical Tutorials. - Lead new efficient knowledge management projects using AI tools ensuring technical documentation evolves alongside Form3’s Products and Services. - Maintain a centralised and organised repository, ensuring consistency and clarity across all technical documentation. - Stay informed about latest industry trends, regularly updating content and ensuring technical documentation evolves alongside Form3’s Products and Services. - Manage and maintain Postman collections and Swagger/OpenAPI specifications, ensuring all endpoint definitions, request/response schemas remain synchronised with live docs. - Gather feedback to continuously refine and improve documentation, ensuring alignment with real-user technical requirements. - Work closely with Product, Engineering and Customer Success teams, providing support for internal technical documentation needs and advocating for documentation best practices across the business. Qualifications - 1+ years’ experience writing technical documentation, specifically for APIs, cloud-based software or SaaS systems. - Proficient with documentation tools, such as Markdown, Swagger and Postman, and capable of creating high-quality materials for technical and non-technical audiences. - Comfortable with AI prompting and cursor, with an appetite to work with AI knowledge management tools. - Familiarity with Version Control Systems and Developer Platforms, including Git and GitHub. - Sound understanding of coding, APIs and Cloud-based architectures. - Exceptional attention to detail, with advanced skills in high-quality writing, proofreading and editing. - Fluency in written and spoken English (Native level or equivalent). - Excellent people and communication skills, with the ability to work both collaboratively and autonomously within a fast-paced environment. - Experience of managing stakeholders and building relationships within remote, cross-functional teams. Interview Process - Stage 1: Screening Call with Talent Team - Stage 2: Interview with Hiring Manager - Stage 3: Take-Home Task - Stage 4: Interview with Senior Leader Benefits - Form3 are a 100% remote, flexible business, enabling our people to achieve amazing things while striking a healthy work-life balance. Company Description Revolutionising the world of payments with our cutting-edge technology and innovative solutions. - What we do - Life at Form3 - Benefits - Payments Cannot Fail Series - .Tech Podcast Our DEI&B Commitment We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. - We guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. - Encouragement for candidates to notify us of any reasonable adjustments that may be required during the recruitment process.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: Johnson & Johnson MedTech is seeking a Technical Specialist to support the West Midlands. We’re keen to make this role work sustainably and would always look to balance travel with flexibility, while offering the opportunity to gain broader exposure and make a real impact across the organisation. Who are we? At Johnson & Johnson MedTech, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com Johnson & Johnson MedTech | Cardiovascular is recognised worldwide as industry leaders in advanced 3D cardiac electro anatomical navigation. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated three-dimensional cardiac mapping and navigation systems. They are a key growth driver for the business operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future. Purpose of the role The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan. What to expect: Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan. Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System. Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently. Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively. Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists. Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition. Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners. Develop in depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales Who are we looking for? Proven experience as a clinical support specialist , or support as a physiologist within the medical device and/or EP field. 3D mapping experience preferred but not crucial. Proficient in English both verbal and written communication. Excellent listening skills. Ability to build positive relationships quickly. Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all partners within the EP lab setting. Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management. Initiative-taking and a desire to succeed in a fast-paced role. A collaborator and entrepreneurial analytical person The ability to positively influence thinking, behaviour, and gain dedication. Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook Full & clean driving license What type of mark will YOU make? By joining Johnson & Johnson MedTech you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything. What’s in it for YOU? It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme. Required Skills: Preferred Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection

- Develop and implement scalable solutions within Microsoft Dynamics 365 BC. - Configure and customise Dynamics 365 BC to align with business needs - Design, build, and maintain data integration processes to ensure seamless platform connectivity. - Collaborate with cross-functional teams to define technical requirements and deliver robust BC solutions. - Optimize data models and architecture to support advanced analytics and customer journey mapping. - Conduct regular system updates, patches, and performance tuning to maintain efficiency. - Provide technical support, troubleshooting, and training to end-users. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.