• Responsible for ensuring the platform’s compliance with U.S. federal and state regulations by monitoring regulatory changes, interpreting legal requirements, and translating them into clear processes, controls, and workflows. • Manage compliance programs, oversee risk and credentialing requirements, support contract and documentation compliance, and collaborate with cross-functional teams to maintain accuracy, mitigate risks, and drive continuous improvement. • Monitor state-by-state NP scope of practice laws and requirements. • Track updates from Boards and legislative bodies. • Maintain a regulatory change log and alert system. • Maintain a centralized repository of state requirements. • Validate against primary sources. • Conduct periodic audits. • Build scalable compliance framework. • Maintain risk register and mitigation plans. • Conduct license and DEA verification. • Monitor onboarding compliance requirements. • Maintain compliant agreement templates. • Ensure state-specific requirements are reflected. • Support Product, Ops, and Growth teams. • Translate regulations into workflows. • Report on compliance KPIs. • Conduct audits and improvements. • Validated state regulatory database. • Regulatory monitoring system. • Compliance SOPs. • License tracking system. • Risk assessment roadmap.

• Drive member usage and engagement with Quality Reporting and Healthy Planet tools • Work directly with Account Managers, members, and customers • Assist with training and solicit input back to management on tool usage • Manage and drive engagement strategies • Provide one-on-one support for members and customers • Engage Account Managers and analysts in member outreach calls • Facilitate member engagement forums and workgroups • Research, identify, and implement best practices

Role Description As the Head of IT, Compliance & Operational Excellence at TrustYou, you will be responsible for Internal Operations and Office IT, driving the optimization of internal systems, SaaS tools, compliance, and business processes to enhance efficiency and support scalable growth across the organization. Reporting directly to the CFO, you will lead a small team while implementing improvements that streamline workflows, boost productivity, and enable the company to operate effectively across international teams. - Leading internal operations and the office IT team, ensuring reliable IT infrastructure, device lifecycle management, access provisioning, and onboarding processes. - Owning the internal systems and SaaS ecosystem, managing tools, vendors, licenses, renewals, and optimizing operational IT spend. - Driving compliance and governance, coordinating SOC2 readiness, GDPR processes, company policies, and supporting internal and external audits. - Supporting process innovation, structuring the company’s knowledge and data, driving workflow improvements, and prototyping efficiency solutions. - Promoting operational excellence by identifying bottlenecks, implementing scalable processes, improving collaboration, and providing leadership with insights on efficiency and system usage. Qualifications - Bachelor’s or higher degree in business administration, information systems, operations management, or a related field. - 6–10 years of professional experience in business operations, internal systems, IT operations, consulting, or audit, ideally in technology or SaaS companies. - Proven ability to manage teams, internal systems, and SaaS tools in a global organization. - Experience with process optimization, AI tools, or automation initiatives is a strong plus. - Solid understanding of internal governance, compliance frameworks, and operational best practices. - Structured, analytical, and hands-on approach to problem solving. - Ability to collaborate across Finance, Legal, HR, and commercial teams. - Fluency in English (Must); German is a plus. Benefits - Working in a global, diverse, and collaborative team. - Flexible working hours that allows you the freedom to shape your work-life. - Remote-friendly environment. - On-going career development, training, and coaching. - Six days for learning & development. - Celebrate in style at our team events (in-person and virtually). - Social benefits and perks based on location.

Title: Environmental Specialist II Location: Wake County, NC time type Full time job requisition id JR-111382 Agency Dept of Environmental Quality Division Water Resources Job Classification Title Environmental Specialist II (NS) Position Number 60035427 Grade NC14 About Us The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life. Description of Work Environmental Specialists with the Water Quality Regional Operations Section (WQROS) of DEQ’s Division of Water Resources (DWR) are professional staff members carrying out complex multi-disciplinary responsibilities such as permitting and/or certifications, field investigations, compliance, enforcement, complaint investigations, emergency response, technical assistance, outreach, and training for their assigned program area(s). Program areas include Section 401 of the Clean Water Act, NC Riparian Buffer Program, National Pollutant Discharge Elimination System (NPDES), non-discharge, animal feeding operations, wastewater collection systems, and surface water quality and groundwater. The primary areas of focus for this Environmental Specialist II position at the Raleigh Regional Office are the Pretreatment Program, Whole Effluent Toxicity (WET) Testing Program, and NPDES permitted facilities. This position can be field intensive and will require frequent coordination with the regulated community, permittees, and the public at large. Position requires occasional overnight travel; ability to perform tasks required for physical inspections; ability to walk through rough, steep, and uneven terrain, and tolerate exposure to noise, extreme weather conditions, dust, fumes, machinery, insects, small animals, snakes, and chemical substances; proficiency with computers, internet research, word processing software and spreadsheets; and driving a state-owned vehicle, which requires a valid North Carolina driver's license. Some emergencies may require a response to occur after hours and/or weekends, on a limited basis. Key Roles/Responsibilities: -- Lead role in Pretreatment Program: includes on-site compliance evaluation inspections of waste disposal systems including industrial, municipal, and residential waste systems, reviewing Pretreatment Annual Reports, coordinating with central office, etc. -- Lead role in Whole Effluent Toxicity (WET) Testing Program: includes periodically performing split sampling (advanced level of field work/sampling) to determine accuracy of WET testing and compliance with permit limits, ensuring compliance with WET requirements, enforcement-related tasks as necessary -- Plan and conduct assigned inspections for NPDES wastewater treatment plants (pretreatment program, major, minor, industrial, single-family, and general permitted NPDES systems), non-discharge facilities, collection systems (major, minor, and deemed permitted by regulation), riparian buffer/stream determinations, and stream standard complaints -- Assist staff, regulated communities, and central office permit writers with difficult complex permitting processing issues, BIMS support, and the development and assessment of compliance approaches and initiatives. -- Compliance determinations and documentation: includes thorough technical review of data, evidence, plans, restoration plans, permits and schedules, etc.; writing, processing, and preparing/drafting documents such as inspection reports, information request letters, inspection letters, Notices of Violation, enforcement actions (civil penalty assessments, settlement agreements, Special Orders by Consent, injunctions, etc.), and violations resolution. -- Investigate public complaints, reports of illegal discharges, and environmental incidents, provide emergency response for water quality-based emergencies, and take action as needed to address any identified compliance issues -- Data management in the Division’s Basinwide Information Management System (BIMS), outreach, training, technical assistance, sampling, and other duties as assigned by the Regional and/or Assistant Regional Supervisor. Knowledge Skills and Abilities/Management Preferences Recruitment Range: $52,592.00 - $56,940 Supplemental Information The Division of Water Resources: The Division of Water Resources (DWR) is responsible for protecting North Carolina’s drinking, surface and groundwater for all waterbodies including lakes, streams, rivers, wetlands, and aquifers. This environmental stewardship is accomplished through actions including permitting issuance, investigations, regulatory compliance, and enforcement, monitoring and field assessments, certifications, laboratory analysis and testing, planning, water quality standards management, educational outreach, and other efforts. The Division comprises six sections: Water Quality Regional Operations, Water Sciences, Public Water Supply, Water Quality Permitting, Water Quality NPDES Permitting, and Water Planning. Click here to learn more about the Division of Water Resources. The Water Quality Regional Operations Section focuses on service to the regional surface water and groundwater concerns of citizens, local governments and business communities. Regional office staff issue permits for sewer extensions, wetland and stream impacts, and well construction. Regional offices personnel also conduct permitted facility inspections and incident investigations. This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of Environmental Quality trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in one of the agricultural, biological, engineering, environmental, or natural resource sciences or a closely related curriculum from an appropriately accredited institution and two (2) years of experience related to the area of assignment, or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Deborah J Williams