• Collaborate with senior developers and other team members to design and implement software solutions. • Write clean, maintainable, and efficient code following industry best practices. • Participate in code reviews and testing to ensure high-quality deliverables. • Assist in debugging and troubleshooting application issues. • Contribute to the development and maintenance of technical documentation. • Stay updated on emerging technologies and trends to improve your skills continuously.

Role Description We are looking for a detail-oriented and analytical Software Engineer to join our Integration Engineering team. In this role, you will be responsible for ensuring the design and development of a cloud native API first platform for our patented data and AI-powered Security Knowledge Platform™. - Expertise in scalable API first architecture, service patterns, and robust API standards for third-party integrations - Expertise in the transition to Cloud native architecture - Expertise in AI tools adaptation and strategic outcome oriented responsibility - Driving modernization efforts toward a highly reliable, service-oriented platform - Building and maintaining integrations connecting our platform with customer systems, security tools, workflow engines, and more - Helping evolve our platform into a robust, service-oriented architecture with high reliability - Creating consistent service patterns and ensuring strong guarantees around interfaces and performance - Improving internal engineering tools that support security triage and vulnerability workflows - Collaborating with designers using our accessible and standards-compliant design system (bugcrowd.design) - Ensuring high accessibility, stability, and performance across integration workflows - Deep knowledge of Kafka or similar event streaming platforms - Mentoring engineers across multiple teams and contributing to engineering excellence Qualifications - 2+ years of experience - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field - Experience in Cyber security domain - Strong technical skills - Deep understanding of AI tools and scalability, security, and reliability - Expertise in cloud-native API and microservices architecture - Experience with enterprise UI frameworks - Strong background in agile delivery, backlog management, and stakeholder communication - Excellent problem-solving, prioritization, and decision-making skills Requirements - The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation - Sitting and/or standing - Must be able to remain in a stationary position 50% of the time - Carrying and/or lifting - Must be able to carry/move laptop as needed throughout the work day - Work Environment - Primarily remote, with occasional in-person presence as needed ADA Statement Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com. Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. - Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point - We value the perspectives and experiences people from underrepresented backgrounds bring Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. Equal Employment Opportunity Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Apply at: https://www.bugcrowd.com/about/careers/

Title: AI Agent Software Engineer: Content Automation Location: Morrisville, North Carolina, United States; Wichita, Kansas, United States; Cranberry Township, Pennsylvania, United States Job category: Software Engineering Job ID: 134394-en_US Job Description: At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. About this position The Information Engineering team at NetApp creates and maintains technical documentation published on docs.netapp.com, the company's most visited web site. Our team of strategic thinkers and creative problem-solvers owns NetApp's technical documentation infrastructure as well as pipelines that integrate technical content into products, sites, and AI tools. We are an AI-forward organization and expect team members to leverage responsible AI to improve customer outcomes and create internal efficiencies. Candidates should be prepared to discuss and demonstrate how they have used AI tools or models in their past roles to improve productivity, quality, and innovation, including specific examples, quantified results, and the governance practices they followed. What you'll do - Partner with content standards leads, UX designers, engineers, product managers, and data scientists to identify high-value opportunities for AI in the technical content lifecycle. - Design, build, launch and iterate agent-driven automated workflows that gather, normalize, and optimize source content for publishing and downstream reuse. - Build and operationalize AI-assisted semantic enrichment pipelines (ontology, metadata, and taxonomy tagging) to improve content findability, consistency, and performance. - Develop agents and checks that enforce content standards and ensure knowledge is optimized for integration in AI solutions. - Implement measurement and reporting systems to track adherence to legal, brand, style, inclusivity, accessibility, accuracy, freshness, and structural standards. - Define governance patterns (guardrails, evaluations, and human-in-the-loop review triggers) to ensure responsible, reliable AI outcomes. - Use signals (quality metrics, evaluation results, stakeholder feedback) to continuously improve agent behavior, prompt/context strategies, and workflow performance. What skills you'll need - Hands-on experience building and improving AI agents and/or multi-agent orchestrations for complex technical content. - Experience integrating generative AI capabilities into enterprise workflows (design through production). - Experience implementing governance mechanisms such as guardrails, validation checks, evaluations, and human review triggers in AI-assisted workflows. - Working knowledge of GenAI fundamentals and responsible AI practices (risk identification, governance, and monitoring). - Ability to translate editorial/quality standards into machine-readable rules, automated checks, and agent behaviors. - Strong cross-functional collaboration skills and the ability to turn business needs into clear requirements and workable technical solutions. - Experience with GitHub and modern CI/CD automation (for example, GitHub Actions). - Experience developing and implementing ontology, metadata, and taxonomy for large content sets. - Experience with content curation, knowledge management, and information architecture concepts. - Familiarity with documentation tooling and formats such as Jekyll, AsciiDoctor, and Markdown. - Experience with GitHub Copilot and AI-assisted development practices in day-to-day engineering work. - Experience with test, verification, and evaluation of tooling for AI systems. - Demonstrated ability to learn new skills quickly (for example, context engineering, programming languages, or new platforms) and apply them to deliver measurable outcomes.. Education - Typically requires a minimum of 5 years of related experience in addition to a Bachelor's degree in a related technical or engineering field. - Additional experience above the stated minimum requirements may be considered in place of a Bachelor's degree. Compensation: The target salary range for this position is $131,000-$169,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

• Coordinate and perform release planning, development, testing, and deployment of IVR enhancements across multiple agencies• Design and build call flows and integrate backend systems using application programming interfaces (APIs)• Manage NICE Business Units (BU) and contribute to solution design and network optimization• Provide routing design and implementation for contact center technologies• Collaborate with Architecture teams to design, develop, deploy, and consume APIs• Provide technical support and troubleshooting assistance when scripting issues arise• Coordinate issue communication and resolution with multiple technical teams during production incidents• Review support tickets with agency leadership and oversee issue resolution across teams