Title: Senior Analyst Capacity Planning & Forecasting Location: US Job Description: ***This role is based at our corporate office in Dallas, TX or Remote*** Exceptional Hospitality Starts with You This is your opportunity to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As a Senior Analyst Capacity Planning and Forecasting, you hold primary accountability for the headcount and hiring strategies that power Hilton Reservation and Customer Care contact centers globally. Unlike a traditional analyst role, you will focus on strategically balancing exceptional guest experiences, service level performance, and global cost optimization. You will use advanced business intelligence and predictive modeling to mitigate operational risk and lead long-term planning decisions. Reporting to the Senior Manager of Forecasting, Planning and Analytics, you serve as the strategic consultant to our Partner Managers and external service providers. You lead the roadmap that brings global hiring decisions to life, distilling complex data into executive-level insights and owning global initiatives from concept through delivery. What you'll do during a typical day: - Lead recurring Workforce Management calls with external partners to synchronize on contact volume trends, performance gaps, and execution of staffing strategies. - Build optimized headcount and hiring plans by managing customer experience, service levels, and global cost efficiencies. - Be the primary contact for communicating hiring plan adjustments and staffing changes to Partner Managers to ensure seamless contact center coverage. - Maintain advanced staffing models using Python to create predictive targets for headcount and hiring needs. - Analyze contact flows and track staffing accuracy to measure operational efficiency across internal and external partner teams. - Use tools like MicroStrategy, Alteryx, and Power BI to query the Enterprise Data Warehouse and build automated reports to identify trends and discover root causes of results. - Translate complex forecast and capacity outputs into clear, data-driven operational guidance for business owners. How you'll collaborate with others: - Engage with Partner Managers and external vendors to align on headcount requirements and contact volume support. - Translate staffing model outputs and operational variances into clear, actionable executive summaries for global leadership. - Collaborate with Workforce Management, Operations, and Engineering teams to operationalize hiring plans. - Work across teams and functions, embracing diverse perspectives to arrive at solutions to staff and support our customers. Projects you'll take ownership of: - Lead the development of staffing and hiring plans for assigned global business units. - Design complex hiring scenarios tied to growth, seasonality, and shifting operational needs. - Oversee the communication and reporting workflows that bridge internal planning with external partner performance. - Challenge the status quo by mastering new tools or languages to improve the capacity toolkit. What It Takes to Make the Stay You have these minimum qualifications: - Two (2) years of experience in Capacity Planning or Modeling in a contact center environment - One (1) year of experience in Quantitative and Qualitative analysis including the use of statistical and predictive models - High level of proficiency in SQL-based BI tools (e.g., MicroStrategy, Alteryx, or Power BI) - Working knowledge of Python, including the skill to read, understand, and modify existing scripts - Expertise in communicating analytical findings to important partners and executives It would be useful if you have: - Bachelor's Degree in a related quantitative field (Mathematics, Statistics, Computer Science) or equivalent specialized experience. - Experience managing projects and timelines, working directly with partners - Experience using programming languages to build scripts such as R - Knowledge of database architecture and data modeling principles and techniques How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work. Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE Schedule: Full-time Brand: Hilton Corporate Shift: Day Job Job Level: Team Member Job: Technology

Title: Clindoc Job Description: Job#: 3031232 Job Description: EHR/EMR: Epic - Systems Analyst Location: Brooklyn, New York (Remote) Employment Type: Contract Role Overview We are seeking a candidate for a Clindoc position. This role involves responsibilities related to EHR/EMR systems. The ideal individual will contribute to projects within our healthcare practice area. Compensation & Benefits The anticipated pay range for this position is between $75.00 and $125.00 per hour. The final pay rate will be determined based on the selected candidate's experience and qualifications. A benefits package is available for eligible employees. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

• Lead Workday P2P functional design, configuration, and testing activities. • Partner with procurement, finance, and IT teams to gather requirements and translate them into effective Workday solutions. • Translate accounting needs into functional specifications for the technical team. • Configure and maintain Workday Procurement, Supplier Accounts, and Accounts Payable modules. • Support end-to-end P2P process improvements, ensuring compliance with internal controls and regulatory requirements. • Conduct UAT (User Acceptance Testing), troubleshoot issues, and provide post-implementation support. • Deliver training and documentation for end-users and stakeholders. • Stay updated on Workday releases and recommend enhancements to leverage new features.

• Own and support the delivery of critical Audience Measurement commercial programs with global impact, driving the strategy execution of deliverables. • Support development of discount and commitment strategies globally, implementing next generation commercial policies to drive positive customer engagement and behavior. • Collaborate with senior leadership across Sales, Finance, Legal, and other cross-functional teams to obtain actionable insights that can be used to optimize commercial program design, implementation, and enforcement. • Design measurement and reporting to track adherence to, and performance of, commercial programs to ensure financial goals are met. • Implement best in class project management practices to manage against tight deadlines, varying stakeholders, and high visibility deliverables. • Act as an expert across commercial programs and Nielsen’s product suite, anticipating business challenges and opportunity areas. • Model and analyze commercial offerings and deal structures against GTM, product, and financial strategies, driving optimization of discount and incentive programs.