Title: Expansion SDR - XDR Location: New Jersey- US Job Description: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Description: As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market. This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers. Responsibilities: - Proactively engage with existing customers via calls, email, and social to identify upsell opportunities - 140+ calls per day (exciting, high volume environment!) - Prospect into a defined target audience, focusing on accounts with high expansion potential. - Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs. - Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date. - Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights. - Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities. - Contribute ideas, insights, and energy to help shape our growing XDR team. Experience & Skills: - 1–2 years of experience in a client-facing role (SDR experience is a plus, not required) – MUST! - Hunger for success, high energy, and an intelligent, positive, proactive attitude - Strong technical aptitude and the willingness to dive deep into the product - Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas - A self-starter who thrives in a fast-paced, target-driven startup environment. - Resilience and adaptability when faced with challenges or rejection. - Comfortable working US business hours: Monday–Friday, remotely - MUST! Working hours: - Monday–Friday: 9:00am-6:00pm. What We Offer: This role offers a competitive compensation of $60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity! Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you! #LI-Remote

• Conduct outbound prospecting via cold calls, email campaigns, and LinkedIn outreach • Identify and qualify high-potential leads for the sales pipeline • Book meetings and product demos for Account Executives • Maintain accurate records of all activities in CRM systems (e.g., HubSpot, Salesforce) • Collaborate with marketing and sales teams to refine outreach strategies • Consistently meet or exceed KPIs such as call volume, meetings booked, and conversion rates • Research target accounts and personalize outreach efforts

Role Description The client is seeking a proactive and reliable Virtual Assistant to support lead generation, CRM management, and sales outreach efforts. This role will play a key part in identifying new business opportunities, organizing and managing data, and supporting client communication through various channels, primarily social media and email. The position will start part-time with flexible hours and has strong potential to grow into a full-time, revenue-generating role based on performance. The ideal candidate is resourceful, tech-savvy, and capable of taking initiative in a fast-paced, evolving environment. Key Responsibilities - Lead Generation & Data Mining - Research and identify motorcycle events across multiple platforms such as social media and websites - Compile and organize event data into spreadsheets and/or CRM systems - Continuously feed new leads into the pipeline - CRM & Data Management - Input and maintain accurate records in CRM systems such as Go High Level or Google Sheets - Track and update lead status, outreach efforts, and follow-ups - Assist in transitioning processes from spreadsheets to CRM tools - Outreach & Sales Support - Conduct outreach via email and social media to event organizers and potential clients - Introduce services and guide prospects through available offerings - Support appointment setting and follow-ups for the client - Social Media Management - Manage and monitor multiple social media pages - Respond to inquiries and engage with potential leads - Assist with posting content and maintaining page activity - Identify and remove spam or fraudulent interactions - Administrative Support - Review and organize inbox communications and task lists - Assist with processing basic website updates and sales-related tasks - Support overall workflow and daily operational needs Qualifications - Experience in lead generation or sales support roles - Background in sales outreach, appointment setting, or business development - Strong written and verbal English communication skills - Comfortable using spreadsheets and basic digital tools - Ability to work independently and manage tasks without constant supervision - Understanding of social media management - Experience using Go High Level Preferred Qualifications - Experience managing social media pages or handling online communities - Familiarity with AI tools or automation tools - Spanish language skills Personality Traits - Proactive and self-starter mindset - Friendly, outgoing, and approachable communication style - Strong attention to detail and organization - Resourceful with problem-solving abilities - Ability to identify opportunities and take initiative - Reliable and consistent in performance

• Conduct active prospecting of companies and potential clients. • Lead sales meetings, present solutions, and close contracts. • Manage and nurture leads. • Build relationships with clients to identify new business opportunities. • Provide post-sale follow-up as needed to ensure satisfaction and continuity. • Support commercial and marketing strategies with market insights.