• Provide claims advocacy and account management services to clients involving moderate, complex and catastrophic claims • Serve as a trusted advocate for clients and key stakeholders • Engage collaboratively with clients, their representatives, and insurers • Take ownership of resolving client claim issues in a timely manner • Maintain thorough and timely documentation within the EPIC claim file system • Conduct thorough coverage analysis and research

• Full responsibility for revenue, margin, and unit economics across the consumer segment • Set financial targets, build and manage the budget, and deliver profitable growth quarter over quarter • Report directly to senior leadership with full visibility into performance and a seat at the table when it matters • Define how Kooner enters and expands in consumer markets, pricing architecture, service packaging, and geographic sequencing • Determine which acquisition channels to bet on, pressure-test assumptions quickly, and double down on what works • Build a repeatable growth model that can scale across new markets without losing quality or margins • Own the consumer brand from the ground up, how it looks, sounds, and feels at every touchpoint • Set the standard for what a Kooner consumer experience means, from first booking to fifth visit • Build the systems and feedback loops that ensure consistency as the business scales • Identify key hires, make the business case for headcount, and recruit people motivated to build, not just manage • Design the org structure for the consumer division as it grows from zero to scale • Foster a culture that reflects Kooner's family-first values while moving with startup urgency • Design the end-to-end service delivery model; scheduling, dispatch, technician standards, quality control, and customer communication • Adapt existing infrastructure where it fits; build new processes where it doesn't • Keep scalability front of mind, every system you build should work at 10x volume • Own the strategy for turning first-time customers into regulars • Develop service plans, communication cadences, and loyalty incentives that drive repeat business • Define and track the metrics that matter; retention rate, lifetime value, NPS, and churn • Partner with product and tech stakeholders to shape the digital experience; booking, payment, service history, and reminders • Advocate internally for the consumer customer and influence the product roadmap accordingly • Identify gaps in current tooling and drive solutions that improve both the customer and technician experience • Leverage existing relationships and cultivate those relationships to accelerate consumer growth; insurance partners, dealerships, employers, apartment communities, and beyond • Explore fleet-to-consumer crossover opportunities that leverage Kooner's existing national footprint • Stay sharp on competitor moves, market shifts, and evolving consumer expectations • Use those insights to keep Kooner's offering ahead of the curve, anticipating the market, not reacting to it • Feed learnings back into strategy, pricing, and product decisions on a continuous basis

Role Description With the continued growth of CenterWell Home Health and OneHome, the VP, Segment CIO – Home Solutions plays a critical role in shaping how technology enables care delivery, operational excellence, and innovation across the home-based care continuum. This role is a transformational leadership opportunity at the intersection of healthcare, technology, and scale. The Segment CIO is a senior executive responsible for defining and executing multi‑year technology strategies that improve patient, clinician, and operator experience while running large, complex technology environments. Responsibilities include: - Leading strategy, innovation, technology delivery, and operations for CenterWell Home Health and OneHome. - Acting as a change agent—driving modernization, digital transformation, and operational excellence aligned to CenterWell and Humana enterprise strategies. Qualifications - Bachelor’s or Master’s degree in Computer Science or equivalent experience. - 15+ years of IT experience, including leading large, distributed technology organizations. - 8+ years in senior leadership or large‑scale transformation roles (industry or consulting). - Proven experience defining digital roadmaps and leading enterprise‑wide, cross‑segment programs. - Strong executive communication skills, including Board‑level engagement. - Experience with M&A integration, platform standardization, and modernization. Requirements - Enterprise mindset with strong strategic and analytical judgment. - Collaborative, results‑oriented, and change‑driven leadership style. - Credibility with senior business and technology leaders. - Proven ability to attract, develop, and retain top talent. - Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Benefits - Scheduled Weekly Hours: 40

Role Description This position will manage and develop a portfolio of commercial/commercial real estate relationships and ensure retention of total client assets and net growth in relationships, while complying with established Associated Banc-Corp risk management and credit policy, business strategy and regulatory guidelines. The Relationship Manager will work closely with internal partners to facilitate the development of new business relationships as well as develop prospects through COIs and other proactive measures. - Responsible for loan and deposit growth through client portfolio, centers of influence and other proactive measures to grow market share, as well as retain / grow existing portfolio. - Client and prospect calling activity consists of telephone, in person calling and working collaboratively with internal partners. - Work collaboratively with internal partners to cross sell all bank product and services, especially non-borrowing services, Commercial Deposits & Treasury Management (CDTM), Capital Markets Private Banking, Wealth Management, Retail Bank-at-work, etc. - Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. - Develop commercial banking relationships by profiling and analyzing financial data to determine the merits of specific loan requests and recommend structure. - Provide financial advice and counsel to clients and prospective clients regarding trends and conditions of the business environment and general banking trends through bank approved sources. - Make presentations on specific loans and participate in the bank’s loan approval process, recommending approval and appropriate structure of credits, along with the Portfolio Manager. - Participate in community and business functions/groups to ensure a positive image for the bank. - Establish referral contacts within the community. Serve on community, corporate or not-for-profit boards, as applicable. - Identify needs and refer customers to business Select partners within and across lines of business who can best meet those needs. Qualifications - Bachelor's Degree or equivalent combination of education and experience in Business Required - Bachelor's Degree or equivalent combination of education and experience in Finance Required - Bachelor's Degree or equivalent combination of education and experience in Accounting Required Requirements - 8-10 years of Commercial banking or business to business sales and business development skills, strong credit skills. - Knowledge of non-borrowing products, past track records of sales and client management success. - Must have access to reliable transportation and the ability to lawfully drive self, if applicable, by start date. Benefits - Retirement savings including both 401(k) and Pension plans. - Paid time off to volunteer in your community. - Opportunities to connect with others through our diversity-focused Colleague Resource Groups. - Competitive salaries with professional development and advancement opportunities. - Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. - Personal banking, loan, investment and insurance benefits.