• Assist in establishing a memorandum of understanding (MoU) with subject matter expert (SME) • Maintain communication with subject matter expert (SME) assigned to the course • Build course modules in WVU eCampus following the schedule established by the MoU • Ensure courses have a “Start Here” section with Welcome message, Instructor Bio, Syllabus, and Next Steps page • Create Learning Modules containing objects such as Document content pages, Assignments, Discussions, Tests/Quizzes • Follow best practices for making content accessible

• Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. • Manage and lead automated system projects through all phases of the system development life cycle, including design, development, implementation, modification, and evaluation. • Provide recommendations, support software evaluations, and oversee routine support activities while balancing team assignments and coaching staff. • Ensure solutions meet operational and business objectives, optimize departmental resources, maintain strong relationships with IT stakeholders and other departments, and may include after-hours support. • Lead IT projects, including planning, obtaining customer input and projecting resource requirements. • Review system requirements with customers and translate requirements into specific functions or deliverables. • Analyze flow chart processes and recommend ways to reduce steps and increase efficiency through use of technology. • Plan, schedule and manage multiple projects requiring computer resources including project scheduling.

Role Description The Sr. Business Systems Analyst collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware. - Reviews, analyzes, and triages application issues and cases. - Creates and maintains detailed support documentation of ongoing projects. - Tests internal application releases and performs periodic system maintenance. - Provides training for internal users. - Monitors system availability, working closely with system administrators and business systems analysts. - Recommends changes in development, maintenance, and system standards. - Develops detailed action plans with goals and target dates and obtains necessary approvals. - Maintains ongoing communication and rapport with the management team regarding project activity. - Flowcharts existing processes versus improved flow. - Prepares time and cost estimates for projects and proposals. - Conducts research for best practice models and benchmarking. - Applies industrial and management engineering techniques to improve overall systems. - Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems. - Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. - Designs facilities, management systems, and standard operating procedures. - Develops management control systems to aid in financial planning and cost analysis. - Improves productivity through the application of technology and human factors. - Designs supply chain management standards across the university. - Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented. - Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved. - Participates in continuing quality improvement activities. - Adheres to University and unit-level policies and procedures and safeguards University assets. Qualifications - Bachelor’s degree in relevant field. - Minimum 5 years of relevant experience. - Skill in collecting, organizing, and analyzing data. - Ability to recognize, analyze, and solve a variety of problems. - Ability to exercise sound judgment in making critical decisions. - Any appropriate combination of relevant education, experience and/or certifications may be considered. Benefits - Competitive salaries. - Comprehensive benefits package including medical, dental, tuition remission, and more. Company Description UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research, and patient care.

• Integrations with ClickUp and third-party application using RESTful APIs • Design, develop, and deploy features leveraging Node.js and React, TypeScript • Leverage integration platforms and APIs to develop custom solutions that are scalable for customer needs and growth. • Will be part of a small and nimble team who delivers new features and updates rapidly • Work closely with other teams but be able to work independently to get things done • Support all features and integration while partnering with our technical support partners • Help identify and develop novel integrations using existing architecture and utilizing AI • Impacts the user experience and is vital to growing the ClickUp Convergence strategy