Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Relationship building skills - Customer Service focus - Effective communication skills - Effective interpersonal skills - Planning and organisation skills – ability to manage conflicting priorities - Time management skills - Ability to troubleshoot complex problems - Business Systems integrations or similar IT based role in a retail business - Strong understanding of integration software and change management - Strong understanding with relational databases, including data modelling, querying, and optimisation using Microsoft SQL Server (MS SQL) - Intermediate to Senior Experience with: - Gsuite - Power Apps Premium - Microsoft Visio Plan 2 - Visual Studio - LastPass - Magento - Momentis - Zendesk - IT - Microsoft 365 E5 - APTOS ERP - tRS - FranConnect (Wardrobe) - Boomi Requirements - Analyse, debug and resolve assigned incidents and problems - Conduct analysis for new business requirements - Work with vendors and internal team members to design appropriate solutions, leveraging Boomi as primary method for integration between applications - Develop and document technical and/or integration specifications - Document and maintain user interfaces with current systems - Work with vendors to develop and deliver commercially viable solutions - Develop internal solutions where agreed that there is no satisfactory application that exists - Conduct comprehensive testing/debugging and/or work with other team members to ensure solutions contain no major issues - Plan deployments and execute implementation plans that minimise the impact to the business - Ensure technical and support documentation is complete and current - Ensure test plans are documented to reflect current supported scenarios - Support integration for all existing applications - Use appropriate IT processes and IT tools to manage IT work (i.e. Zendesk for incident management and change request process) - Review and contribute continuous improvement of application integrations and operational processes and procedures ensuring cost, time, quality, security and supportability are balanced - Version Control of software (e.g Git) and CICD concepts - Effectively break down projects into deployable increments - Apply company development principles in all projects and integrations Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO - Work closely with a team of industry leaders who have successfully scaled BPOs in the past - Career growth and development opportunities Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.

Role Description Senior Software Engineer profile with agentic developer experience focused on building centralized reliability solutions, combining backend development in Python, AI integration, and developer-facing tools to enhance observability, decision-making, and performance across complex systems. - Design and develop a centralized reliability command center to provide a unified view of system health, risks, and service performance; - Create AI agents to support incident triage, root-cause analysis, log and trace summarization, and next-step recommendations; - Build developer-facing features and APIs that enable data exploration, debugging, and improved decision-making; - Leverage AI-assisted development tools to prototype, refactor, and deliver high-quality code efficiently; - Own projects end-to-end, including requirements definition, architecture design, implementation, testing, deployment, and iteration based on feedback; - Collaborate with cross-functional teams such as Product, Infrastructure, Data, and SRE to translate needs into effective solutions; Qualifications - Minimum 5+ years of experience in backend or full-stack engineering with complex production systems; - Strong proficiency in Python for backend services and API development; - Experience designing and building data-intensive applications; - Hands-on experience with AI-assisted development tools such as Cursor, Claude, Copilot, or similar; - Practical experience using LLMs or AI frameworks to enhance automation and decision support with guardrails and citations; - Strong problem-solving skills and ability to handle ambiguous requirements; Requirements - Basic knowledge of frontend frameworks such as React, Angular, or similar; - Experience leveraging AI-assisted tools for frontend development and iteration; - Understanding of validating and refining AI-generated UI code; Soft Skills - Communication; - Problem-solving; - Teamwork; - Adaptability; - Proactivity; - Strategic thinking; - Self-management; - Decision-making; - Relationship building; - Stakeholder management;

Role Description The ArcGIS Developer provides support by maintaining and enhancing the ArcGIS Enterprise platform, which provides geospatial analysis, data management, and visualization capabilities. Develops and manages geospatial data workflows, integrating data from systems like CAPTURE, and creating custom scripts using Python for Extract, Transform, Load (ETL) processes. Configures and optimizes ArcGIS components, including ArcGIS Server, Portal for ArcGIS, and ArcGIS Data Store, while ensuring compliance with FedRAMP and other government security standards. Additional responsibilities include troubleshooting system performance, supporting role-based access control (RBAC), and creating advanced mapping and spatial analysis solutions to support law enforcement and fugitive apprehension missions. The ArcGIS Developer collaborates with stakeholders to deliver secure, scalable, and reliable geospatial solutions. Qualifications - Minimum of 10 years' experience with application development roles/responsibilities - Master's degree, One-and-one-half (1.5) years of additional experience can substitute for one (1) year of a typical degree program. - Ability to obtain a Public Trust clearance Requirements - Proficiency in ArcGIS Enterprise tools - Strong Python scripting expertise - Experience with geospatial data management - Knowledge of AWS GovCloud architecture - Familiarity with role-based access control - Spatial analysis and visualization skills Benefits - Medical, dental, and vision insurance with an employer contribution - Flexible spending or health savings account - Life and AD&D insurance - Short and long term disability coverage - Paid time off - Employee assistance program - Participation in a 401k program with company match - Additional voluntary or legally-required benefits

Role Description As a Mainframe Developer (COBOL/DB2/EDI) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. - Code, test, debug, implement and document moderately complex programs - Analyze, design and write specs and reqs from which we develop and code programs - Evaluate existing systems and programs; assist project manager in assigning tasks and work closely with a team - Liaise with clients and management to provide technical consulting on complex programming projects, validate program requirements and resolve issues that arise - Develop test plans and participate in QA activities such as coding reviews - Participate as a member of a development team and lead a small sub-team of developers as needed - Design system components and delegate responsibilities to team members Qualifications - 3+ years of mainframe programming experience with COBOL, DB2, JCL, ICEMAN, IDCAMS, EZTrieve, Expeditor - Must have experience in IBM Transformation Extender for HIPAA EDI X12 - Desired experience in any of the following: - Healthcare EDI Standards and supporting Healthcare Transaction Sets 837, 276/277, 834, 835, 820 - ETL tool (like ITX) - ISPW and Control-M - SQL Server database - Other experience: - Create and maintain operational, configuration, procedural and other documentation - Configures end-user or enterprise systems - Applies company and 3rd party technologies to software solutions of moderate complexity - Must understand mainframe integration with modern technology Requirements - 100% telecommute role - anywhere in the USA - Video cameras must be used during all interviews, as well as during the initial week of orientation - Opportunities to travel through your work (0-10%) Benefits - Generous, flexible vacation policy - 401(k) employer match - Comprehensive health benefits - Educational assistance - Variety of leadership and technical development academies to help build your skills and capabilities