• Research and recommend innovative, automated approaches for system administration tasks and integration with other enterprise level business applications • Research emerging technologies, products, products, languages, and standards in support of procurement and development efforts • Work with application team(s) and coordinate application & infrastructure major and minor releases • Participate in application release cycles, and coordinate release activities across staging and production environments • Partner with development and operations teams to develop practical automation solutions and custom modules • Write code and scripts to automate provisioning of services and to configure services using cloud technologies and scripting languages • Configure build pipelines to support automated testing and deployments using tools including configuration and build management tools to test code quality and optimize them for performance and scalability • Troubleshoot issues in production and other environments, applying debugging and problem-solving techniques (e.g., log analysis, non-invasive tests), working closely with development and quality teams • Building and maintaining tools, solutions and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors • Other duties as assigned

• Contribute to the design, implementation, and evolution of our cloud-native platform infrastructure • Design, deploy, and manage scalable cloud solutions on AWS public cloud platform via Infrastructure as Code • Manage infrastructure as code (IaC) leveraging CloudFormation, Terraform, and GoLang • Design and implement Kubernetes-based platform solutions with focus on scalability, reliability, and security • Support and maintain large Kubernetes clusters in production environments • Implement security best practices and ensure compliance with industry standards and regulations • Work closely with development, operations, and security teams to integrate infrastructure as code practices • Develop automation to build and deploy Docker Containers through CI/CD pipelines for engineering teams deploy and test services • Write policy & standard validation tests and integrations with Security Scanning software to ensure compliance • Implement and support Observability solutions to ensure platform performance, reliability, and scalability

• Design, build, and maintain scalable, secure, and reliable cloud infrastructure to support high-traffic, business-critical digital applications. • Proactively improve system reliability, availability, and performance through automation, observability, and continuous optimization. • Collaborate cross-functionally with Web Development, QA, and Product teams to align infrastructure decisions with business and delivery goals. • Lead incident response, root cause analysis, and post-incident reviews, ensuring learnings are translated into systemic improvements. • Build and maintain CI/CD pipelines that reduce friction and increase deployment confidence. • Establish and evolve infrastructure-as-code standards to ensure consistency, scalability, and long-term maintainability. • Identify opportunities to incorporate AI-assisted tooling into DevOps workflows and partner with leadership to measure its impact on reliability, delivery velocity, and cost efficiency. • Drive security, resiliency, and cost-awareness across environments. • Own medium-to-large infrastructure initiatives from design through production, including documentation and long-term support. • Contribute to sprint planning and backlog refinement within an Agile environment, ensuring work is prioritized and delivered effectively. • Contribute to roadmap planning by identifying infrastructure investments that improve reliability, scalability, and developer velocity. • Evaluate technical trade-offs and clearly communicate risks, impact, and recommendations to stakeholders. • Develop and maintain runbooks, architectural diagrams, and system documentation to support operational excellence. • Mentor engineers by sharing best practices in DevOps and cloud architecture

• Work in an agile environment as part of a small, integrated design and development team, participating in agile ceremonies and directly supporting government customers. • Continuously improve client infrastructure and platform capabilities to support developers, data scientists, and AI-enabled workflows. • Support development teams in deploying, maintaining, and troubleshooting web applications and AI-enabled services in a secure environment progressing from IL2 to IL4+. • Design, deploy, and maintain CI/CD pipelines that support application delivery, experimentation, and secure software supply chains. • Serve as a subject matter expert in containerization and DevSecOps, providing guidance on secure deployment patterns, platform services, and automation best practices. • Automate provisioning of virtual machines and container platforms, enabling consistent, repeatable environments for development, testing, and deployment. • Enable secure access to cloud services and internal capabilities via custom APIs, including token-based access controls and service-to-service authentication. • Support secure experimentation environments, including notebooks and web-based IDEs (e.g., VS Code), while enforcing security and access controls. • Implement and maintain secure package management, artifact repositories, and controlled dependency update processes. • Support secure data transfer and access to segmented, secured environments, integrating SSO and role-based access controls across platform services. • Monitor application and infrastructure health, performance, and availability using enterprise observability tools.