• Support the end-to-end partner integration lifecycle (onboarding → certification → go-live → ongoing support) • Guide partners in building and maintaining integrations using Hostaway APIs and best practices • Enable and support partner-built integrations by providing technical guidance and best practices, without directly building integrations • Provide ongoing technical support across the partner lifecycle, including API behavior, data flows, and integration best practices • Support broader technical and API initiatives, including new feature rollouts, enhancements, and partner adoption • Communicate API updates, changes, and changelog activities clearly to partners, ensuring awareness and proper implementation • Validate integrations as part of certification and go-live readiness • Monitor integration health and proactively identify risks or issues • Ensure partners meet Hostaway technical and certification standards • Troubleshoot API-related issues (authentication, webhooks, data sync, rate limits) • Support 200+ partners with technical queries via Slack and Emails • Build and improve integration support processes and documentation

Role Description As the Revenue Cycle Manager, you will oversee the end-to-end revenue cycle to ensure accurate and timely billing, collections, and reimbursement. You will lead day-to-day operations, strengthen compliance, and use performance metrics to improve cash flow and the patient financial experience. Qualifications - Bachelor’s degree in business, healthcare administration, finance, or a related field (or equivalent experience). - 3+ years of progressive revenue cycle management experience in a healthcare setting, including billing, coding, and collections. - Working knowledge of healthcare regulations, payer contracts, and reimbursement methodologies. - Strong analytical and problem-solving skills, with the ability to interpret performance and financial data to drive decisions. - Demonstrated leadership capabilities, with a track record of building collaborative, high-performing teams. - Proficiency with revenue cycle management systems and electronic health records (EHRs). - Excellent written and verbal communication skills, with the ability to work effectively with diverse stakeholders. Requirements - Manage the full revenue cycle process, including pre-registration, billing, collections, and accounts receivable. - Develop, implement, and maintain policies and procedures to improve revenue cycle efficiency, accuracy, and internal controls. - Monitor key performance indicators (KPIs) and analyze trends to identify risks, root causes, and opportunities for improvement. - Partner with clinical and administrative teams to support accurate documentation and coding that aligns with payer and regulatory requirements. - Coordinate with payers to resolve claim issues, denials, and payment variances to support timely reimbursement. - Lead, coach, and develop the revenue cycle team through training, performance management, and ongoing process support. - Perform periodic audits of billing and accounts receivable to ensure compliance with organizational policies and applicable regulations. - Prepare and present revenue cycle performance reports and recommendations to leadership. - Stay current on healthcare regulations, payer rules, and industry best practices to maintain compliance and optimize reimbursement. Company Description

Role Description The Global Category Manager – Capital Projects is responsible for developing and executing global category strategies that support the successful delivery of high-performance computing (HPC) and hyperscale data center projects. This role leads strategic sourcing, supplier relationship management, contract negotiation, and end-to-end procurement execution for critical Owner-Furnished, Contractor-Installed (OFCI) equipment across multiple active and pipeline data center sites. Qualifications - 7+ years of experience in strategic sourcing or category management. - Bachelor’s degree in Supply Chain, Engineering, Business, or related field or related experience in lieu of degree. - Experience supporting data center or mission-critical capital projects. - Proven ability to manage long-lead capital equipment. - Strong negotiation and project management skills. Requirements - Experience in hyperscale or HPC data center environments. - Understanding of electrical and mechanical infrastructure. - Strong analytical and executive communication skills. - ERP and procurement system experience. - Willingness to travel up to 15%, as needed. Company Description

Role Description We are seeking a strategic and collaborative Senior Manager of Service Delivery for Revenue Cycle Applications to lead the implementation, optimization, and support of key revenue cycle technologies across our health system. In this role, you will ensure that our revenue cycle applications deliver the value, performance, and reliability needed to support: - Patient access - Billing - Claims - Health information management (HIM) - Transcription - Referrals - Scanning/imaging workflows You will partner closely with system and market leaders, Solutions Analysts, and Managed Service Providers to drive high‑quality service delivery, operational excellence, and continuous improvement. This position also provides direct leadership to the Solutions Architect team and works in alignment with Informatics, Training, Clinical Applications, Imaging, Interoperability, Project/Portfolio, and Technical teams. Responsibilities - Manage relationships with multiple managed service providers, ensuring adherence to SLAs, KPIs, contractual obligations, and service‑quality expectations. - Oversee day‑to‑day service delivery for the assigned domain, validating performance, resolving escalations, and ensuring issues are addressed or elevated promptly. - Monitor service levels, conduct performance reviews, and drive continuous improvement initiatives in partnership with IT Service Providers and internal teams. - Forecast outsourced service needs, assess quality and customer satisfaction, and ensure services meet stakeholder expectations across the full lifecycle. - Lead planning, implementation, support, and maintenance of domain applications, ensuring alignment with governance, security, compliance, and data‑privacy standards. - Identify opportunities to improve service delivery processes, tools, vendor performance, and cost efficiency while staying current with healthcare technology trends. - Collaborate with project management and governance groups to support high‑quality, on‑time implementations and maintain accurate resource and workplan data. - Provide leadership for Solutions Analysts and team members, including staffing, performance management, mentoring, development, and succession planning. - Foster a culture of innovation, teamwork, professionalism, and continuous improvement while promoting strong communication, change readiness, and employee engagement. - Manage departmental budgets, analyze variances, apply cost‑containment strategies, and ensure compliance, risk mitigation, and disaster‑recovery readiness across all services. Qualifications - Bachelor’s degree in Business Administration, Information Systems, or related health care revenue cycle field is required. - Equivalent education and work experience may be accepted only if previous experience applies to specific systems. - A minimum of five (5) years of service delivery, vendor management, or operations within a healthcare IT environment. - Professional experience in management of operations specifically in Healthcare or IT with a focus on software implementation and support. - Experience managing multiple third-party vendors in a complex IT environment. - Experience managing large teams in complex enterprise level implementation of vendor supplied software. - Experience working in a team oriented, collaborative and matrix environment. - Previous experience with revenue cycle applications including but not limited to: patient access, scheduling, hospital and professional billing, claims, health information management, dictation/transcription/scribe, referrals and scanning/imaging. - Experience working in an environment that utilizes EMR software solutions. License/Certifications - Preferred: Epic Application certification. - Project Management Professional certification offered by the Project Management Institute (PMI). Benefits - Paid time off, parental leave, 401K matching, and an employee recognition program. - Dental, health, and vision insurance, paid holidays, short and long-term disability, and more. - Pet insurance for your four-legged family members. - Early access to earned wages with Daily Pay. - Tuition reimbursement to help further your career. - Adoption assistance to help you grow your family.