• Build and maintain the FlutterFlow frontend for our app • Create pixel-perfect UI with strong layout, interaction, animation, and responsive behavior • Integrate backend APIs, authentication, tenant awareness, and error handling • Help turn AI-powered product features into usable app experiences • Use AI tools daily for development, design, QA, and speed of delivery • Keep work organized, communicate clearly, and document key decisions • Collaborate closely with our AI Tech Lead, Intelligence Officer, and Product team

• Acts as a main point of contact for claims specific questions for the case managers. • Serves as a mentor for new hires as well as supports new hiring training. • Takes an active role in refresher training and development of existing staff. • Ensures case managers are utilizing appropriate risk management skills to secure the appropriate claim outcome. • Conducts manager reviews/audits of claims as necessary to ensure overall quality. • Provides the appropriate coaching and feedback to case managers as needed. • Monitors KPIs and reports to ensure service levels and commitments are met, working with case managers as needed. • Monitors and adjusts workload balancing for case managers. • Provides support to management in facilitating team meetings/huddles. • May periodically manage complex cases and customer escalations. • Elevates any trends and/or coaching opportunities to the leadership team. • Completes special projects and/or ad hoc assignments as requested by leadership. • Performs other related duties as required.

• Develop and enhance high-performance APIs and microservices • Work on the architecture of distributed, event-driven systems • Build and maintain AI pipelines and integrations with language models • Ensure code quality, testing, and engineering best practices • Actively participate in technical decisions and code reviews

Role Description The Email Engineer is responsible for building, testing, and deploying high-quality HTML emails within the Wunderkind internal platform and within Email Service Providers (ESPs) such as Salesforce Marketing Cloud, Klaviyo, Oracle Responsys, Braze, and Bloomreach. This role is execution-focused and requires strong hands-on email coding, scripting, and QA capabilities to support high-volume lifecycle, campaign, and triggered email programs for clients. The ideal candidate has deep experience working directly inside ESPs, writing scripting logic for dynamic content, and delivering production-ready emails that meet strict quality, performance, and turnaround expectations. Key Responsibilities - Hand-code responsive HTML/CSS emails for production use - Translate design files (Figma, Adobe XD, Photoshop) into pixel-accurate email builds - Implement dynamic content and personalization logic using ESP scripting languages and data attributes - Configure message delivery, including: - Journey/Flow orchestration - Entry and eligibility criteria - Conditional branching based on user behavior or attributes - Timing rules, delays, and send frequency control - Suppression and exclusion logic - Perform thorough self-QA and client testing prior to deployment Qualifications - Strong proficiency in HTML and CSS for email, including: - Inline CSS - Table-based layouts - Mobile responsiveness - Email-safe fonts and fallbacks - Experience handling: - Dark mode rendering - Basic accessibility considerations - Ability to build modular, reusable templates - Knowledge of JSON structures and data flows as used in email deployments/integrations - Hands-on production experience in ESP platforms - Proficiency in one or more scripting languages: - AMPscript (SFMC) - Klaviyo (Django) - Liquid (Braze) - Jinja (Bloomreach) - Experience testing emails across major clients - Familiarity with testing tools such as Litmus or Email on Acid