• Serve as a billable consulting architect accountable for technical delivery success • Own end-to-end technical delivery from early design through post-go-live support • Design and build Dataverse-first architectures for varying complexity of clients • Define data models, security models, and environment strategies • Build plugins, integrations, flows, model-driven customizations, and Power Pages solutions in support of client requirements as well as Quisitive IP • Engage with Microsoft Fasttrack as required to validate solution • Support sales as needed in scoping and technical presentations • Identify and mitigate technical risks and delivery blockers • Mentor developers through hands-on coaching and code reviews • Facilitate architecture and design workshops with clients • Participate in the Dynamics ecosystem via blog posts, presentations, webinars and conference attendance

• Act as a technical lead, ensuring architectural coherence and delivery quality. • Design and evolve backend and frontend architectures aligned with business and non-functional requirements. • Define and uphold technical standards, development best practices and guidelines. • Actively resolve technical impediments and structural issues. • Support complex technical decisions and conduct architecture reviews. • Code when necessary, especially on critical or foundational components. • Ensure consistent integration between frontend, BFF and backend. • Provide governance for technical aspects, observability, security and resilience of solutions. • Work closely with the PO, UX, QA and technical stakeholders. • Raise the teams' technical level through continuous mentoring, reviews and direction.

• Design, build and maintain user-facing tools that support the deployment, configuration and operation of Grafana Alloy, the OpenTelemetry Collector, and related components. As of today this enables 1.8 million running instances to send data to Grafana Cloud. • Own and evolve our Helm chart ecosystem run on more than 10k clusters and 300k nodes, writing charts that are robust, well-tested, and a pleasure for users to use • Build and maintain tooling that works across platforms: Kubernetes-first, but rock-solid on Linux, Windows, and macOS, too • Support infrastructure-as-code integrations using ArgoCD, Terraform, Flux, and other GitOps utilities • Collaborate closely with support, product, and field engineering to understand real customer pain points and translate them into durable tool improvements • Work in the open: communicate progress transparently, review peers' code thoughtfully, and help raise the technical bar for the whole team • Contribute upstream to open source projects including Grafana Alloy, OpenTelemetry, and Helm community charts • Represent Grafana Labs in meetups, and conferences and social media forums

• Develop and maintain user-facing tools • Own and evolve Helm chart ecosystem • Build and maintain tooling across platforms • Support infrastructure-as-code integrations • Collaborate closely with support, product, and field engineering • Work in the open: communicate progress, review peers' code • Contribute upstream to open source projects • Represent Grafana Labs in meetups and conferences