Recollective Inc.

• Provide high-level administrative assistance across all departments. • Develop and maintain clear documentation for company processes. • Support the Services team with administrative tasks. • Periodically report on administrative tasks and metrics to senior team members. • Plan and execute team and client offsites.

• Provide high-level administrative assistance across departments, ensuring daily tasks and general data management duties are completed accurately. • Develop and maintain clear documentation for company processes, proactively identifying and driving workflow improvements. • Support the Services team with administrative tasks by scheduling new projects and maintaining meticulous records to ensure seamless service delivery. • Periodically report on administrative tasks and metrics to senior team members. • Plan and execute team and client offsites including: managing vendor relationships, travel arrangements and scheduling. • Serve as the first point of contact for low-volume customer sales inquiries, and building upgrades or renewals as directed by Account Managers for established customers. • Act as the first line of support for existing customers, translating basic technical questions into actionable solutions or routing complex issues to specialized teams. • Support the back-end sales lifecycle by approving quotes, creating sales orders and setting up customer demo sites. • Provide administrative, regional support to the global SDR team. • Support lead allocation, rules-based lead qualification and basic reporting to the Marketing team. • Manage the day-to-day execution of automated prospecting email campaigns within the region (no cold calling required).