Jones Express Travel
Remote Jobs
Jones Express Travel is a U.S.-based, veteran-owned travel agency headquartered in Ephrata, Pennsylvania. We provide personalized travel planning services for individuals, families, and groups across the United States.
3 Jobs
Reservation Specialist
Jones Express TravelJones Express Travel is a U.S.-based, veteran-owned travel agency headquartered in Ephrata, Pennsylvania. We provide personalized travel planning services for individuals, families, and groups across the United States.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position supports travelers throughout the booking process and provides ongoing customer service before, during, and after travel. - Respond to client inquiries via email, phone, and messaging platforms. - Research and coordinate travel arrangements including air, hotel, transportation, cruises, and packaged travel. - Process booking changes, cancellations, and special requests accurately. - Provide up-to-date information on travel documentation and destination requirements. - Maintain accurate client records and itineraries. - Follow up with clients to confirm travel details and ensure satisfaction. - Resolve issues professionally and in a timely manner. Qualifications - Strong written and verbal communication skills. - Excellent organizational and time-management abilities. - Comfortable working independently in a remote environment. - Proficiency with web-based systems and ability to learn booking platforms quickly. - High attention to detail and problem-solving ability. Requirements - Remote position (U.S.-based applicants only). - Flexible scheduling within established service hours. - Independent work environment with team support and ongoing training. Compensation Compensation details will be discussed during the interview process and are aligned with role expectations and performance standards. Company Description Jones Express Travel is a U.S.-based, veteran-owned travel agency headquartered in Ephrata, Pennsylvania. We provide personalized travel planning services for individuals, families, and groups across the United States.
Remote Travel Advisor
Jones Express TravelJones Express Travel is a U.S.-based, veteran-owned travel agency headquartered in Ephrata, Pennsylvania. We provide personalized travel planning services for individuals, families, and groups across the United States.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for motivated, people-focused individuals with a passion for travel to join our remote team! If you love helping others plan unforgettable vacations—and want flexible, work-from-anywhere freedom—this could be the perfect fit. The ideal candidate is: - Great with communication and interpersonal skills - Organized, detail-oriented, and tech-savvy - A fast learner who enjoys research - Coachable, self-motivated, and goal-oriented - Able to multitask and work independently Responsibilities: - Research and recommend vacation destinations - Plan and arrange tours, packages, activities, and excursions - Prepare quotes and review details with clients - Close bookings and process reservations - Create social media content and marketing flyers - Participate in marketing activities and promotions - Attend daily training sessions and webinars - Complete certification training and earn specializations - Book domestic and international travel, including hotels, flights, cruises, car rentals, activities, and event tickets - Create itineraries and invoices - Follow up with clients and prepare them for travel Qualifications - No experience required — full training provided - Must be 18+ - Must live and be authorized to work in the US, UK, Mexico, EU, or Australia - Computer or smartphone required - Flexible schedule - 100% remote position - Commission-based pay - Great travel perks
Remote Travel Specialist
Jones Express TravelJones Express Travel is a U.S.-based, veteran-owned travel agency headquartered in Ephrata, Pennsylvania. We provide personalized travel planning services for individuals, families, and groups across the United States.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for motivated, people-focused individuals with a passion for travel to join our remote team! If you love helping others plan unforgettable vacations—and want flexible, work-from-anywhere freedom—this could be the perfect fit. The ideal candidate is: - Great with communication and interpersonal skills - Organized, detail-oriented, and tech-savvy - A fast learner who enjoys research - Coachable, self-motivated, and goal-oriented - Able to multitask and work independently Responsibilities: - Research and recommend vacation destinations - Plan and arrange tours, packages, activities, and excursions - Prepare quotes and review details with clients - Close bookings and process reservations - Create social media content and marketing flyers - Participate in marketing activities and promotions - Attend daily training sessions and webinars - Complete certification training and earn specializations - Book domestic and international travel, including hotels, flights, cruises, car rentals, activities, and event tickets - Create itineraries and invoices - Follow up with clients and prepare them for travel Qualifications - No experience required — full training provided - Must be 18+ - Must live and be authorized to work in the US, UK, Mexico, EU, or Australia - Computer or smartphone required - Flexible schedule - 100% remote position - Commission-based pay - Great travel perks