Your role at DynatraceDynatrace is seeking to add an Accounting Intern to our Revenue Accounting team to address its growing need to enable flawless and secure digital interactions for Dynatrace customers. As an Accounting Intern, your work will help create a world where software works perfectly. We are looking for Business, Accounting, or Finance students with junior or senior level standing to join us this summer on our Revenue team. This is a full-time, paid internship working out of our Detroit Office. Responsibilities: - Validates, enters, reconciles, and audits routine financial information. - Assists with costing, projecting, analyzing and organizing data. - Assists in projects related to specific department or Finance in general. May be expected to complete a project or projects from start to finish of varying levels of responsibility. - Interacts with all levels of business and across functions The Accounting and Finance Interns will partner with the Revenue and will gain hands-on industry experience in the Accounting field. What will help you succeedRequired Qualifications: Education: Currently working towards a Bachelor's degree in Business, Accounting, Finance or a related Field Local to Detroit, MI and able to come to the office 4 days a week. Preferred Qualifications: - Work experience: 0-1 Years. Prior accounting or audit internship experience is a plus. - Considering a career in Finance or Accounting - Familiar with one or more of the following skillsets: - Business Math - Microsoft Excel, Word, Access, Powerpoint - Understanding of the Stock Market - Valuation - Financial Statements - Strong written and verbal communication skills. - Strong judgment, problem-solving, and decision-making abilities - Ability to work individually and in a team environment. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - $26/hour - Full-time: 40 hours/week - June 8th – August 14th - Hybrid in our Detroit Office

• Prepare, review, and issue accurate and timely invoices for assigned enterprise and strategic accounts in accordance with customer contracts, orders, and internal policies. • Ensure invoices comply with customer-specific requirements (PO references, formatting, supporting documentation, billing portals, etc.). • Partner with internal stakeholders to resolve discrepancies prior to invoicing and proactively address potential billing issues. • Interpret and operationalize customer contracts to ensure billing aligns with contractual terms and revenue recognition policies. • Support revenue assurance by identifying billing risks, revenue leakage opportunities, and process gaps. • Collaborate with Accounting to support month-end close activities, including AR reconciliations and audit support. • Serve as a point of contact for enterprise customers on billing-related inquiries and dispute resolution. • Work closely with Sales, Account Management, and Customer Success to onboard new enterprise customers and implement billing processes. • Provide clear explanations of invoices and billing structures to both internal and external stakeholders. • Identify opportunities to improve billing efficiency, accuracy, and scalability, particularly as enterprise volume grows. • Help document billing procedures and contribute to standardized revenue operations workflows. • Support reporting related to enterprise billing performance, unapplied cash, and aged receivables in coordination with AR.

• Partner with Marketing and Sales leadership to size markets, define segments, and build account prioritization frameworks that drive top-line bookings and penetration • Own the definition, measurement, and continuous refinement of the Ideal Customer Profile (ICP); translate insights into targeting, routing, and qualification criteria the GTM team actively uses • Own end-to-end funnel analytics from first touch through closed-won and expansion, identifying the highest-leverage points at each stage and driving the initiatives that move conversion • Partner with Marketing on demand planning, channel attribution, campaign performance, and ABM program analytics • Partner with Sales on pipeline inspection, forecasting support, rep productivity, territory and quota analytics, and coaching insights derived from Gong • Partner with Customer Success on health scoring, churn analysis, expansion opportunity identification, and renewal risk • Build dashboards, reports, and narratives that GTM leaders use to run their business; present findings and recommendations directly to VPs and the executive team • Design and run experiments across messaging, cadences, ICP refinements, routing rules, and plays; measure impact rigorously and scale what works • Translate analytical needs into tool, data, and system requirements in close partnership with the Revenue Operations Engineer

• Onboarding Point of Contact: Lead the onboarding process for the revenue team—proactively collecting essential details like shipping addresses and shirt sizes for new hires. • Field Logistics & Orders: Manage the end-to-end fulfillment and ordering of business cards and specialized wearables for field employees to ensure they are equipped for the market. • Awards & Recognition: Own the ordering and fulfillment process for team awards to celebrate milestones and top performance. • Process Integrity: Execute standardized onboarding and offboarding checklists to ensure no detail is missed as we scale. • Training Coordination: Use Google Calendar to schedule training sessions for onboarding, upskilling, and ad hoc needs across the GTM organization. • Resource Management: Set up and maintain Program Guides, performance trackers, and training rosters, ensuring all resources match the master schedule. • Communications: Manage training cohort communications (pre-cohort intros and post-cohort summaries) and act as the liaison between trainers and IT. • Special Projects: Tackle various administrative projects and "special missions" as assigned to support a high-growth revenue environment.