Role Description We’re hiring a Senior Revenue Operations Manager to own our end-to-end revenue motion. You’ll ensure our funnel from lead to customer works in practice, translating strategy into execution and driving measurable improvements in pipeline, conversion, and sales productivity. - Own and evolve the revenue motion - Own the end-to-end revenue funnel architecture, from lead through closed revenue - Define lifecycle stages, SLAs, and handoffs across Marketing, Sales, and Customer Success - Partner with Marketing Operations on top-of-funnel design (e.g., MQL/PQL definitions) to ensure alignment with downstream outcomes - Identify breakdowns across the funnel and drive cross-functional improvements - Drive rep productivity through actionable systems - Define and operationalize unified sales signals (intent, product usage, engagement, pipeline risk) to drive clear rep prioritization and action - Translate data into simple workflows that guide reps and managers on what to do next - Identify workflow friction and implement improvements that increase time spent selling - Partner with GTM Systems and Enablement to test and roll out changes - Own pipeline performance and frontline execution - Partner with Sales leadership and frontline managers to improve pipeline creation, progression, and deal velocity - Act as a go-to operator for Sales managers, diagnosing performance gaps and implementing improvements - Design and run experiments to improve pipeline generation, conversion, and sales effectiveness - Identify and scale high-performing sales motions - Translate business needs into systems - Identify gaps in how GTM tools support sales execution and pipeline performance - Define requirements and partner with GTM Systems on implementation - Drive process improvements that increase productivity and conversion - Drive operating cadence and accountability - Run the weekly Pipeline Council, driving insight-based discussion and follow-through - Surface risks and opportunities early, ensuring they translate into action - Support Sales leaders in improving pipeline inspection and execution - Deliver insights that drive decisions - Build and own reporting on funnel health, pipeline performance, and conversion - Translate data into clear recommendations and expected impact - Ensure reporting is prescriptive and tied to execution - Continuously test and iterate based on performance - Be a senior cross-functional partner - Partner with Sales, Marketing Operations, Customer Success, Finance, Data, and GTM Systems - Work directly with frontline managers and reps to test and scale improvements - Help establish clear ownership and scalable operating standards Qualifications - 5–8+ years in Revenue Operations, Sales Operations, or Marketing Operations - Strong experience partnering directly with Sales teams and improving frontline execution - Deep understanding of funnel analytics, pipeline management, and conversion optimization - Proven ability to improve rep productivity and pipeline performance through process and tooling - Familiarity with modern GTM tech stacks (CRM, automation, analytics, enrichment) - Strong analytical, structured, and action-oriented mindset - Ability to influence stakeholders and drive cross-functional alignment Why this role is exciting - You’ll shape how revenue actually works at BioRender - not just how it’s reported - You’ll build systems that directly influence rep behavior and revenue outcomes - You’ll partner closely with Sales leaders and frontline managers to drive real impact - You’ll influence tooling and workflows without owning system administration - You’ll help scale a mission-driven company supporting scientists worldwide

• Lead strategy and execution for Professional Services and Partnerships field organizations • Act as a thought partner to Services and Partner leadership • Build the systems, insights, and processes for scalable growth across deal support, partner co-sell motions, and ecosystem-driven revenue • Serve as the primary RevOps partner to Professional Services and Partnerships leadership • Define and operationalize strategies for maximizing services attach rates and influencing deal velocity and win rates • Drive operating rhythms (QBRs, forecasting cadences, pipeline reviews) • Establish forecasting frameworks and build visibility into key metrics • Design and optimize workflows across Sales–Services integration and Partner lifecycle management • Define and enforce clean attribution models

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement - This position pays between $22.45 - $24.70/hr based on experience The Sr. Revenue Recovery Specialist will be responsible for working with a team of associates that research and analyze accounts to ensure that underpayments are identified and recovered. The Specialist will determine the appropriate action needed to recover the underpayment, complete the action, and follow up on the underpayment through recovery of the outstanding monies. Duties include identifying and recovering underpayments on patient accounts. The Specialist will develop a strong working relationship with the client team and counterparts in Contract Management and will work reports and assigned tasked as they are assigned. The Specialist will have the ability to find underpayments through both prediction rules and special assignments as required by leadership. The position will require the ability to multitask within the client team. Essential Job Functions: - Communicate directly with payors to follow up on outstanding underpayments, file underpayment appeals with payors, resolve account variance and ensure timely and accurate recovery of underpayments. - Identify root cause of underpayments, denials, and delayed payments to clients. Work with the client team to identify, document, and address root causes of issues in the A/R with minimal direction. - Maintain a thorough understanding of applicable state and federal insurance regulations as well as payor specific requirements, taking actions on underpayments accordingly. - Document all activity accurately with all pertinent information in the client’s host system, Ensemble IQ, or other appropriate tracking system. - Demonstrate initiative and resourcefulness by making recommendations and communicating trends and issues to management. - Operate as a strong problem solver and critical thinker to resolve underpayments, independently solving problems. - Meet all productivity and quality standards as established by Ensemble and - Identify underpayments through both automated and manual means. - Multitask within the client team. Job Experience: - Three (3) to five (5) years of experience in the hospital or physician insurance industry, or elsewhere in the revenue cycle, required. - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Desired Education Level: High school diploma or GED. Preferred Knowledge, Skills: - Excellent verbal and written communication skills. - Profession presence. - Exceptional customer service. - Ability to adapt to multiple client host systems. - Integrity and honesty. - Internal drive to succeed. - Experience with and ability to operate in Microsoft Office suite of programs. #LI-J #LI-JW #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

• Develop a working understanding of HPC/AI infrastructure environments, including compute, power, cooling, water, and facility constraints • Ask the right questions to fully scope opportunities—ensuring proposals reflect real-world requirements, not assumptions • Translate infrastructure needs into grounded cost models and pricing, avoiding “SWAG” estimates and anchoring decisions in informed ranges • Operate as a bridge between technical teams, sales, and customers to align scope, cost, and expectations early • Help shape deals that are credible to customers and responsible for TWG—balancing competitiveness with disciplined cost awareness • Partner with sales to respond to RFPs, proposals, and inbound opportunities • Synthesize inputs from technical, operational, and commercial stakeholders into clear, cohesive responses • Help structure deal terms, pricing frameworks, and assumptions • Track key deal components to ensure nothing is lost between proposal → contract → execution • Develop and maintain robust financial models in Excel to support deal decisions • Incorporate infrastructure variables (compute, storage, power, facility considerations) into pricing frameworks • Pressure-test assumptions and identify cost, margin, and risk implications • Create models that are not just accurate, but usable by sales and leadership in real time • Translate customer requirements into clear scopes of work and solution frameworks • Align proposals and contracts with what can actually be delivered—technically and operationally • Identify gaps, risks, or missing inputs early and work cross-functionally to resolve them • Help ensure that what is sold can be delivered without surprises, scope creep, or rework