• Building and configuring provider templates in Epic Cadence • Creating and managing template patterns and block configurations • Supporting implementation and post go-live optimization • Working across multiple specialties (surgical + non-surgical) • Partnering with clinical and operational stakeholders to improve scheduling workflows

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. A Medical Claims Analyst (MCA) is responsible for the intake processing and triage of all initial claim documents in a high-volume environment. This includes but is not limited to: - Referral processing - Obtaining required documents - Medical records sorting and processing - Preparing payment calculations - Preparing the claim for a Nurse review - Applying all Nurse findings to the claim - Preparing and sending reports - Preparing and sending provider packets This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 AM - 5:00 PM MST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: - Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims - Analyze and identify trends and provide reports as necessary - Consistently meet established productivity, schedule adherence and quality standards This is a challenging role that takes an ability to thoroughly review, analyze and research complex healthcare claims in order to identify discrepancies, verify pricing, confirm prior authorizations and process them for payment. You’ll need to be comfortable navigating across various computer systems to locate critical information. Attention to detail is critical to ensure accuracy which will support timely processing of the member's claim. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma / GED OR equivalent years of work experience - Must be 18 years of age OR older - 1+ years of experience in a professional work environment (e.g., office, administrative, clerical, or customer service), with attention to detail and proficiency using phones and computers as primary job tools - Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (email and calendar management) - Intermediate experience with Microsoft Excel (Sorting and filtering data, using formulas, and working with Tables) - Proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications - Ability to work Monday - Friday, 8:00 AM - 5:00 PM MST Requirements - 1+ years of experience processing medical, dental, prescription or mental health claims - 1+ years of experience processing insurance claims or billing/collections in a healthcare or commercial setting - Familiarity with UB04’s - Understand and maintain HIPAA confidentiality and privacy standards when completing assigned work Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Attention to detail Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description V2X is seeking a Competitive Intelligence Analyst to gather, analyze, and interpret market and competitor data to drive strategic decision-making across our global operations. This role will be responsible for monitoring industry trends, assessing competitive landscapes, and delivering actionable insights that inform business development, product strategy, and market positioning. Collaborating with cross-functional teams, the analyst will synthesize complex data into clear, compelling reports and presentations that support leadership in making informed, data-driven decisions. The ideal candidate has a strong background in competitive intelligence, market research, and data analysis, with expertise in intelligence-gathering tools and methodologies. They will develop frameworks for monitoring competitor activities, assess emerging industry shifts, and provide strategic recommendations to key stakeholders. This role is perfect for a detail-oriented, analytical professional who thrives in fast-paced environments and is passionate about using intelligence to drive business growth and competitive advantage. Key Responsibilities: - Develop competitive intelligence analysis and provide competitive intelligence support as directed and assigned by the Vice President of Competitive Intelligence - Employ and utilize ethical competitive intelligence sources and methods - Develop and deliver timely analysis to supported internal competitive intelligence team members and internal competitive intelligence customers - Develop and deliver defensible competitive intelligence estimates - Develop and deliver competitive intelligence analysis - Develop and deliver competitor intelligence analysis - Develop and deliver competitive pricing analysis - Conduct directed research and analysis - Effectively utilize research and analysis tools and resources - Support the effective integration of competitive intelligence into V2X - Support the training, development, and mentorship of competitive intelligence assets - Meet or exceed individual performance targets and goals - Support the achievement of competitive intelligence team service level and performance targets Qualifications - Bachelor's degree in business, science, engineering, or related field with 3 years of experience in competitive intelligence leadership, management, methods, and delivery - Master’s degree in science, engineering, or related field experience in competitive intelligence leadership, management, methods, and delivery preferred Requirements - United States Citizenship required - Ability to obtain a US DOD security clearance - Ability to travel – 5% Benefits - Healthcare coverage - Retirement plan - Life insurance, AD&D, and disability benefits - Wellness programs - Paid time off, including holidays - Learning and Development resources - Employee assistance resources

Role Description Visier is seeking a Technical Support Analyst with an analytical mindset and a passion for problem-solving to provide exceptional application support and service for our highly valued Enterprise SaaS customers in the EMEA region. As a member of Visier’s Customer Experience organization, the Technical Support Analyst will be responsible for supporting our external customer base once they are in our production environment. You will demonstrate excellent communication, analytical, and customer service skills, allowing you to gather detailed information about customer issues so you can work to resolve them effectively while providing a great customer experience. This is a new role in our EMEA region, and we are looking for someone who will be able to support our customers in this area and interact with our EMEA team to ensure high-quality customer service. A curious mindset, strong technical aptitude and the ability to learn the Visier platform are a must for the Technical Support Analyst to be successful in this role. You will be interacting directly with Visier’s customers, and you must also be able to think on your feet, communicate clearly, and effectively manage expectations and competing priorities. What you’ll be doing… - Collaborate with our customers to transform their business problems into customizations within our product. - Communicate with internal team members and key stakeholders, applying technical leadership and expertise to ensure customer needs are met. - Act as a product expert (technical and functional) for Visier’s SaaS product and services, both internally and externally. - Provide quality and timely support to customers per the severity of the issue and the contractual Service Level Agreement (SLA). - Work with enterprise, partners, and OEM customers to anticipate, identify and respond to issues they experience with Visier’s solutions, and address customers’ technical concerns and requests. - Monitor all cases in our ticketing system and ensure timely resolution and closure of these cases. - Respond to and resolve alerts received from our monitoring tool in a timely manner. - Create knowledge-based articles and documentation to support other support team members and customers. - Coordinate Customer Service functions to diagnose, troubleshoot and solve our clients' technical issues in a timely and professional manner. - Work with our Professional Services, Customer Success, Development and Product Management teams to help communicate customer needs and urgency. - Be part of our on-call rotation and be available to work evening, weekend, and holiday shifts when needed. Qualifications - Minimum 3 years’ experience in a technical, customer-facing support role. - Post-secondary education in a related field, or equivalent. - Strong knowledge of data and database management systems. - Strong analytical and problem-solving skills, ability to think about complex problems and come up with creative solutions for online-based applications. - Experience gathering and writing requirements from customers. - Experience supporting/troubleshooting browser-based software solutions. - Excellent interpersonal and communication skills with polished telephone etiquette, and the ability to comfortably present and explain complex concepts via phone and webinars. - Experience in maintaining accurate customer interaction documentation and quality case management records. - Efficient time management skills; ability to work under pressure and remain calm and organized. - Ability to anticipate and predict potential cascading effects of changes made within customer environments. - Proven track record of working remotely with the ability to be a collaborative team player who builds positive relationships with other team members. - Hands-on experience using Issue Tracking/Management systems like ServiceNow and JIRA. - Adaptable to new processes, methods and tools. Benefits - Centrally located, modern office with quick access to public transit. - Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions. - Competitive salary, and top-tier health and wellness benefits. - Stock options and/or bonus based on your role, location, and employment type. - Benefits and working arrangements may vary depending on your seniority, location and employment type. - The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. - Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.