• Performs operational and transactional tasks required to administer company benefit programs, such as group health and welfare plans, life and disability insurance, and health spending accounts, for new hires, current, and terminated employees. • Assists with the communication, implementation, and administration of employee benefits. Serve as main point of contact for employees regarding benefit eligibility, coverage, and other related manners. • Coordinate daily benefits processing (enrolments, terminations, changes, COBRA, beneficiaries internally, as well as with external vendors. • Track benefit elections and deductions in HRIS/Benefit Admin systems; resolve data issues and process data corrections. • Troubleshoot benefits coverage issues that employees may be • Communicate and process benefit costs and paid leave payments for inclusion in bi-weekly & semi-monthly payroll runs; process benefit related funding wires and uploads. • Ensures data integrity of all benefits information including payroll files, billing reports, census files, worksheets and confirmation statements. • Reconcile, audit, and process monthly benefits billings for payment in a timely • Maintain and update all benefits documentation including but not limited to, policies, summary plan descriptions, Assist employees in the interpretation of plan summaries. • Assist with the annual open enrollment • Support implementation of new benefit programs and benefit administration systems; support on-boarding of new divisions due to acquisition or merger. • Provide support with annual compliance filings, such as ACA Reporting and 5500s. Coordinates legally required benefit plan mailings such as Summary Annual Reports and Summary of Material Modifications. • Build and maintain relationships with finance, accounting and human resource partners who support various businesses to enable effective benefits communication and administration across the organization. • Performs other duties or special projects as required

• Empower leaders and support employees in HR initiatives • Coach People Leaders and guide on employee relations • Foster a positive culture by promoting GEV values • Act as the local HR expert to People Leaders and HRBP • Manage employee relations issues and compliance with regulations • Execute workforce and talent agenda established by HRBPs • Support employee engagement initiatives and mitigate psychosocial risks

• Reporting directly to the CEO. • Partner with the CEO and executive team to ensure that MedZed’s “people plan” ensures company meets business objectives while overseeing change management. • Create organizational structure that optimizes results. • Define skills necessary for each position to make our care model successful. • Ensure people strategy supports both short-term execution and long-term sustainability. • Establish and maintain a measurable culture framework with eNPS as a core enterprise key performance indicator. • Create a place where associates want to build a career. • Own the strategy and delivery for how we train our people. • Collaborate with leaders throughout the organization and strengthen manager capability.

• Lead and scale the People function as a core business accelerator • Responsible for talent quality, organizational effectiveness, total rewards strategy, learning and development, culture, and leadership capability • Drive a high velocity, high leverage talent acquisition operation across multiple hiring channels and geographies • Define and enforce a high hiring bar across the company • Partner with Marketing to develop our employer brand • Build and run performance management and calibration systems that drive velocity and accountability • Foster a culture of ownership, strong communication, high velocity, and low politics • Partner with leaders on org design and headcount planning aligned to business priorities • Create career ladder and progression frameworks across engineering, product, go-to-market, and G&A functions • Design and deliver leadership development programs for managers and senior leaders • Build a scalable L&D framework that accelerates onboarding, AI adoption, skill development, and career growth • Measure development effectiveness through engagement data, retention, productivity, and performance outcomes • Own end-to-end compensation philosophy, leveling frameworks, pay structures, and communications to employees and managers • Design and manage benefits strategy across all geographies (US, UK, Canada, Australia) • Partner with Finance on headcount planning, compensation modeling, and bonus and equity administration • Oversee and scale core systems (Justworks, Deel, Culture Amp, Ashby, Pave, HRIS) • Leverage AI tools and automation to increase efficiency and impact while reducing friction for our team • Build data-driven insights and people analytics to inform leadership decisions • Own employee relations, policies, and compliance across all jurisdictions • Ensure strong documentation and risk-aware decision-making • Protect the company while maintaining fairness and credibility