Premier Oracle, SAP, & Salesforce Support Services
Customer Success Manager
Location
Philippines
Posted
36 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Customer Success Manager
Spinnaker Support
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware. We have an immediate need for a Customer Success Manager (CSM) to join our team in the Philippines. As a Customer Success Manager for Enterprise and Strategic accounts, you will own the relationship and account management activities for high-value customers. Your mission is to build long-term partnerships, ensure customers realize the full value of our services, and drive business retention and growth. Reporting to the Sr. Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving satisfaction and loyalty. Key Responsibilities Account Management - Manage a portfolio of Enterprise and Strategic accounts to increase renewals, reduce churn, and identify expansion opportunities. - Drive expansion revenue opportunities to closure partnering with other Go-To-Market team members when appropriate. - Develop and execute customized success plans aligned with customers’ global business goals. - Keep informed of the Spinnaker Support services portfolio and know how to translate our offerings into solving customer challenges and needs. - Drive lifetime customer value by anticipating needs and ensuring positive customer health scores. Customer Advocacy & Relationship Building - Serve as the primary post-sales contact for account questions, technical and security inquiries. - Lead customer escalations in partnership with cross-functional teams, driving resolution and continuous improvement. - Conduct regular business reviews with executive stakeholders to align our services with their strategic objectives. Cross-functional Collaboration - Partner closely with Sales to develop account plans and identify growth opportunities. - Collaborate with Marketing to support corporate initiatives, industry events, and customer references. Process Improvement & CRM Management - Maintain accurate CRM data including renewal, upsell, and cross-sell opportunities. - Support global renewal and retention processes while contributing feedback on service, process, and tool enhancements. - Help refine the customer journey by implementing standardized engagement points based on usage and satisfaction insights. Qualifications & Experience - 7+ years in customer-facing roles such as Customer Success, Sales, and/or Marketing with a strong track record of driving customer satisfaction and retention. - Experience managing complex enterprise accounts and building trusted customer relationships, ability to seek new relationships as needed for driving upsell. - Understanding of Oracle, SAP, and VMware ecosystems preferred, ability to grasp new technical services as they become part of our offering. - Excellent communication, negotiation, and presentation skills with the ability to engage at executive levels. - Proven ability to identify and close renewal and expansion opportunities. - Strong time management and prioritization skills to ensure timely and effective follow-up. - Proactive, hands-on approach with a passion for delivering seamless customer experiences and acting as a customer advocate. - Detail-oriented with consistent CRM hygiene and account lifecycle management expertise. - Ability to work effectively within cross-functional teams including field sales, implementation, and management. - Flexible and adaptable in a high-change environment; open to new concepts and continuous learning. - Self-motivated, curious, and creative with willingness to lead special projects. Location & Travel This is a remote position requiring travel to customer sites is approximately 10-20% annually (2-4 times quarterly). For California based applicants, see our CCPA policy here - Privacy Policy
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Title: Finance Manager Co-Pilot Job Details | Nestle Operational Services Worldwide SA Location: Bridgewater United States Job Description: At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Position Summary: The Operations Decision Support finance manager provides comprehensive financial support across manufacturing operations, including internal factory costs, co-manufacturing operations and transfer pricing activities. This role is responsible for translating operational performance into clear financial outcomes and delivering actionable insights that directly impact the P&L. Through rigorous reporting, forecasting, and variance analysis, the position connects production and cost drivers to financial results enabling informed decision making and cost optimization. Partnering closely with brand finance, procurement, supply planning, and operations teams to bring visibility and execution of business objectives. This is a remote role with anticipated monthly travel to our corporate office in Bridgewater, NJ. Top consideration will be given to candidates local to our corporate office. Key Responsibilities: - Lead monthly period-end close activities and management reporting for factory and Co-Manufacturing costs, including variance analysis, risks & opportunities, and cost-of-production forecasting. - Own the annual budget and dynamic COGS forecast including fixed and product-related overheads. Ensure clear, documented assumptions and controls. Partners cross-functionally to support budget ownership. - Develop SKU costings and profitability analyses to support pricing, sourcing and portfolio decisions. - Ensure P&L financial integrity/accuracy, perform variance analysis to inform future forecasting (YTD performance/YTG forecasting - Partners with internal stakeholders to maintain consistency and accuracy in transfer pricing-related analysis and reporting. - Drive continuous improvement in reporting forecasting and financial processes Skills & Qualifications: - Strong P&L and cost accounting foundation; budgeting, forecasting, period close, and management reporting experience. - Proven cross-functional partnering and executive-ready communication; able to synthesize complex data into actionable insights. - Strong process orientation with a continuous improvement mindset; ensures clear assumptions, controls, and documentation. - Ability to manage multiple stakeholders and competing priorities in a fast-paced environment. - Advanced Excel and PowerPoint skills; SAP or other ERP experience required. - Demonstrates critical thinking and analytical problem-solving skills. - Partners and communicates effectively across functions and with upper levels of management. Requirements: - Bachelor's degree in Finance, Accounting, or related field required (MBA/CPA a plus). - 5+ years of progressive finance experience (manufacturing/CPG environment preferred), including P&L and/or cost finance. - Advanced financial modeling and proficiency in Excel; experience building executive-facing presentations. - SAP proficiency (or comparable ERP) and comfort working with large, complex data sets. - Background in consumer products, manufacturing environment a plus - Proficient in Excel, including advanced functions and data analysis capabilities. - Familiarity with SAP software and experience utilizing its features for financial analysis and reporting purposes. - Advanced financial modeling skills - Knowledge of the principles of cost accounting and activity-based costing The approximate pay range for this position is $110,000 to $135,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) Employee Referral Incentive: $1,500 #LI-remote #LI-MR1 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Position Summary: The Operations Decision Support finance manager provides comprehensive financial support across manufacturing operations, including internal factory costs, co-manufacturing operations and transfer pricing activities. This role is responsible for translating operational performance into clear financial outcomes and delivering actionable insights that directly impact the P&L. Through rigorous reporting, forecasting, and variance analysis, the position connects production and cost drivers to financial results enabling informed decision making and cost optimization. Partnering closely with brand finance, procurement, supply planning, and operations teams to bring visibility and execution of business objectives. This is a remote role with anticipated monthly travel to our corporate office in Bridgewater, NJ. Top consideration will be given to candidates local to our corporate office. Key Responsibilities: - Lead monthly period-end close activities and management reporting for factory and Co-Manufacturing costs, including variance analysis, risks & opportunities, and cost-of-production forecasting. - Own the annual budget and dynamic COGS forecast including fixed and product-related overheads. Ensure clear, documented assumptions and controls. Partners cross-functionally to support budget ownership. - Develop SKU costings and profitability analyses to support pricing, sourcing and portfolio decisions. - Ensure P&L financial integrity/accuracy, perform variance analysis to inform future forecasting (YTD performance/YTG forecasting - Partners with internal stakeholders to maintain consistency and accuracy in transfer pricing-related analysis and reporting. - Drive continuous improvement in reporting forecasting and financial processes Skills & Qualifications: - Strong P&L and cost accounting foundation; budgeting, forecasting, period close, and management reporting experience. - Proven cross-functional partnering and executive-ready communication; able to synthesize complex data into actionable insights. - Strong process orientation with a continuous improvement mindset; ensures clear assumptions, controls, and documentation. - Ability to manage multiple stakeholders and competing priorities in a fast-paced environment. - Advanced Excel and PowerPoint skills; SAP or other ERP experience required. - Demonstrates critical thinking and analytical problem-solving skills. - Partners and communicates effectively across functions and with upper levels of management. Requirements: - Bachelor's degree in Finance, Accounting, or related field required (MBA/CPA a plus). - 5+ years of progressive finance experience (manufacturing/CPG environment preferred), including P&L and/or cost finance. - Advanced financial modeling and proficiency in Excel; experience building executive-facing presentations. - SAP proficiency (or comparable ERP) and comfort working with large, complex data sets. - Background in consumer products, manufacturing environment a plus - Proficient in Excel, including advanced functions and data analysis capabilities. - Familiarity with SAP software and experience utilizing its features for financial analysis and reporting purposes. - Advanced financial modeling skills - Knowledge of the principles of cost accounting and activity-based costing The approximate pay range for this position is $110,000 to $135,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. 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Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy. Job Requisition: 397834 Bridgewater, NJ, US, 08807 Bridgewater, NJ, US, 08807
Assistant Manager IT
Magna InternationalFounded in 1957, Magna International is now one of the largest automotive suppliers in the world. Headquartered in Aurora, Ontario, Canada, the company maintains more than 320 manu
Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities:• Bachelor's degree in Computer Science, Information Technology, or related field.• Proven experience (8+ years) in IT infrastructure management or support.• Experience with server administration and virtualization• Familiarity with network administration, systems administration, and IT service management.• Knowledge of IT general controls• Experience supporting internal and external IT audits.• Excellent problem-solving and communication skills.• Ability to work independently and collaboratively in a team environment. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics
Territory Manager (Geelong, Beef)
HalterWe’re on a mission to unlock more productive and sustainable farming.
About HalterAt Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures. To find out more, visit our LinkedIn & Instagram. About the roleAs a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you’ll share field insights to ensure Halter’s technology continues to meet the needs of farmers. Your contributions will directly support Halter’s mission to support 50% of the world's habitable landmass to be more productive and sustainable. Location - This role is to be based anywhere in the West Victoria region, ideally in Geelong or Ballarat. Frequent travel is required as part of the position. Who are we looking for - Sales & Customer Success Expertise: Value-based sales experience, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships. - Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don’t, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly. - Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction. - Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs. - Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects. What your day could look like - Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close. - Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. - Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. - Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation. - Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. - Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported. Our Benefits - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. Halter in AustraliaHalter entered Tasmania two years ago and has rapidly expanded to now have 20% of the state's dairy herd with Halter - a thriving customer base managed by a talented, local team. Halter recently entered Queensland and NSW, and now has a growing team and customer base across both states. In Victoria and South Australia, Halter is preparing to launch operations following recent regulatory approval for virtual fencing. In Western Australia, Halter does not yet have customers. In these states there is a groundswell of demand for Halter across thousands of farmers. In Australia, virtual fencing is regulated by individual states' animal welfare legislation. Until recently, several states had legislation that did not permit farmers to use high-quality virtual fencing technology. With NSW parliament's announcement regulating virtual fencing, and Victoria and South Australia following suit, these barriers are now lifting. Join our teamHalter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram. Why our team loves working at Halter: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
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