• Responsible for generating service revenue • Manage PAIs top service end-users based upon annual billing amount • Manage new service contract leads for top service end-users with channel partners and/or end-users • Handle service renewals for top service customers • Leverage telephone, email, go-to-meeting and other available resources to increase awareness and develop leads for MVS and RICOH scanner contract sales • Manage service sales pipeline • Maintain our CRM database regarding current deals, account activity and forecasts • Prepare weekly and monthly activity and revenue reports

Role Description We’re looking for an experienced Education Partnerships Lead to join Kagi. This is a train-the-trainer role at its core. Educators already see what AI is doing to student thinking, and they're looking for a real answer. Kagi is that answer, and your job is to connect the dots. You’ll be in front of teachers, librarians, IT leads, and administrators, listening to what they're up against, then showing them what a healthier information environment looks like for students and giving them the tools and confidence to carry it forward. You'll own the full lifecycle of every school relationship, from first outreach through rollout and ongoing support, working closely with the Head of Education. What You'll Do - Understand what educators, librarians, and administrators are actually struggling with before pitching anything. - Own the full lifecycle of each school relationship: outreach, pitching, procurement, training, rollout, and ongoing support. - Build trust with K-12 administrators, IT directors, librarians, and higher ed decision-makers. - Lead live sessions that leave educators equipped to teach Kagi to their own colleagues and students. - Navigate district and university procurement processes. - Represent Kagi at education conferences as a credible voice in the conversation about students, critical thinking, and technology. - Work toward quarterly and annual goals for reach and adoption. Qualifications - 5+ years selling into United States K-12 districts or higher ed, with closed deals you can point to. - A listener first. The best people in this role hear concerns and pain points before they say a word about product. - Comfortable as a thought leader in rooms full of seasoned teachers. - Real conviction that students deserve tools built to develop their thinking, not replace it. - Comfort operating with autonomy inside a small team, and genuine willingness to wear different hats. - Classroom, library, or administrative background is a plus. - Existing relationships with school districts or universities is a plus. - Remote -- United States timezone strongly preferred. Benefits - If you believe the most important thing technology can do for students is teach them how to think for themselves, we'd like to talk.

• Manage a portfolio of strategic clients, acting as the primary point of contact; • Develop and strengthen relationships with stakeholders, ensuring satisfaction and retention; • Identify upsell and cross-sell opportunities, contributing to revenue growth; • Lead executive meetings and present performance (QBRs, reports, etc.); • Develop a deep understanding of clients' businesses and propose consultative solutions; • Monitor performance metrics (churn, NPS, revenue, engagement, etc.); • Collaborate closely with internal teams (CX, operations, finance); • Anticipate risks and act proactively to retain accounts; • Ensure excellence across the entire customer journey (onboarding, ongoing success, and renewals).

Title: Sr. Client Account Manager, CPG Location: Toronto, ON, CA Job Description: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest’s largest strategic advertisers. Your expertise throughout the funnel will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We’re looking for a Sr. Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. We invite passionate candidates to join our Enterprise CPG Sales team! What you'll do: - Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams. - Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages. - Ensure accurate implementation of first-party data and campaign launches with cross-functional teams. - Optimize media campaigns and audience targeting daily using various technologies and platforms. - Deliver weekly campaign performance reporting and insights. - Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies. - Provide exceptional client service through communication, issue resolution, and seamless execution. - AI utilization: Understanding and testing of various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity. - Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns. What we're looking for: - Proven experience managing and growing client accounts with data-driven strategies - Strong knowledge of advertising best practices and technical media measurement - Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections - Ability to build and execute full-funnel sales strategies, driving adoption and conversions - Excellent at managing multiple campaigns, tasks, and timelines simultaneously - Outstanding verbal and written communication skills with a proactive, problem-solving mindset - Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers. - Experience working with clients in Beauty/Personal/Household and/or Food& Beverage is a bonus - Bachelor’s degree in Business, Sales, or related field, or equivalent experience This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions. In-Office Requirement Statement: - We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. - This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from our Toronto office (85 Richmond St. W). Relocation Statement: - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-HYBRID #LI-CH1 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.