Community Support Professional
Location
New York
Posted
38 days ago
Salary
0
Seniority
Entry Level
No structured requirement data.
Job Description
Community Support Professional
J M Murray Center Inc
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Role Description Originates mortgage loans in an assigned non-bank territory. Takes applications, conducts preliminary underwriting reviews, submits loan applications to processing and underwriting for approval. Follows-up to ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources. Incumbents are customarily and regularly engaged in making and soliciting loan sales and conducting sales-related activities away from U.S. Bank locations. Incumbents are expected to spend at least 50% of their time conducting their activities away from U.S. Bank locations. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Qualifications - High school diploma or equivalent - Minimum one year of mortgage, sales, real estate, or banking experience - Ability to travel Requirements - Well-developed sales ability - Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies - Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience - Basic knowledge of local, state and national laws (e.g., zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) - Ability to work independently - Ability to analyze financial information - Effective verbal and written communication skills - Established referral base within assigned market preferred Benefits - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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Role Description In this role, you will provide personalized Face-2-Face® training to Acelis Connected Health’s home testing customers on obtaining a finger stick blood sample, operating the PT/INR products, and reporting responsibilities. The position of trainer is per-diem and state/city specific. This job description will be reviewed periodically and is subject to change by management. Responsibilities - Remotely set up training appointments directly with the customer/caregiver - Travel to the customer's home setting within the general geographic location of the Trainer's home - Demonstrate and instruct the customer and/or their caregiver on the proper use and care of the PT/INR equipment - Explain test reporting options - Communicate and present themselves in a professional manner - Accurately document and submit patient training records electronically - Maintain communications with Acelis Connected Health by cell phone, email, and internet access - Utilize secure encrypted email to communicate anything that includes customers' PHI - Have reliable transportation Qualifications - The Trainer must have clinical experience - Current Registered Nurse - Direct experience/exposure to anticoagulation management or homecare is preferred - Health education training experience is a definite plus - No lifting over 15 pounds required without assistance Requirements - Completion of assigned educational prerequisites required - Proof of health screening documentation - Web-based and interactive training provided by Acelis Connected Health - Successful completion of a consumer report (background check) and pre-employment drug screening - Computer and Smart Device proficiency - Own a personal Laptop or Desktop computer to complete company requirements if needed - Have access to a printer - Proficient in basic website and application troubleshooting using a smart device - Travel a minimum of 100 miles roundtrip required - Florida trainers only - there is an additional background step required for the state of Florida Benefits - The base pay for this position is $22.45 – $44.85/hour - In specific locations, the pay range may vary from the range posted
Job Summary: The Community Based Care Manager collaborates with members of an inter-disciplinary care team (ICT), providers, community and faith-based organizations to improve quality and meet the needs of the individual, natural supports and the population through culturally competent delivery of care and coordination of services and supports. Facilitates communication, coordinates care and service of the member through assessments, identification and planning, and assists the member in creation and evaluation of person-centered care plans to prioritize and address what matters most, behavioral, physical and social determinants of health needs with the aim to improve the of lives our members. Essential Functions: - Engage the member and their natural support system through strength-based assessments and a trauma-informed care approach using motivation interviewing to complete health and psychosocial assessments through a health equity lens unique to the needs of each member that identify the cultural, linguistic, social and environmental factors/determinants that shape health and improve health disparities and access to public and community health frameworks - Facilitate regularly scheduled inter-disciplinary care team (ICT) meetings to meet the needs of the member - Engage with the member in a variety of settings to establish an effective, professional relationship. Settings for engagement include but are not limited to hospital, provider office, community agency, member’s home, telephonic or electronic communication - Develop and regularly update a person-centered individualized care plan (ICP) in collaboration with the ICT, based on member’s desires, needs and preferences - Identify and manage barriers to achievement of care plan goals - Identify and implement effective interventions based on clinical standards and best practices - Assist with empowering the member to manage and improve their health, wellness, safety, adaptation, and self-care through effective care coordination and case management - Facilitate coordination, communication and collaboration with the member the ICT in order to achieve goals and maximize positive member outcomes - Educate the member/ natural supports about treatment options, community resources, insurance benefits, etc. so that timely and informed decisions can be made - Employ ongoing assessment and documentation to evaluate the member’s response to and progress on the ICP - Evaluate member satisfaction through open communication and monitoring of concerns or issues - Monitors and promotes effective utilization of healthcare resources through clinical variance and benefits management - Verify eligibility, previous enrollment history, demographics and current health status of each member - Completes psychosocial and behavioral assessments by gathering information from the member, family, provider and other stakeholders - Oversee (point of contact) timely psychosocial and behavioral assessments and the care planning and execution of meeting member needs - Participate in meetings with providers to inform them of Care Management services and benefits available to members - Assists with ICDS model of care orientation and training of both facility and community providers - Identify and address gaps in care and access - Collaborate with facility-based healthcare professionals and providers to plan for post-discharge care needs or facilitate transition to an appropriate level of care in a timely and cost-effective manner - Coordinate with community-based organizations, state agencies and other service providers to ensure coordination and avoid duplication of services - Adjust the intensity of programmatic interventions provided to member based on established guidelines and in accordance with the member’s preferences, changes in special healthcare needs, and care plan progress - Appropriately terminate care coordination services based upon established case closure guidelines for members not enrolled in contractually required ongoing care coordination. - Provide clinical oversight and direction to unlicensed team members as appropriate - Document care coordination activities and member response in a timely manner according to standards of practice and CareSource policies regarding professional documentation - Continuously assess for areas to improve the process to make the members experience with CareSource easier and shares with leadership to make it a standard, repeatable process - Regular travel to conduct member, provider and community-based visits as needed to ensure effective administration of the program - Adherence to NCQA and CMSA standards - Perform any other job duties as requested Education and Experience: - Nursing degree from an accredited nursing program or Bachelor’s degree in a health care field or equivalent years of relevant work experience is required - Licensure as a Registered Nurse, Professional Clinical Counselor or Social Worker is required - Advanced degree associated with clinical licensure is preferred - A minimum of three (3) years of experience in nursing or social work or counseling or health care profession (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) is required - Three (3) years Medicaid and/or Medicare managed care experience is preferred Competencies, Knowledge and Skills: - Strong understanding of Quality, HEDIS, disease management, supportive medication reconciliation and adherence - Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel - Ability to communicate effectively with a diverse group of individuals - Ability to multi-task and work independently within a team environment - Knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices - Adhere to code of ethics that aligns with professional practice - Knowledge of and adherence to Case Management Society of America (CMSA) standards for case management practice - Strong advocate for members at all levels of care - Strong understanding and sensitivity of all cultures and demographic diversity - Ability to interpret and implement current research findings - Awareness of community & state support resources - Critical listening and thinking skills - Decision making and problem-solving skills - Strong organizational and time management skills Licensure and Certification: - Current unrestricted clinical license in state of practice as a Registered Nurse, Social Worker or Clinical Counselor is required. Licensure may be required in multiple states as applicable based on State requirement of the work assigned - Case Management Certification is highly preferred - Must have valid driver’s license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check and verified insurance. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated. - To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. - CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: - This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. - Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need - May be required to travel greater than 50% of time to perform work duties. - Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer - Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Compensation Range: $62,700.00 - $100,400.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-KG1



