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Talent Guaranteed
E-Commerce Specialist
Location
Philippines
Posted
53 days ago
Salary
0
Seniority
Mid Level
Job Description
E-Commerce Specialist
Manila Recruitment
• Respond to general customer inquiries in a timely and professional manner • Provide cost-effective solutions to customer concerns and issues • Build and launch e-stores/portals based on specifications • Configure store themes, layouts, and overall design using Elementor • Set up store settings, product listings, and pricing • Assist in transitioning and rebuilding stores onto the Prodigy platform • Perform ongoing maintenance and updates to existing stores • Monitor inventory levels and prepare reports to support reorder decisions • Create Syncore jobs for production of new and replenishment orders • Manage and maintain inventory lots within Orderforge/OMG platforms • Support integration and usage of Zoho Inventory for inventory tracking • Manage product orders and ensure accurate processing within e-commerce platforms • Coordinate with internal teams to ensure order accuracy and fulfillment • Generate and analyze reports on product performance (e.g., turn rates, sales activity) • Provide insights and recommendations on product assortment • Perform month-end data entry into Syncore to record sales and activity • Work with e-commerce platform (Prodigy) • Utilize ShipStation for order processing and shipping coordination (as needed) • Create and edit product visuals and store assets using Adobe Illustrator, Photoshop, or Canva • Ensure visual consistency and alignment with brand guidelines
Job Requirements
- At least 2–3 years of experience in e-commerce management, preferably within marketing agencies, retail, or promotional products industries
- Proven experience in building and managing e-commerce stores, not limited to customer service or backend support
- Hands-on experience with e-commerce platforms(Shopify, WooCommerce, or BigCommerce,Elementor experience highly preferred)
- Experience in store setup, product uploads, and order management workflows
- Strong working knowledge of Google Workspace and/or Microsoft Office, with emphasis on Excel/Google Sheets
- Demonstrated ability to multi-task, stay organized, and manage deadlines in a fast-paced environment
- Excellent attention to detail and commitment to accuracy across store builds, inventory, and reporting
- Strong written and verbal communication skills, particularly in client-facing email interactions
- Ability to work independently and demonstrate resourcefulness, especially when learning new platforms
- Willingness to adapt to new systems (e.g., Prodigy, Zoho) and show continuous progress during the learning curve
- Strong work ethic, accountability, and follow-through in completing tasks and meeting deadlines
- Stable career background (avoid job hoppers)
- A proactive, go-getter attitude with a strong sense of ownership over responsibilities
- Familiarity with WordPress and Elementor for store design and development (required due to Prodigy platform usage)
- Experience or familiarity with ShipStation or similar shipping/fulfillment platforms is an advantage
- Background in inventory management systems is a plus
- Proficiency in design tools such as Adobe Illustrator, Photoshop, or Canva
- Experience working with international or US-based clients is preferred but not required
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