DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. Human Resources Analyst - Recruitment Job Location: HUMAN RESOURCES 3003 N Central Ave Phoenix, AZ 85012 Posting Details: Salary: $17.4520 HRLY/$36,300.16 Salary Grade: 18 Closing Date: April 25, 2026 Job Summary: Under the general direction of the Human Resources (HR) Recruitment Manager, this position serves as a Human Resources Analyst within the recruitment unit, with primary responsibility for conducting comprehensive employment reference and verification reviews for candidates in the hiring process. The position ensures that all reasonable and available avenues to contact prior employers have been exhausted in order to make good-faith efforts to obtain employment verification and professional references. Job Duties: - Conducts reference checks, file reviews, etc. Receives hiring packets from central office and field liaisons, and verifies accuracy of information. Ensures all phases of the hiring process are completed. Provides completed packets to Recruiter for job offer. - Serves as administrative support to recruitment unit; assists with day-to-day work such as contacting candidates, monitoring the file review and reference request unit mailbox and preparing files. - Supports the DCS Management System by participating in team huddle meetings and tracks data and metrics for area of responsibility. Attends job fairs to support recruiters. - Other duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge of: - General human resources practices and procedures - Arizona Department of Administration Personnel Rules, policies, and procedures - Microsoft Office Suite: Word, PowerPoint, Excel, SharePoint - Department of Child Safety (DCS) policies and procedures Skills in: - Using office equipment and various computer programs - Logging and tracking activities - Maintaining and updating personnel files - Verbal and written communication - Establishing and maintaining interpersonal relationships - Time Management and organization - Cooperating with others to accomplish common goals and tasks Ability to: - Using office equipment and various computer programs - Logging and tracking activities - Maintaining and updating personnel files - Verbal and written communication - Establishing and maintaining interpersonal relationships - Time Management and organization - Cooperating with others to accomplish common goals and tasks Selective Preference(s): Prior Human Resources experience. Pre-Employment Requirements: High School Diploma or GED required. Requires. Possession of and ability to retain a current, valid state-issued driver license, must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R2-10-207.12). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Must be able to pass a Central Registry Check. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: - Affordable medical, dental, life, and short-term disability insurance plans - Top-ranked retirement and long-term disability plans - 10 paid holidays per year - Vacation time accrued at 4:00 hours bi-weekly for the first 3 years - Sick time accrued at 3:42 hours bi-weekly - Deferred compensation plan - Wellness plans By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

GENERAL PURPOSE: Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed. The base salary range for this role is $66,800 – $98,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Associate Relations-Investigations: • Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services supports. • Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner. • Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes. • Together with the support team, run reporting and provide related documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure. • Respond on site as necessary to any crises working with the LP and 3rd party – Magellan. • Conduct Domestic/Intimate Partner Interactives and follow established protocols. • Respond to cases involving Suicidal Associates by following established protocols. • Lead First Responder process. • Through investigations, monitor that stores are proactively executing a Pro-Associate culture. • Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency. • Interpret personnel policy. Assist Field Leadership in redirecting Associates when necessary and formulating action plans with managers when potential associate problems are identified. • Develop self by staying abreast of HR techniques and trends. Compliance: • Respond (within 48 business hours – 24 business hours for Sexual Harassment) to all case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations. • Meet established service level expectations, including expected case closure productivity and days to close goals. • Follow all HR Services Investigation and Communication processes. • Final Pay and effective scheduling within guidelines. • Recommend follow-up on appropriate disciplinary action for repeat compliance issues. Government Regulations: • Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel. • Stay abreast of regional, state, or federal AR-related legislation and changes that may affect company policy/procedure. • Conduct or follow up on ADA regulations and Interactives as necessary to ensure we remain compliant. Training: • Conduct training workshops and seminars as needed. Analysis/Research: • Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends. • As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners. • Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends. Liaison to Corporate Office/Field/Distribution Center: • Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures. • Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs. Special projects and other duties as assigned. COMPETENCIES: Communicates Effectively Dealing with Ambiguity Collaboration Manages Conflict Decision Quality Ensures Accountability and Execution Business Acumen Plans, Aligns, and Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred • Workplace Investigations Training preferred • Knowledge of NLRB-related issues is a plus • Degree(s) in Business Administration, Organization Development, Human Resources, or other related field preferred • Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required • Working knowledge of Excel, Word, and Outlook PHYSICAL REQUIREMENTS/ADA: • Requirements: Consistent timeliness and regular attendance. The job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. • This position may be performed remotely anywhere within the United States except the State of Colorado. • Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds. • May also require occasional 10-15%25 short notice driving and/or air travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits. • Vision requirements: Ability to see information in print and/or electronically. #LI-Remote SUPERVISORY RESPONSIBILITIES: None DISCLAIMER: This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

• Delivers talent processes aligned with Pratt & Whitney’s business and global talent strategies • Works with Business Leaders and HR and Employee Partners to gain insight into short- and long-term business needs and current talent challenges • Analyzes and provides feedback/recommendations regarding talent challenges and information gained in meetings such as Talent Councils and HR staff meetings, as well as provides consultative support for future strategies and programs • Partners with HR Communities of Expertise including Learning & Organizational Effectiveness, Total Rewards, Workforce Intelligence and Talent Acquisition on projects related, but not limited to, attracting, and retaining talent, employee engagement and surveys, recognition, as well as employee well-being • Actively advocates for internal talent advancement opportunities and promotes talent advancement activities within the businesses as well as educates the organization where needed • Runs internal searches and prepares lists of potential internal candidates and initiates discussions with leaders in Talent Councils and/or Talent Reviews • Acts as an internal talent ambassador and change agent to facilitate cross-organizational moves • Supports managers, HR and Employee Partners in identifying career and development activities for employees • Contributes to the development and supports the execution of advancement initiatives on a local level • Shares latest local trends; provides input and feedback to continuously improve processes & programs • Lead 2 regional talent partners in Canada and Poland, providing direction, mentoring, and fostering their growth

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Serves as a strategic thought partner to various levels of leadership and management, driving medium- to long-term HR solutions aligned with business strategy across CFAO, Network Services and Trade organization. - Serves as a strategic thought partner to various levels of leadership and management, driving medium- to long-term HR solutions aligned with business strategy across CFAO, Network Services and Trade organization. - Collaborates with various levels of business leaders to understand their strategic objectives and align Human Resources strategies and initiatives accordingly. - Participates in strategic planning discussions, contributes to key HR insights, and develops plans to address current and future talent needs. - Assists in developing and implementing talent management strategies to attract, develop, and retain top talent. - Supports organizational development efforts by assessing organizational effectiveness, identifying areas for improvement, and developing strategies to enhance employee engagement and productivity. - Provides guidance on policies, procedures, and employment laws, ensuring fair and consistent treatment of employees. - Collaborates with Human Resources specialists and other stakeholders to roll out programs such as performance management, compensation and benefits, employee engagement surveys, diversity and inclusion initiatives, and learning and development programs. - Ensures compliance with Human Resources policies, procedures, and employment laws within their business units. - Assists in workforce planning activities by analyzing data and trends related to workforce demographics, skills gaps, turnover, and succession planning. - Provides guidance and support to business leaders and managers on various HR matters by providing coaching and development opportunities, facilitating talent reviews, and assisting in addressing performance issues or employee development needs. - Works on a variety of HR and/or business initiatives as assigned. Required Qualifications - 5+ years of Human Resources/Talent Development work experience and/or successful completion of a CVS rotational program with a BS/BA degree - Ability to work independently Preferred Qualifications - Business & financial acumen - Talent management/development experience Education - Bachelors degree preferred or equal years of relevant working experience may be considered Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.