• Maintain and operate customer on-prem and cloud deployments of our platform, ensuring reliability and rapid troubleshooting of technical issues • Plan, package, and roll out software updates both internally and to customers, including testing and validation • Collaborate with engineering to ensure quality deployments and maintain a high standard of product reliability • Deploy, manage, and troubleshoot Kubernetes clusters for reliable, scalable infrastructure • Set up and manage monitoring systems to proactively detect and resolve issues in production environments • Write scripts and automation for deployment, infrastructure management, and CI/CD workflows • Build tooling and automation to streamline deployment and platform integration • Contribute to continuous integration pipelines that catch regressions across components and system integrations • Create and maintain clear documentation for systems, processes, and tools to support team effectiveness

We are seeking an experienced Senior Site Lead, to support a large‑scale, multi‑site deployment of the Oracle Electronic Health Record (EHR) system. In this role, you will oversee operational support across all phases of implementation—pre‑deployment, go‑live, and post‑deployment optimization—ensuring that activities are executed on time, within scope, and aligned with project objectives. This position requires a proactive leader skilled at navigating complex environments, collaborating with diverse stakeholders, and driving workstreams forward with clarity and accountability. Key Responsibilities: • Lead and manage operational support for a multi‑site Oracle EHR deployment, ensuring coordination and alignment with project goals, timelines, and budgets. • Serve as the primary point of contact for your assigned workstream, fostering collaboration among technical teams, clinical stakeholders, site leadership, and senior management. • Plan, execute, and monitor workstream activities from initiation through optimization, addressing risks, issues, and interdependencies. • Communicate routinely with key stakeholders to provide updates, identify challenges, and maintain momentum on deliverables. • Build and maintain trusted relationships across client, vendor, and internal teams to support seamless deployment execution. • Develop a deep understanding of the client’s practices, policies, and workflows to successfully carry out all responsibilities. • Prepare deliverables including data analyses, slide decks, written materials, and other documentation to inform decision-making. • Document and escalate patient safety concerns through established channels to ensure timely resolution. • Support and coordinate triage activities, including incident management workflows, issue forums, and deployment events. • Travel up to 75% of the time to hospitals in geographic area Required Experience: • US Citizenship • Prior project management experience in complex, multi-stakeholder environments Preferred Qualifications: • Experience in Healthcare IT or EHR system deployments, especially Oracle EHR • Demonstrated subject-matter expertise within relevant workstream domains • Experience working with client organizations, veteran communities, and/or military culture • Familiarity with clinical operations and workflows

Position Overview: The Technical Site Assessor plays a critical role in supporting pre‑deployment discovery and readiness efforts for the implementation of a new Electronic Health Record (EHR) system across multiple medical centers. This float position is designed to move from deployment wave to deployment wave, providing targeted on‑site support during key phases of pre‑deployment and deployment activities. The Technical Site Assessor will conduct Technical Walkthroughs focused on Data Drops and Power Outlets (DDPO), Production End User Devices (EUDs), Interfaces, and, when relevant, Space Logistics. This role requires close collaboration with technical and functional teams to assess site‑specific needs, identify gaps, and ensure alignment with overall deployment requirements. Key Responsibilities: • Perform comprehensive Technical Walkthroughs to assess Data Drops and Power Outlets (DDPO), Production End User Devices (EUDs), system interfaces, and space readiness. • Build a clear, detailed understanding of site technical needs and risks by gathering data, analyzing gaps, and validating readiness. • Partner with technical, clinical, and operational teams to ensure sites meet requirements for EHR deployment. • Identify, track, and escalate technical risks or deficiencies, ensuring mitigation plans are in place. • Provide on‑site support during critical pre‑deployment and deployment windows, helping address technical challenges that may impact readiness or adoption. • Document findings, prepare readiness reports, and support the development of action plans. • Maintain awareness of technical standards, configurations, and dependencies related to the EHR implementation. • Adapt to varying environments as the role transitions between deployment waves and medical centers. • Represent the project professionally during high‑visibility client interactions with hospital and clinic leadership. Required Qualifications: • Experience performing technical assessments in hospital or clinic environments. • Familiarity with clinical information systems and healthcare technical infrastructure. • Strong analytical skills with the ability to assess data, identify gaps, and develop recommendations. • Ability to travel up to 75% to support multiple geographic locations. • Strong communication and interpersonal skills, with the ability to engage with clinicians, IT staff, and leadership. Preferred Qualifications: • Previous experience with Oracle EHR or similar electronic health record platforms. • Experience with Medical End User Devices (EUD) and related workflows. • Understanding of Health Level 7 (HL7) standards and interface troubleshooting. • Experience conducting network assessments in healthcare environments. • Skills in data analysis, risk assessment, and structured escalation.

Site Lead We are seeking an experienced and highly organized Site Lead, to support a large‑scale, multi‑site deployment of the Oracle Electronic Health Record (EHR) system. In this role, you will lead and manage operational support activities across all phases of deployment—including pre‑deployment preparation, go‑live execution, and post‑deployment optimization. You will serve as the primary point of contact for your assigned workstream, ensuring that planning, execution, and coordination efforts are aligned with project goals, timelines, and budgets. The work: - Lead operational support for multi‑site Oracle EHR deployment efforts, ensuring alignment with project objectives, timelines, and resource plans. - Serve as the primary workstream contact, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management. - Oversee all deployment phases, including pre‑deployment readiness, go‑live coordination, and post‑deployment performance optimization. - Communicate routinely with key stakeholders to provide updates, identify challenges, and sustain progress on deliverables. - Build trusted relationships across client, vendor, and internal organizations to support seamless deployment execution. - Develop a deep understanding of client practices, policies, and processes to inform operational and workflow decisions. - Prepare deliverables—including data analysis, slide decks, written summaries, and decision‑support materials—to drive informed leadership choices. - Document and escalate patient safety concerns through proper channels to ensure timely resolution. - Support coordination of triage activities, including incident management forums, issue review sessions, and live‑site deployment events. What you need: - US Citizenship. - Prior project management experience supporting complex, multi‑stakeholder initiatives. Nice to have: - Experience in Healthcare IT or EHR system deployments (Oracle EHR strongly preferred). - Demonstrated subject‑matter expertise within relevant workstream domains. - Experience working with client organizations, Veteran communities, or military culture. - Familiarity with clinical workflows and operations.