• Rightsize workloads for efficient resource utilization in Kubernetes and cloud service • Contribute to the development, deployment and operations for new microservices within the platform • Review technical specifications to provide guidance and help development teams drive operational excellence • Work hand-in-hand with software developers to facilitate the development and adoption of "Paved Road" solutions and DevSecOps processes • Support large-scale services across multiple environments • Assist in resolution efforts for problems ranging from infrastructure network layers to application scaling • This role includes participation in an on-call rotation - we believe in shared ownership of our platform and aim to build systems that are resilient, observable, and require minimal intervention.

• Develop and architect complex integrations using MuleSoft • Implement and maintain automated tests (MUnit), ensuring quality and preventing failures • Create and maintain CI/CD pipelines to automate deployments • Design resilient messaging-based solutions (Anypoint MQ) • Configure security policies and integrate with Azure AD • Administer APIs and environments on the Anypoint Platform (API Manager, Runtime Manager, Exchange) • Ensure governance, security, and high availability standards across integrations

• Maintain and operate customer on-prem and cloud deployments of our platform, ensuring reliability and rapid troubleshooting of technical issues • Plan, package, and roll out software updates both internally and to customers, including testing and validation • Collaborate with engineering to ensure quality deployments and maintain a high standard of product reliability • Deploy, manage, and troubleshoot Kubernetes clusters for reliable, scalable infrastructure • Set up and manage monitoring systems to proactively detect and resolve issues in production environments • Write scripts and automation for deployment, infrastructure management, and CI/CD workflows • Build tooling and automation to streamline deployment and platform integration • Contribute to continuous integration pipelines that catch regressions across components and system integrations • Create and maintain clear documentation for systems, processes, and tools to support team effectiveness

We are seeking an experienced Senior Site Lead, to support a large‑scale, multi‑site deployment of the Oracle Electronic Health Record (EHR) system. In this role, you will oversee operational support across all phases of implementation—pre‑deployment, go‑live, and post‑deployment optimization—ensuring that activities are executed on time, within scope, and aligned with project objectives. This position requires a proactive leader skilled at navigating complex environments, collaborating with diverse stakeholders, and driving workstreams forward with clarity and accountability. Key Responsibilities: • Lead and manage operational support for a multi‑site Oracle EHR deployment, ensuring coordination and alignment with project goals, timelines, and budgets. • Serve as the primary point of contact for your assigned workstream, fostering collaboration among technical teams, clinical stakeholders, site leadership, and senior management. • Plan, execute, and monitor workstream activities from initiation through optimization, addressing risks, issues, and interdependencies. • Communicate routinely with key stakeholders to provide updates, identify challenges, and maintain momentum on deliverables. • Build and maintain trusted relationships across client, vendor, and internal teams to support seamless deployment execution. • Develop a deep understanding of the client’s practices, policies, and workflows to successfully carry out all responsibilities. • Prepare deliverables including data analyses, slide decks, written materials, and other documentation to inform decision-making. • Document and escalate patient safety concerns through established channels to ensure timely resolution. • Support and coordinate triage activities, including incident management workflows, issue forums, and deployment events. • Travel up to 75% of the time to hospitals in geographic area Required Experience: • US Citizenship • Prior project management experience in complex, multi-stakeholder environments Preferred Qualifications: • Experience in Healthcare IT or EHR system deployments, especially Oracle EHR • Demonstrated subject-matter expertise within relevant workstream domains • Experience working with client organizations, veteran communities, and/or military culture • Familiarity with clinical operations and workflows