The Opportunity  Monash Online delivers world-class learning through degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.    At Monash Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.    What You’ll Do  As an OLA, you’ll ensure students experience high-quality, positive learning by:  - Facilitating learning activities that engage and retain students  - Marking assessments and providing meaningful, constructive feedback  - Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours  - Collaborating with academic teams to maintain unit quality  - Upholding OES values to foster a positive team culture and student experience  OLAs are not responsible for curriculum design, assessment creation, or scheduling.  What We Offer  - 100% remote work with flexible hours   - Paid 2-week online facilitation training (9- hours)  - Use your expertise to support student success  - Develop your online facilitation skills in a forward-thinking organisation  - Join a supportive and connected team    What Success Looks Like  - Consistent communication with students, ensuring you are visible and responsive every 24-48 hours during the Teaching Period  - High student engagement and retention  - Strong learning outcomes through quality feedback  - Positive feedback from students and academic leaders  - Consistent alignment with OES values and teaching standards  About You  We’re seeking educators who are:  - Qualified: Hold a minimum postgraduate degree in Business/Project Management - Experienced: 5+ years - Empathetic: Understand the challenges faced by online learners  - Organised & proactive: Able to manage time and responsibilities independently  - Tech-confident: Comfortable navigating online learning platforms  - Student-focused: Passionate about helping students succeed  - Flexibility to work sessional part-time: 8 hours per week. Hours may increase depending on assessment/marking cadences and the number of student groups you support.  - Located in Australia  Desirable:  - Experience teaching or studying in an online environment  - Previous teaching or mentoring experience    Successful OLAs typically demonstrate:  - A student-centric mindset  - Responsiveness and availability  - Clear communication  - Proactive and organised work habits  - Confidence with technology  - Strong academic support skills  Our Values  Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Monash University Online.   We live and teach by our values:  - Teamwork: Collaboration, respect, and shared success  - Passion & Perseverance: Resilience, positivity, and belief in our mission  - Integrity: Honesty, transparency, and reliability  - Agility & Innovation: Embracing change and finding solutions  Ready to Apply?  If you're ready to make a difference in online education, apply now with your CV and cover letter outlining your experience and why you’re excited to join Monash University Online as an OLA.  We value and celebrate diversity and are committed to fostering an inclusive workplace for all. We strongly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments during the recruitment process, please let us know - we’re here to support you.

Role Description We are actively hiring Epic Consultants to support a large-scale healthcare program. This role requires hands-on experience across Epic modules, strong execution in agile environments, and the ability to deliver in a fast-paced, globally distributed model. - Drive implementation, support, and optimization across Epic modules - Work directly with business and technical stakeholders to deliver outcomes - Execute tasks within Jira-based agile delivery models - Troubleshoot issues, support releases, and ensure delivery quality - Collaborate across onsite, nearshore, and offshore teams Qualifications - 2–3+ years of hands-on Epic experience - Experience in healthcare payer or provider environments - Strong exposure to Agile / Jira-based delivery - Ability to work independently with minimal supervision Requirements - Experience in large enterprise healthcare programs (Nice-to-Have) - Prior exposure to payer-side workflows (Nice-to-Have) - Strong communication and stakeholder management skills (Nice-to-Have) - Epic Modules (Any of the Below): - Patient Access - Revenue Cycle - Clinical Applications - Infrastructure & Security - Epic Payer Platform (Tapestry, Care Management / Utilization Management) Benefits - Flexible to support delivery models: - Onsite - Nearshore - Offshore (India) What We’re Looking For - Candidates who can hit the ground running - Strong ownership mindset and delivery focus - Comfortable working in high-visibility, fast-moving environments

• Shapes/leads organizational efforts translating strategy into results by converting business needs into tangible delivery work • Partners with key business, technology and operations stakeholders to successfully implement the bank’s transformation goals • Utilizes transformation organization’s framework to plan, execute and transition delivery of simple – intermediate transformation programs or threads on complex programs • Develops and manages overall project plans to ensure transformation status and identify risks to success • Supports transformation managers on delivery of enterprise programs • Works independently to draft project deliverables for review with Transformation Managers • Maintains ownership during all phases of a program to ensure deliverables are executed according to plans • Solicits feedback from supervisor/manager prior to finalizing project related deliverables • Provides project and program status reporting • Mentors other associates in developing/honing business knowledge, analytical skills, and project management skills • Relies on experience and judgement to perform job duties without supervision or direction.

• Document Review and Analysis • Analyze BSR, ISR and related documents to understand current workflows. • Identify critical steps, dependencies and business rules. • Process Reconstruction and Standardization • Restructure processes into a standardized format and structure. • Ensure compliance with quality standards defined by the DT team. • Collaboration and Validation • Work under the supervision of SMEs and the internal team. • Present draft versions for review and refinement. • Incorporate feedback and finalize documentation. • Business Confirmation • Participate in review sessions with business owners. • Present reconstructed documents and facilitate discussions for final validation.