• Facilitation, mapping, and proposal of solutions for business needs. • Collaborate in analyzing and documenting the client's business needs, proposing business solutions that best meet them. • Support the development team by taking ownership of work items for development in each Sprint. • Support the Product Owner in decomposing business needs by identifying the system requirements generated/impacted and converting them into user stories to initiate sprint execution. • Responsible for uncovering the real needs of stakeholders, not merely their explicit requests. • Support development-related activities, with emphasis on elicitation and documentation of software functional and non-functional requirements. • Manage own work and promptly notify the team of any potential delays.

Role Description We are looking for a Business Analysis Lead to own delivery across complex healthcare engagements and support the growth of our healthcare practice. This is a highly strategic and hands-on role, where you will lead requirements end-to-end, collaborate closely with cross-functional teams, and help shape scalable solutions for patient-facing digital products. You will spend most of your time on active client engagements while also contributing to business development, internal frameworks, and team growth. What You’ll Be Doing - Lead the requirements process across discovery, design, and development phases for complex healthcare projects - Translate business needs into clear, traceable, and sprint-ready requirements - Collaborate with UX, design, and engineering teams to shape solutions from early stages - Manage multi-stakeholder environments including clinical, technical, and executive teams - Drive requirements for patient-facing platforms (e.g., scheduling, finders, portals) - Define integrations across CMS, martech platforms, and EHR systems (e.g., Epic) - Support and mentor junior and senior BAs across projects - Contribute to business development efforts, including scoping and proposals - Help build frameworks, templates, and best practices for the healthcare BA practice Qualifications - Proven experience leading BA work in complex digital environments (healthcare preferred) - Strong understanding of health systems, EHR platforms (e.g., Epic), and regulatory environments - Experience with CMS-driven solutions and component-based architectures - Familiarity with martech ecosystems (analytics, CDP, personalization tools) - Ability to write clear, testable, and scalable requirements - Experience collaborating closely with UX and design teams - Strong stakeholder management and communication skills - Experience supporting business development and client-facing engagements - Interest in mentoring and growing into a people leadership role - Willingness to travel and work closely with clients when needed Requirements If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ . Company Description Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com . Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

• Elicit, analyze, and document functional requirements in collaboration with business stakeholders • Map customer journeys (CX) and identify opportunities for improvement • Write and manage user stories with clear acceptance criteria • Participate in agile ceremonies (planning, refinement, daily stand-ups, review) • Support backlog prioritization and management • Monitor development progress and clarify functional questions for the squad • Validate deliverables from a business perspective, ensuring adherence to requirements • Work on the maintenance and continuous evolution of digital solutions • Identify risks and defects and propose continuous improvements

WHO WE ARE: Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers. Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies. Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are: OUR VALUES - We care for our team. - We care about the impact we have on our community. - We serve by solving complex problems. - We grow because growth fuels opportunities. - We innovate always and everywhere. - We build a business that lasts. OVERVIEW OF THE ROLE: We are seeking a talented and experienced Business Analyst with utilities domain expertise to join our Mariner Innovations team full-time in support of a client-based project engagement in Atlantic Canada. This role will have a strong focus on Operational Technology (OT) environments, supporting technology used in plants, field operations, and asset-intensive utility sites, with a key mandate to improve alignment between operational needs, business objectives, and enabling technology. WHAT YOU’LL BE DOING IN THE ROLE:  - Define configuration specifications and business analysis requirements within utility and operational environments. - Document current- and future-state process mapping, with particular focus on plant, field, and operational workflows. - Prepare Business Requirements Documents, including functional and non-functional requirements. Elicit and translate operational requirements into clear technical specifications (operations to technology alignment). - Collaborate in the development of test plans and test cases. Define reporting and alerting requirements supporting operational visibility and performance. - Prepare integration plans for deployment of system changes into existing operational and enterprise environments. - Help design, document, and maintain system and operational processes. Support change and transition processes for new technology delivery within operational sites. - Facilitate stakeholder sessions, interviews, and workshops with operational leaders, plant personnel, and field teams to identify areas for process and systems improvement. - Communicate key insights and findings to client teams and leadership stakeholders. WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:   - Post-secondary education in business, computer science, engineering, or a related field from a recognized institution. - 5+ years of progressive corporate experience functioning as an IT Business Analyst or Functional Analyst. - Demonstrated experience working within utility environments (water, wastewater, or hydro preferred). Experience in other regulated, asset-intensive infrastructure sectors may be considered. - Experience supporting Operational Technology (OT) environments and working closely with plant, field, and operational stakeholders. - Experience in a client-facing consulting role is highly desirable.   …AND YOU ARE...  - Always improving your skills and knowledge: you want to be the best at what you do   - Curious and creative; comfortable taking on new problems and challenges  - A self-starter with the ability to recommend priorities to the project leader   - Comfortable working through problems and figuring things out with minimal supervision  - Great problem-solving skills: thorough and reliable  - Able to work in a team: share knowledge and assist other team members  - A good communicator: able to explain your ideas and recommendations  - Well organized and dependable under pressure: you manage your time effectively  - Energized by our company values!    MARINER OFFERS YOU:   - A values-driven workplace where people really matter - Flexible work location support for remote work/work from home  - Competitive salary, retirement savings program, and rewards program  - Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care  - Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days  - Unlimited training   WHY MARINER? We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions. If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner! To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day. Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community. Join our growing team!